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Business Analyst

| Chicago

The Why

At TopstepTrader, individuals fully own their roles and are charged with producing meaningful results. We work fast and continuously optimize our products to reach more and more traders worldwide.

We’re looking for a passionate Business Analyst who thrives at the intersection of data, product, and engineering. We have lofty growth goals this year, and we aren't short on ideas to tackle them. Our team needs an analytical and creative mind to help execute and bring those ideas to market, while delivering an exceptional user experience to our traders. From conducting user interviews, to wireframing our next A/B test, to conducting special analysis for the CEO, we can ensure there will never be a dull moment in this role!

The successful candidate will also have a genuine enthusiasm for entrepreneurship and be able to excel in a fast-paced, high energy start-up environment.

Excited about this opportunity? Read on.

The Role, along with everything you’d expect

  • The Business Analyst role is an ideal opportunity to contribute to the short and long term direction of a B2C subscription model product
  • You’ll be on the front lines of solving our technical and user experience challenges
  • Champion our users! Learn and empathize with them, understanding their pain points, solving the right problem by discovering unmet needs through user interviews, A/B testing, analyzing data, and conducting competitive research
  • The BA will work closely with our Product Manager, who has both consulting and start-up experience, and who is serious about learning, teaching, and mentoring
  • Gain exposure working with partners, both for overall relationship building as well as potential feature builds and enhancements
  • This is a great opportunity to learn about the trading industry and financial markets
  • You’ll be able to create new processes and establish the culture of our expanding Product team
  • You can also learn about how a growing company operates and makes decisions. We’re really transparent about everything from company performance to leadership decisions

The Ideal Candidate

  • Project Management skills are absolutely crucial in this role as you will be managing multiple moving pieces. Be ready to chat about your favorite project, your most/least successful leadership moments, and your organization skills
  • Experience gathering requirements, especially the ability to ask the right questions and collaborate with external and internal stakeholders to analyze needs for functional requirements
  • Willingness to guide developers as they build features, understanding tradeoffs between usability and performance needs
  • Agile/iterative approach. We’re a small, fast-moving company, so this will be a great fit for someone willing to roll up their sleeves to perform any and all responsibilities needed to ensure project success
  • Strong decision-making skills. You understand the value of making data-driven decisions and gaining insights from product metrics to back up assumptions, but also know when to follow your intuition in the absence of metrics
  • Quality. You insist on the highest standards but know that perfection is the enemy of good
  • Smart and approachable. Establishing a great rapport is one of the most important aspects of the role as you’ll be involved in aspects of many different projects
  • Ability to prioritize initiatives and communicate clearly across the company. We always have a lot going on, and we rely on our team members to have the skills to navigate the best way to accomplish our goals

TopstepTrader Benefits

  • Competitive salary and bonus incentives
  • 401(k) plus match, to help plan for your future
  • Generous paid family leave, plus flexible ramp-up period upon return, and extra PTO days
  • Access to senior management and mentoring opportunities
  • Monthly team Innovation Labs, which contribute to long term strategic decisions
  • Vacation bonus, when you take off 5 consecutive days to fully clock out
  • #TopstepTravel, a semi-regular raffle for luxury accommodations in a variety of cities
  • Professional development budget, provided for continuing education, training, and workshops
  • Employee Assistance Program, for when you need some professional support in your personal life
  • Company parties and outings, happy hours and catered lunches, breakfast and snack bar
  • Annual company-wide Step Up Day, a day spent giving back to our community
  • Graceful Leave Policy
  • Casual work environment and dress code
  • Summer Friday (flexible) hours
  • Opportunities to work from home
  • Pre-tax spending accounts, for your dependent and health care needs plus transportation
  • Paid time off (starting at 15 days, increasing annually), plus paid holidays, paid sick days, and paid volunteer hours
  • Medical, dental, vision, life, long-term and short-term disability insurance

Is TopstepTrader the place for you? If so, apply today! We look forward to hearing from you.
 

TopstepTrader is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of race, gender, age, disability, or any other basis protected under the law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • HotjarAnalytics
    • AmplitudeAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • JIRAManagement
    • TrelloManagement
    • SlackManagement
    • WordpressCMS
    • HubSpotCRM
    • HasOffersCRM
    • SendGridEmail

Location

We have a cool loft space close to Union and Ogilvie stations, lots of great lunch and happy hour places, and even a park! #frenchmarketfridays

An Insider's view of TopstepTrader

What's something quirky about your company?

We have some quirky debates that people are really passionate about. Cinnamon in coffee and the Oxford comma are two long-running ones that get heated. Our most recent debate was whether or not a hotdog is a sandwich! We spent a whole lunch hour debating, and the best part was that, no matter your opinion, you had a chance to make yourself heard.

Nick

Customer Support Rep

What kinds of technical challenges do you and your team face?

We have an exciting challenge to parallelize how we collect and process trading data. It's important for each user to know their account performance before the next trading day, which is less than 2 hours after trading close. Updating, collecting, and evaluating to be more efficient will enable us to take on more users and trading platforms.

Matt

Software Developer

How has your career grown since starting at the company?

At Topstep, I was encouraged to pursue my interests and not just ‘stay in my lane’. As a support rep, I had the unique opportunity to learn everything about our product and users while familiarizing myself with our tech stack in my free time. Now, as a business analyst, I get to combine these skills and help the company decide what to build next.

Phil

Business Analyst

What unique initiatives do you have that encourage innovation?

An exciting aspect about working at TopstepTrader is our commitment to Innovation. The company conducts a monthly Innovation Lab and my team (Marketing) has a weekly Innovation Hour-either meeting together to take advantage of group think or it’s self-directed. We continue to outpace the industry as the concept is so ingrained in our belief system!

Robin

VP of Marketing

How would you describe the company’s work-life balance?

As someone who recently had her first child, I can only describe TST’s work-life balance as fantastic and flexible! I know exactly what is expected of me, so if an emergency comes up and I need to leave to take care of my child, or spend some extra time with him, I’m met with encouragement and understanding instead of opposition or guilt.

Anne

HR Manager

What are TopstepTrader Perks + Benefits

TopstepTrader Benefits Overview

We believe in the well-being of our team, so we always look for more ways to reflect that in our benefits package, and company perks. Along with expected health and life insurance coverage, we offer a generous paid family leave, 401(k) match of 4%, 8 paid volunteer hours, a professional development budget for each team member, and our leadership team is extremely accessible. Not only that, but we’re ahead of the game when it comes to an inclusive environment for our diverse team, as well as an innovative culture (hint: they’re two of our 6 stated company values, and we live them).

Culture
Volunteer in Local Community
Friends Outside of Work
Eat lunch together
Intracompany Committees
Open Door Policy
Team-Owned Deliverables
Team-Based Strategic Planning
Group Brainstorming Sessions
Open Office Floor Plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Topstep's 401(k) retirement plan matches 100% of an employee's contributions up to 4%.
Performance Bonus
We have an Employee of the Month - who we call our Topstepper - awarded for performance while living our values, plus we have a discretionary performance bonus which is distributed twice annually.
Child Care & Parental Leave Benefits
Generous Parental Leave
At one year of service: Up to 13 weeks paid leave for primary caregiver + four weeks paid leave for the secondary caregiver + extra PTO days for both + flexible ramp up period upon return!
Flexible Work Schedule
Topstep offers a flexible schedule for most roles and is also very collaborative. We offer Summer Fridays, work from home, and are generally flexible to support your life.
Return-to-Work Program Post-Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid time off - starting at 15 days and increasing annually - plus paid holidays, sick days, and floating holidays. The best is a $500 bonus for taking 5 consecutive PTO days!
Paid Volunteer Time
We believe that Giving Back Moves Us All Forward (one of our 6 values), so we offer each team member 8 VPTO hours to use as they wish. We also volunteer as an entire company one day each year!
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
We trust all team members to Dress For Your Day so, get as casual as you like! Slippers are a must-have during the winter.
Commuter Benefits
Company Outings
Monthly FUNCtions and dept outings, killer annual holiday parties, celebrations galore, Step Up Day, new hire happy hours, and the list goes on.
Stocked Kitchen
Topstep has a fully stocked kitchen including unlimited snacks, Starbucks coffee, Tiesta Tea and all of the Starburst and M&Ms you can handle.
Some Meals Provided
Happy Hours
Recreational Clubs
Some recent examples are: 12" softball league, bocce ball, and shuffleboard at Royal Palms. We're always open to new ideas so, start something!
Professional Development Benefits
Job Training & Conferences
In addition to career coach access and quarterly team learning events, we also offer each team member a professional development budget to use as they wish.
Diversity Program
We started our D&I Committee in March '17 and today have six sub-committees to focus on hiring practices, training, cultural days of awareness and celebration, and major events, like Int'l Women's Day
Lunch and Learns
Acme Co. hosts lunch and learn meetings on occasion.
Cross-Functional Training Encouraged
Promote From Within
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