JPMorgan Chase
Chicago, IL

CB F&BM WLS Data Quality & Analytics Project Manager Associate at JPMorgan Chase

| Chicago
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Job Description Commercial Banking - F&BM - WLS Data Quality & Analytics Project Manager
Description
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its JPMorgan Chase & Co brands. JPMorgan Chase & Co.is committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles, which include choices such as fully paid parental leave time, health care insurance and retirement benefits.
Our Business
Commercial Banking (CB) serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The Firm's broad platform positions the Commercial Bank to deliver extensive product capabilities - lending, treasury services, investment banking, and asset management - to meet our clients' domestic and international financial needs.
Wholesale Lending Services (WLS) exists within Commercial Banking and provides loan servicing functions to all four JPMorgan lines of business. These functions include loan documentation, closing and funding, payment and fee processing, syndication loan and trade processing, credit administration and collateral perfection and management.
One of the top priorities across the Chief Administrative Office (CAO) at JPMorgan Chase is to help the firm move toward a more integrated data management strategy. Our businesses and corporate groups rely on data to facilitate and execute transactions, support our clients, identify potential risks, and meet regulatory requirements.
Role Description
The CB WLS Operations Data Quality Associate will work in a complex data environment, and develop a solid understanding of WLS businesses, functions, systems, data environments, and processes that are key to understanding and supporting the quality of data under management. The role will engage with various business, technical, and other partners resolve existing data quality issues, and proactively identify and implement enhancements to the existing data quality operating model.
Candidates must possess advanced project management disciplines, intellectual curiosity, and the ability to effectively communicate findings verbally and in written/presentation format. In addition, ideal candidate possesses advanced critical thinking skills, can independently research and resolve issues, and thrives in a fast-paced, competitive environment with a team that prides itself on attention to detail and results. Working knowledge of data management practices and governance, including data dictionaries, metadata repositories, and data quality management tools is preferred. Support the development and creation of data quality management reporting.
Key Functions:
  • Practice strong project management disciplines, with the ability to collaborate with multiple points of contact in order to achieve results.
  • Comfortable performing data gathering, manipulation, and analysis, using a variety of tools and data from a variety of different sources, to enable data-driven business decisions.
  • Assure the integrity of data, including data extraction, manipulation, and analysis and reporting.
  • Strong relationship building skills with business functional area counterparts and conduct regular working groups for assigned projects, demonstrating consultative approach and influencing skills.
  • Partner with business owners to implement new data requirements and ensure consistent definitions are used in reporting and analytics.
  • Interface with business management, operations, and technology managers to develop a wide range of metrics focused on measuring efficiency, service, and control.
  • Document, review, analyze and evaluate business processes, systems and user needs. Types of analysis and reporting may include: scorecard development, quality reviews, workflow analysis, and business / client reporting.

Qualifications:
  • The ideal candidate will possess a "can do" attitude, be detail oriented, and have a strong aptitude for analyzing large, complex data sets to deliver high quality reporting to senior managers.
  • A minimum of 5 years in the financial services market, preferably across loan operations and/or loan technology preferred
  • 3-5 years of experience in a reporting or business analytics role
  • Self-starter with the ability to take ownership and work independently
  • Strong data analysis/quantitative/technical aptitude with ability to quickly learn new metrics, processes, and datasets
  • Excellent attention to detail and accuracy
  • Strong organizational and time management skills
  • Ability to multi-task and manage multiple priorities
  • Strong verbal and written communication skills with demonstrated presentation skills
  • Executes superbly and meets commitments
  • Excellent working knowledge of Microsoft Office Applications (Excel, Pivot Tables, Access, Power Point, SQL)
  • Understanding/Experience coding in SQL preferred
  • Experience with Collibra, JIRA and/or Data Quality tracking tools desirable
  • Experience using data profiling and reporting tools (Informatica, Business Objects, Tableau or QlikSense is a plus)
  • Bachelor's degree required, with preferred concentration in Math, Statistics, Economics, or similar quantitative disciplines

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.
Equal Opportunity Employer/Disability/Veterans
About the Team Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.
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Where we are

Chicago, IL

Technology we use

  • Engineering
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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Diversity
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Professional Development Benefits
Tuition Reimbursement
Diversity Program

An Insider's view of JPMorgan Chase

What’s the vibe like in the office?

My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this.

Nick S.

Executive Director, Software Engineering

What projects are you most excited about?

As one of the largest financial institutions in the world, our scope of impact is huge. Knowing that a system we deliver is responsible for things millions do daily such as paying for groceries, withdrawing cash, or getting a loan pushes us toward solutions that scale, which is the most challenging but also the most rewarding part of our projects.

Edwin T.

Executive Director, Site Reliability Engineering

How does the company support your career growth?

JPMorgan has helped me develop as a professional – both as a technologist and as a business leader. I have taken advantage of executive leadership training and development aligned to the firm’s culture of “How We Do Business.” I feel good about working for a firm that invests in its #1 asset – US!

Lupe C.

Executive Director

How do you empower your team to be more creative?

Empowerment for Idea generation, problem solving and innovation is best coming from those who do the work. I engage my technologist in high profile work and foster an environment where ideas are welcome. Empowerment of our technologists is the key to success. Teams dig in, innovate and identify ways to create a better client experience.

Dawn T.

Managing Director, Software Engineering

How does the company support your career growth?

Working at JPMC has been a wonderful experience. I love how much JPMorgan Chase cares about its communities by offering support of technologists to local non-profit organizations through social innovation programs. The company also invests in its employees and provides many learning opportunities to us.

Meng M.

Software Engineer

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