Description

About Fusion

Fusion Risk Management is recognized as the most innovative and fastest growing provider of operational risk, business continuity, IT disaster recovery and crisis management solutions for the enterprise.

The Fusion Framework® Continuity Risk Management System™ is built by industry experts and delivered on Force.com, the world's leading cloud-based application platform.

Offering a new and better approach to Risk Management, Fusion is transforming the industry and has been named a leader in Gartner's Magic Quadrant for Business Continuity Management software. 

Our customers include mid-size and large enterprise organizations up through the Fortune 50 and across industry verticals including financial services, manufacturing, energy and utilities, retail, pharmaceuticals, government and higher education.

Fusion is adding talented individuals to our team who are inspired by the challenge of solving business problems through the thoughtful and creative use of technology. Fusion offers a challenging work environment with limitless opportunity for personal and professional growth for individuals with a passion for solving business problems using the latest cloud-based technologies. Sound interesting? Then read on!

The Role

At Fusion, the Business Analyst II plays a key role within our Delivery team. A Business Analyst II is capable of providing a senior resource to our clients in a greater consultative capacity.  Business Analyst II designs and configures large enterprise clients with complex program requirements in the Fusion Framework®, built on the Force.com cloud platform.

This role, which interfaces with customers, product managers, and developers, will allow you to develop both your technical and consultative skills, as you:

• Respond to and manage client requests
• Translate client business requirements into business process models, data models and platform solutions
• Develop expertise with the Force.com platform services including the following activities: Configure custom objects, fields, and page layouts; build workflow and approval processes; build formulas and validation rules; build reports & dashboards; configure user roles, profiles, record sharing, and security settings
• Develop training materials and deliver client training
• Provide on-going customer support and issue resolution

Requirements

• Bachelor's degree or higher in Information Systems, Business Administration or a related category
• 2-5 years of relevant experience as defined by the responsibilities listed above
• Strong technical work experience in relational database design; logic-based programming; enterprise systems analysis and development; object-oriented programming; SDLC; and, QA
• Experience working with large enterprise clients
• Professional written and verbal communication skills
• Customer support oriented
• Ability to be a self-starter, working independently and as part of a team
• Salesforce.com or Force.com experience preferred but not required
• This is not a developer position, but those skills are desired

Fusion Risk Management, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.