Analytics Manager

| Chicago

About Us:

Braintree lets you move money from one place to another safely and securely. Every time you pay for an Uber ride, book a stay through Airbnb, or pay with PayPal when you check out online, you’re probably using our product. It sounds complex (and it is), but we make it so simple you can’t tell we’re there.

We solve world-scale problems and provide opportunities to match. We build diverse teams that recognize our strengths and allow us to work on our weaknesses. You bring skills and a relentless focus on the customer, and we'll provide the support you need to do the best work of your life.

Check us out: GitHub | Blog | Twitter | LinkedIn | Facebook | The Muse | Glassdoor

 

The Analytics Team:
The Braintree Analytics Team is committed to delivering actionable and insightful reporting and analysis to drive all parts of the business forward. We relentlessly advocate the use of empirical evidence to inform decisions so Braintree may achieve their greatest potential. As Braintree products and features rapidly evolve, the Analytics Team coalesces information from multiple, disparate resources to provide a cohesive data story to our core stakeholders.

  • Communication is key to our process, and we don't want to hinder it with walls. Many analysts work in pairs, which means you always have another set of eyes to help you.
  • We keep the team in sync with daily stand-ups and have regular retrospectives to discuss things that are going well and opportunities for improvements.
  • We value unique perspectives brought by diverse backgrounds and experiences. A broad range of ideas and perspectives help us to create the best possible output.
  • We learn and grow as a team with bi-weekly knowledge shares

Your Responsibilities:

  • Own the efficiency, growth, and delivery of the Analytics team, making sure the team is as productive as possible to complete short term and long term objectives.
  • Manage the career path and goals of your team members, conducting regular 1-on-1s and giving feedback.
  • Own and continuously refine the processes and communication strategies your team uses to build and support products.
  • Work with a Product Manager and Tech Lead to ensure that the roadmap is realistic and understood.
  • Work with your leadership team to turn the roadmap into staffing needs and a hiring strategy.

 

What we look for in you:

  • Prioritization - design and optimize the current intake process for ad-hoc requests from internal teams. Identify high value projects and manage resources appropriately.
  • Stakeholder management - communicate and help gather requirements for different groups of stakeholders. Establish clear expectations and accountability for internal and external team members.
  • Coaching and development - grow and mentor current talent, provide insightful feedback for team members. Continuously cultivate a positive climate and champion for the success of the team.
  • Lead - work with team to establish new analytical capabilities and team purpose. Foster buy-in for projects of high business value.
  • Experience - has at least 6-8 years of hands on experience in the analytics field and 3+ years of direct people management experience.  
  • Technical skills - design workflows to streamline and automate current processes, design and deliver critical business reports.  

Perks:

  • Open dev days: every two weeks we spend a day working on projects that interest us and help us expand our skills and knowledge.
  • Participation in the technology community: we help cover travel and attendance costs for conferences, and we offer opportunities and tools for speaking.
  • Check out our Careers page for more company perks.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply. You can also check out our FAQ!

Read Full Job Description

Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ClojureLanguages
    • RustLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • DropwizardFrameworks
    • CassandraDatabases
    • PostgreSQLDatabases
    • S3Databases

Location

222 Merchandise Mart Plaza, Chicago, IL 60654

An Insider's view of Braintree

What projects are you most excited about?

Braintree is committed to continual improvement in the areas of D&I. We do this by emphasizing our values of Ask Why, Care A Lot, and Solve Together, Ensuring D&I is an ongoing conversation at all levels of the company, offering company-wide D&I trainings, and supporting employee developed events.

Anna Johnson

Diversity & Inclusion Program Manager

How do you empower your team to be more creative?

Working on internal products, I have a direct feedback channel to my teammates, to help fix things when they aren't quite right. Seeing this multiplier effect in action, seeing how it unlocks my teammates to new productive ends, is extremely satisfying.

Andrew Harris

Software Engineer

What are Braintree Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Acme Co. provides Backup child care assistance.
Generous Parental Leave
Family Medical Leave
Adoption Assistance
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Free Daily Meals
Game Room
Stocked Kitchen
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
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