Job Description Organization Description
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Employer Description
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
Job Description
As an experienced professional in Business Analysis on the Digital Payments Product team, you will play a key role in shaping our mobile and online payment experiences. Working at the intersection of business and technology, you'll interact with colleagues in various lines of businesses to learn about challenges and opportunities, and translate that insight into high-quality solutions. In addition to working with the development team to create new solutions, you'll help optimize existing technology and identify new capabilities. While your role requires deep technological skills - including expertise in everything from data management to functional design - it also hinges on teamwork and leadership. You'll offer clear guidance and feedback to your Business Analysis colleagues, while promoting the values, culture and brand of JPMorgan Chase & Co.
This role requires a wide variety of strengths and capabilities, including:

• Advanced knowledge of business processes and data analysis, as well as the ability to construct complex data queries and collaborate with colleagues
• Ability to liaison between lines of business and development teams, translating strategic goals into technology solutions, and vice versa
• Experience in project management, including scheduling, budgeting and resource planning
• Understanding of business needs, including how data is used and managed, and functional design
• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

Responsibilities

• Translate requirements into meaningful stories that the scrum team(s) can deliver against
• Refine stories to a level of detail that will enable code to be written and tested without defects; write acceptance criteria and generate test scripts
• Work with developers, user experience designers, subject matter experts, legal and compliance teams to obtain a well-rounded understanding of what is being asked for and our ability to deliver it within the constraints of our banking environment
• Maintain a living evergreen repository so that we always have an understanding of our current state
• Juggle multiple projects and initiatives at any given time, all with aggressive delivery expectations

Minimum Qualifications

• 7 years of hands-on experience as a Business Systems Analyst, Systems Analyst, Technical Analyst or a related discipline with an emphasis on delivering cutting edge technology
• Have played a lead role in a large program
• Strong verbal and written communication with the ability to forge lasting relationships with the scrum team(s) you are part of
• Strong analytical and problem solving skills
• Superior verbal and written communication and negotiation skills with the ability to forge lasting relationships at all levels of seniority
• Experience of working with Agile Development teams

Preferred Knowledge and Experience

• Bachelor's Degree within a technical field is preferred
• Experience of working with JIRA
• Data analytics
• Payments experience
• Programming Languages (JavaScript preferred)
• SOAP, XML, JSON and other similar web service protocols/technologies
• SQL and database scripting
• Behavioral Driven Development (BDD) using Gherkin scripting language
• Appreciation of responsive web design

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.