Business Analyst (Marketplace)
About Sittercity
Sittercity’s mission is to make child care finally work. We pioneered tech enabled child care in 2001, and we connect millions of parents with babysitters and nannies every year. Recently recognized as a 2018 Chicago Innovation Award winner, we are building a platform that is radically simplifying the way we find, book and pay for trusted care. Headquartered in Chicago, we serve families and caregivers nationwide.
About the Role
As a Business Analyst working with our Marketplace Squad, you will be instrumental in helping Sittercity achieve its mission to make child care finally work. You will join our analytics organization (a part of the finance team), which powers data-driven decision making throughout Sittercity. In this role, you will work closely with our business teams to shape strategy and help the marketplace work for parents and sitters.
In this role, you can expect to:
- Investigate business questions and provide teams with actionable insights that drive value
- Maintain and augment our data model and Looker instance to enable company-wide data literacy
- Communicate with executives and key stakeholders through presentations, well-designed data visualizations and interactive dashboards
- Define testing frameworks and success criteria to quantify performance and inform strategy
- Build unit-economic models for a marketplace business including retention, cohort forecasting, and customer segmentation
- Partner with Product and Engineering to improve tracking within our applications, allowing for better visibility into customer behavior
Prerequisites:
- Analytically minded, focused on the business implications of data
- Experience presenting technical concepts to non-technical audiences
- Proficiency in SQL and familiarity with relational databases
- Advanced Excel skills
- Bachelor’s Degree or equivalent experience
Preferred Qualifications:
- 1+ years of experience in a data-driven field (consulting, digital advertising, eCommerce etc.)
- Familiarity with scripting languages that support data manipulation (Python preferred)
- Experience creating data visualizations and interactive dashboards (Looker preferred)
- Experience designing and measuring A/B tests in a product or marketing capacity
- Experience using raw event data in analysis
Benefits and Perks
- Company events, social outings, and volunteer opportunities
- Generous paid time off policy, including sick and holiday
- Industry-leading parental leave
- Tuition assistance, college coach, and enhanced family support
- Great benefits package, including health, dental, vision, disability, life, and 401(k) matching
- Sittercity membership, back up child/adult/elder care, and childcare center discounts
Sittercity is an Equal Employment Opportunity Employer committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, veteran status, or any other basis as prohibited by federal, state or local law.