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MILLENNIUM TRUST COMPANY is a rapidly growing, leading financial services company offering specialized retirement and institutional services. Whether clients are managing corporate retirement assets, running a business, or wanting choice beyond traditional asset options, we provide flexible and digital solutions to support our clients' success. Ultimately, we aim to educate and increase access to investments to help our clients on their journey to retirement readiness, but do not provide investment advice.
Millennium Trust has experienced year-to-year double digit growth and prides itself on its strong, progressive culture. We have been recognized for our tremendous growth on lists, such as Crain's Fast 50 and Inc. 5000, and have also been recognized for our positive workplace culture on the 2019 Best Places to Work in Illinois list, as well as the 2019 Model Workplace Award and 2018 Champion for Young Professionals Award from the Greater Oak Brook Chamber of Commerce. Millennium Trust employees live out the values of Do Right, Excel, Collaborate, Innovate and Celebrate and deliver the brand promise of going "Above and Beyond," so each client experiences the highest level of service.
We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that encourages career development, Millennium Trust is the place for you!
This position provides Operations expertise in the preparation, analysis, design, testing and implementation of process designs and improvements. In a Scrum-based environment, the incumbent will represent Operations in Scrum ceremonies and implementation meetings , interact with IT and business stakeholders and vendors, provide Operations input, develop user stories and process flows, participate in User Acceptance Testing, and help drive the final solution through Production implementation. A key purpose of this role is to assess and evaluate current state processes and envision more streamlined, automated, and standardized alternatives.
  • Partner with stakeholders, Product Owners, Scrum Masters, and Architects to define Operations process requirements related to multiple internal and external systems
  • Manage the analysis of key risk areas in current and proposed Operations processes
  • Design process improvements as part of system implementations and translate them into requirements, epics, features, and stories to support development teams and process owners
  • Lead the creation of user stories and process flows, process documentation, and training materials
  • Solicit ideas and feedback from impacted departments and represent these areas in discussions with internal/external implementation teams
  • Use data analysis and metrics to support prioritization decisions for enhancements, features, and new development
  • Evaluate and test the system throughout the implementation phases
  • Conduct on-going analysis and monitoring of processes to ensure that desired outcomes are produced
  • Assess and define change impact (people, process, and technology) related to proposed Operations changes
  • Determine and support team structure changes as it relates to the definition of roles impacted by process changes
  • Assist with change management efforts throughout the firm including
    • Creating a strategy to support adoption of the required changes
    • Assessing change readiness and identifying key stakeholders
    • Supporting the design, development, and delivery of communication
    • Other tasks and duties as assigned

  • Bachelor's Degree in Computer Science, Mathematics, Decision Modeling, Finance, Operations Research, or related field
  • 5-7 years of applicable experience
  • Deep knowledge and understanding of Operational processes and their interaction across processes, systems, and teams
  • Proactive, analytical, and problem-solving approach, able to propose resolutions and/or remediation to inefficient processes
  • Experience creating user stories and process flows and designing process improvement ideas
  • Proven ability to manage multiple projects and work streams in a fast-paced environment and self-prioritize, multi-task and complete tasks within specified timelines
  • Possess excellent collaboration and communication skills, with both internal and external teams
  • Detail-oriented, organized, and dependable
  • Proficiency with Microsoft Excel, Visio, Word, and Outlook
  • Experience with trust accounting systems, IRAs and alternative assets preferred
  • Experience in system implementations/conversions preferred
  • IRA/IRS rules and regulations knowledge and experience preferred
  • Knowledge of process improvement methodologies (e.g., Six Sigma, Continuous Improvement, Agile) preferred
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
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    • JavaLanguages
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    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
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    • MongoDBDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • DrupalCMS
    • SalesforceCRM
    • Salesforce Marketing CloudEmail


Our company is located in the heart of Oak Brook, within steps of Oakbrook Center mall.

An Insider's view of Millennium Trust Company

What are some social events your company does?

Our MTC culture is defined by our employees for our employees. The primary aspect of our culture that makes us so unique is our ability to “Celebrate”. From charity events to social gatherings, we provide employees with multiple opportunities to learn more about one another, give back to others and expand our professionals skills!

Rebecca Karnoscak

Senior Human Resources Coordinator

What does your typical day look like?

I collaborate with our internal business users to gather requirements for projects and enhancements. I develop these solutions using both no-code and code methodologies in Salesforce. It's rewarding knowing that we're making life easier for both our internal and external clients through streamlined, automated processes, and shorter turnaround time.

Alec Dorner

IT Business Developer/Analyst

How has your career grown since starting at the company?

I started out as a Sales & Marketing Coordinator at MTC in 2013. I’ve since been promoted twice, and asked to lead our MTCulture Team. I test-drove my leadership skills early on by volunteering for opportunities to lead small meetings/projects, join internal and external committees, organize events and workshops. I always welcome a challenge!

Lauren Schulz

AVP, Regional Director, Custody Services

How do you make yourself accessible to the rest of the team?

Throughout the transition to a virtual work environment, I have continued with a “virtual” open door policy. I give visibility into my workload and transparency about my availability through the use of MS teams, email and open dialogue on current and upcoming projects.

Rachel Guinan

Accounting Manager

What are Millennium Trust Company Perks + Benefits

Millennium Trust Company Benefits Overview

We provide a full range of competitive benefits, augmented by what we'll call 'soft' benefits like our state-of-the-art office building with fitness center (free access/membership) and business-casual dress code.

Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Open door policy
Open office floor plan
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Professional Development Benefits
Tuition Reimbursement
We offer eligible employees a company funded contribution applied to a qualified higher education student loan. This benefit helps employees pay off their student loans faster and save money.
Lunch and learns
Promote from within
Time allotted for learning

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