Business Operations Analyst

| Chicago | Hybrid
Sorry, this job was removed at 6:07 a.m. (CST) on Wednesday, September 8, 2021
Find out who's hiring remotely in Chicago.
See all Remote Data + Analytics jobs in Chicago
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.


ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use its 850+ integrations including Microsoft, Shopify, Square, Facebook, and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in Marketing Automation, CRM, and E-Commerce Personalization on G2.com and is the Top Rated Email Marketing Software on TrustRadius. Pricing starts at just $9/month. Start a free trial at ActiveCampaign.com.


As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. If this matches your goals and interests, we hope you consider joining our team!


As one of the fastest-growing SaaS companies, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently, and join us in our mission to grow our customer base from 150,000 today to millions.


Newly created role reporting to the BizOps Manager. An analytical role focused on identifying patterns in data. We are looking for a proactive self-starter to roll up their sleeves and collaborate closely with a variety of different stakeholders. The project-based work of BizOps has the ability to help the company achieve high level goals, steer revenue growth, and shape the future of ActiveCampaign. You’ll have an opportunity to observe the inner workings of each department and product area through deep analysis.

What your day could consist of:

  • Work with BizOps team to identify key opportunities for improvement, determine how they fit into the company objectives.
  • Dig into our databases to identify new KPIs or reporting improvements. 
  • Work closely with the data team, finance, product managers, and operations teams to assist with data-driven decision making.
  • Drive core analytics required to understand optimal strategic decisions and diagnose core business issues.
  • Challenge existing reporting techniques to ensure accuracy

What is needed:

  • Bachelor's degree 
  • 2+ Years of Experience
  • Must know SQL and Excel
  • Strong Business Acumen and Presentation skills
  • Solutions oriented, with a track record of being able to “connect the dots” from data sets
  • Comfortable working in a high growth, ambiguity, and a constantly changing environment

ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include our comprehensive health and wellness benefits (including no premiums for employees on our HSA plan, tele-health and tele-mental health, and access to the Calm app for mediation), open paid time off, generous 401(k) matching with no vesting, a generous stipend to outfit your remote office, and a focus on career growth including access to personal and professional coaching. We take a proactive approach to diversity and inclusion and offer parental leave, career pathing, and support employees’ ongoing learning and development through Udemy and access to life coaches via Modern Health. We also offer cool swag.


ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.


Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members. 


Our core values: 

Start with trust

Make the customer a hero

Cultivate inclusion & diversity

Iterate everything, always

Create WOW

Pursue growth with gratitude


Visit here to learn about perks and benefits at ActiveCampaign and see our values in action.

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Location

Located in the heart of the Loop overlooking State Street, with views of the lake and Millennium Park with easy access to the Metra & CTA stations.

Similar Jobs

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about ActiveCampaignFind similar jobs