Business Analyst - Technical

| Chicago
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What We Do

At Kalderos, we are building unifying technologies that bring transparency, trust, and equity to the entire healthcare community. We are on a mission to solve systemic problems of the healthcare system, redefining how the business of healthcare performsTM. We measure our success when we can empower all of healthcare to focus more on improving the health of people.

To learn more: https://www.kalderos.com/company/about 

Who We’re Looking For

If you think you meet some of the list below, but not everything, that’s perfectly fine! We encourage you to apply regardless. At Kalderos, we know talent comes in many forms, and we’re willing to look beyond a set of rigid criteria to find the right teammate.

We’re looking for a Technical Business Analyst to join our growing product team of developers, data scientists, data engineers, project managers, and IT professionals at Kalderos. The Kalderos product is charged with building solutions that address some of the most complicated systems resulting in experiences that are simple, elegant, and delightful.

With the goal of being crowned king of the Drug Discount Manager category, it is essential that Kalderos moves rapidly to launch a new version of our core product, Grappa, that will allow Kalderos to expand our auditing and point-of-sale chargeback functions to additional discount programs large US pharma companies participate in. In addition, government focus on drug pricing means solutions that enable new ways of facilitating discounted pricing between the manufacturer and the patient must be designed, developed, and launched rapidly as we continue to service our existing clients with efficient, organized, and performant data management solutions..

By enabling new types of direct-to-patient and value-based pricing arrangements to be implemented, and by building a smart infrastructure that ensures the right price or discount be applied to the right transaction, we have a once-in-a-lifetime opportunity to do something that benefits patients (and is financially rewarding for the team members who help make it happen.)                                                                                 

As a Technical Business Analyst, you will be critical to ensuring we are building solutions the right way. You will work with interdisciplinary teams of designers, marketers, developers and commercialization specialists as we address some of the most complex challenges in healthcare.

What impact you’ll have

  • Collaborate with product managers to determine scope and vision.
  • Perform requirements elicitation using a variety of methods to document, verify and confirm development requirements.
  • Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
  • Assist with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders.
  • Ensure that requirements are mapped clearly to the identified business goals. 
  • Analyze and identify risks, dependencies, and changing needs, and incorporate feedback from customers.
  • Align functional requirements to technical solutions.
  • Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
  • Communicate changes, enhancements, and modifications of business requirements to product managers, sponsors, and other stakeholders so that issues and solutions are understood.
  • Develop user stories, documentation of happy path and acceptance criteria.
  • Collaborate with the product owner/product manager to determine the priority of items in the backlog.
  • Ensure the sequence of items in the backlog correctly represents the priority order, and ensures that there are enough items in the backlog to support near-term development efforts.
  • Work with the delivery team to understand how to best break down work, deliver and test the value the team is creating, and how to learn quickly from the work the team is doing.
  • Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
  • Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
  • Identify issues, risks and benefits of existing and proposed solutions and outlining business impacts.
  • Provide guidance and/or instruction to junior staff members.
  • Understand the data model and setup of the backend Kalderos database
  • Represent the database team in meetings with product owners and other engineering team members in requirements discussions, initial feasibility discussions and researching open questions.  
  • Communicate requirements to the database team - helping to refine requirements that are unclear with the product teams back to the database team and vice versa.
  • Work with other engineering team members and areas of the business in explaining and answering questions regarding the data model.
  • Work with the product teams on communicating and helping to facilitate project timelines and milestones between the database team and the product teams.

What you’ll bring

  • 3 years’ experience or more in a Technical Business Analyst role
  • Prior experience with data modeling large complex systems
  • Prior experience with Microsoft SQL Server and/or Postgres is a must
  • Prior experience working as a database programmer a plus
  • Excellent presentation, communication, and organization skills
  • Ability to effectively gather and interpret requirements via interaction with teammates, clearly communicate them, and drive alignment. 
  • Must be able to use logical techniques to analyze, describe, and evaluate data so as to be able to make meaning out of it.
  • Must also be able to study a business activity using technological means so as to find solutions to a given business function.
  • Must be able to explain in detail how a given technological solution would meet a given business requirement.
  • Must also be able to bring different technological entities together so as to fix a given problem.
  • Must be able to walk others users through the software as a form of testing to showcase how the solution would work in a real life situation.

Company Perks 

  • Excellent Compensation
  • Assistance for WFH setup
  • 401K plan with matching
  • Healthcare Benefits
  • Flexible Schedule and a fair PTO system that allows for a healthy work life balance
  • Opportunity to work on new technologies and learn new skills
  • Celebration, education, and training reimbursement
  • Guidance from a transparent leadership team
  • Working for a Startup Company with a collaborative and positive culture

Personal Attributes

  • Someone who has an established ability to interpret data by means of various methodologies.
  • Comfortable working at a company that celebrates failure, and rewards success.
  • Your team loves working with you. Your colleagues love working with you. Your manager cannot understand how they ever lived without you.
  • Ability to set operational targets and coordinate a cross-functional effort to achieve those targets.
  • A knack for identifying problems and being decisive about communicating the problem with the larger team, ensuring the problems are corrected early.
  • Someone who is collaborative, hardworking, problem solver, who leads by example.
  • You are way above average, and only want to work at a place that is nowhere near average.
  • You understand that you would not be successful without the team, and you are grateful to your team members who participated in the company and your success.
  • You understand that continuous self-improvement is part of life and are willing to accept areas where you could be better and be willing to put in the work to improve yourself and those around you.

To learn more: https://www.kalderos.com/company/culture

Kalderos is an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Due to the circumstances of the COVID-19 pandemic, Kalderos has decided to protect our current and future employees by shifting to an entirely remote workforce. We will continue to operate, interview, onboard, and work remotely. Please be aware that some of our roles will not be remote long-term and will return to an office setting once we're safe to do so following the guidance of local health authorities and the CDC.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • react.semantic-uiLibraries
    • ASP.NETFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • DockerFrameworks
    • Microsoft SQL ServerDatabases
    • SparkDatabases
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • PrincipleDesign
    • StorybookDesign
    • AvocodeDesign
    • FigmaDesign
    • JIRAManagement
    • WebflowCMS
    • Adobe BizibleCRM
    • DocuSignCRM
    • HubSpotCRM
    • SageCRM
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen
    • Google HangoutsCollaboration
    • SlackCollaboration
    • AsanaProject Management

Location

We’re located in a WeWork in Chicago's bustling West Loop neighborhood! Our offices are a short walk from the CTA Blue Line and the downtown loop L lines. We're also steps away from Union Station and Ogilvie Transportation Center and easily accessible right off of all downtown expressways.

An Insider's view of Kalderos

What's something quirky about your company?

Our culture encourages individuality and strong opinions. There is never a shortage of thoughtful recommendations or particular preferences. All of these differences make our conversations lively - but always progressing towards our goal of bringing transparency and trust to the healthcare space.

Allison

Client Relationship Manager

What does your typical day look like?

A typical day here is full of interesting challenges, fun filled conversations, and growth opportunities. Everyone is friendly and eager to come together to help you succeed, and this motivates me to push my limits and deliver beyond expectations.

Sameer

Principal Data Engineer

What makes someone successful on your team?

A good attitude, an open mind, someone who is adaptable, enjoys solving complex problems and the excitement that comes with working for a startup.

Sara

VP of Finance

What is your vision for the company?

Kalderos is a purpose-driven group of multidisciplinary collaborators -- our purpose is to bring transparency to one of the most opaque parts of the healthcare system. Our solutions will empower all stakeholders in the healthcare ecosystem to focus on improving the well-being of people, rather than financial engineering.

Micah

President & COO

What’s the vibe like in the office?

Our vibe is a combination of trust, collaboration, and stimulation. We’re a young company with big ideas, super smart people, and an eagerness to make some real change. The general attitude is -- be yourself and get ready to solve some big problems.

Matt

Manager of Product Design

What are Kalderos Perks + Benefits

Kalderos Benefits Overview

We understand that our team members allow us to accomplish our goals, which is why we have partnered across all centers of excellence to create a working environment that allows each contributor to be their best selves.

At Kalderos we are dedicated to supporting team members based on their needs—

Life + work balance: We think a balanced lifestyle is a right, not just a perk. We have an unlimited paid time off policy (with an enforced minimum number of days off) and flexible work modes that allow team members to manage work on their schedule.

Health and wellness: With health, dental and vision insurance, and robust parental and caregiver leave policies, we aim to ensure you have the resources you and your family need to stay healthy.

Choose your working mode: Work remote, leverage a local coworking space, or pop into the office a few days a week—Kalderos adopts a "choose your own adventure" model for getting work done, with customized perks to support your preference.

Culture
Partners with nonprofits
Kalderos is proud to be based in Chicago and to be part of the growing local economy of tech companies. Diversity and inclusion are part of our core values at Kalderos and we are excited to influence
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
At Kalderos, we are focused on getting things done, not on the hours you spend on getting things done.
Remote work program
Kalderos is a remote-first company that gives workers the opportunity to choose their preferred working mode.
Diversity
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Kalderos offers two plans through Aetna and MetLife.
Vision insurance
Kalderos offers two plans through Aetna Vision and Metlife Vision.
Health insurance
Kalderos offers four comprehensive plans through Aetna. Additional coverage includes free membership to One Medical, Health Advocate and Teledoc.
Life insurance
Kalderos offers supplemental life insurance through MetLife.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
We welcome employees to proactively prepare for retirement with our fully-vested matching contribution of 100% of the first 3% of your employee deferral, plus 50% on the next 2% deferred.
Company equity
Kalderos offers stock options as part of our standard compensation package.
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Kalderos offers a self-directed unlimited PTO policy. We have an enforced minimum number of days off but no maximum.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Those who choose the in-office working mode can subsidize their commute.
Free snacks and drinks
Some meals provided
Kalderos has partnered with DoorDash to provide every employee with a DashPass subscription. DashPass benefits include $0 delivery fees, reduced service fees, and occasional company-wide meal credits.
Home-office stipend for remote employees
Those who choose a hybrid or work remote working mode have access to a home office stipend.
Professional Development Benefits
Lunch and learns
Kalderos hosts monthly lunch and learns lead by our leadership and teammates.
Promote from within
Continuing education stipend
Kalderos wants to foster a culture of continuous personal exploration and improvement - we offer money to develop new skills, refine existing skills, and explore areas of growth for your development.
Continuing education available during work hours
Paid industry certifications
Our continuing education stipend gives each employee $500/yr to use towards a course, textbook, or some other form of education.

Additional Perks + Benefits

Beyond our unlimited PTO policy, flexible work modes, continuous education stipend and parental/family leave we also are proud to offer contribution matching for donating to the charity of your choice, as well as a celebration stipend for successes big and small in life and work.

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