Business Operations Consultant

| Chicago

Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.


Department Overview
Global Services Business Operations is responsible for providing strategic and analytical guidance to support the EVP, Services, with business analysis, data modeling and recommendations on key decisions. The group works cross-functionally with field teams, offer management, and other internal teams on high-profile projects.
Job Description

The Services organization is responsible for delivering services to support Motorola Solutions technology including network monitoring, security monitoring, technical support and field services. The Services business is one of the most strategically important growth areas of Motorola Solutions; this team supports executive leadership.

We are looking for a candidate who can jump into a business problem or challenge, figure out what information is needed, work cross-functionally to analyze the problem and develop & present a recommendation - the benefits of consulting, except with work-life balance and without having to get on the road every week. This role requires strong collaboration across the company. Candidates need to be well-rounded, flexible and driven. 

The Business Operations Consultant will focus on improving business performance through projects including analysis of operational data and financials, and business case creation and analysis. The position will work hand in hand with functions including corporate strategy, offer management, centralized operations and regional teams, and frequently present recommendations to executive level management. Specific responsibilities could include:

  • Translating high-level business problems into more specific questions that can be answered with data-driven analysis and recommendations; data frequently needs detailed validation with stakeholders to ensure directional accuracy

  • Development of forecasting models based on key business drivers to improve regional sales forecasting and operational execution

  • Business case creation and analysis on new services opportunities including market sizing, investment requirements, pricing and financial returns

  • Assist in preparation & analysis required for internal / external management meetings including customer, partner, staff and executive briefings

Preferred Qualifications:

  • Experience with revenue/cost analysis, market sizing & analysis, operational strategy formulation, business case development, or financial modeling

  • MBA preferred, not required

  • Bachelor’s degree (analytical degree like finance or engineering preferred) 

  • 1-3 consulting experience required, preferably generalist, strategy & operations or performance improvement consulting

  • Excellent interpersonal, verbal and written communication skills

  • Experience working in highly analytical setting requiring quantitative analytics

  • Experience creating executive management presentations

  • Advanced Excel modeling skills

  • Advanced Presentation (PowerPoint/Google slides) skills

  • Ability to think broadly and critically about a quantitative analytical problem by applying business, industry and company acumen to prove or disprove a hypothesis

  • Energetic and self-motivated - must be well organized and able to make proactive recommendations

  • Enjoy digging into data that is not clean & requires validation, making directional recommendations with incomplete information

  • Enjoy fast-pace, collaborative, positive, people-oriented; effective multi-tasking capability


Basic Requirements

  • Bachelor’s degree and 3+ years of experience


Travel Requirements
None
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
No


EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.


If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • ITILFrameworks
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • SalesforceCRM
    • GoogleEmail
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

Located in the West Loop, one block from Ogilvie Train Station and Union Train Station. The office is also close to multiple CTA stops.

What are Motorola Solutions Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Remote Work Program
Our remote work program includes telecommuting at Manager discretion.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Our game room includes Video Games.
Stocked Kitchen
Happy Hours
Happy hours are hosted At team's discretion.
Parking
We offer employees Paid on-site garage parking.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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