Collections Analyst at OneSpan

| Chicago
Sorry, this job was removed at 6:48 a.m. (CST) on Wednesday, May 12, 2021
Find out who's hiring in Chicago.
See all Data + Analytics jobs in Chicago
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

At OneSpan, you’ll be part of a team that is trusted by more than 10,000 organizations around the world to safeguard their customers against cyber-crime and fraud, and deliver exceptional digital experiences that build lasting customer loyalty. Your contribution will help us to push the boundaries of what’s possible to improve the security and lives of millions of people around the world. In short, what you do here matters.

The Collections Analyst will be a key contributor in minimizing the aged receivables footprint and reducing the companies DSO. The role will have room for learning and growth while working with internal and external teams to support and execute OneSpan’s financial and corporate goals.

Key Responsibilities: 

  • Responsible for third-party invoice presentation, customer interaction and related troubleshooting.
  • Regular review, management and follow-up on aged receivables.
  • Liaise with cash management staff with regard to allocation of cash against invoices and outstanding receipts.
  • Account analysis, researching account disputes and billing related discrepancies.
  • Frequent customer facing interactions, often interacting with multinational banking and financial institutions, via email and phone where required.
  • Documentation and communication of daily collections activity.
  • Engage with the sales team to respond to customer inquiries, while ensuring a high degree of customer service.
  • Assist management team with compiling information for special projects, internal and external audits, etc.
  • Host and attend meetings with internal stakeholders, work with senior leadership, and customers to devise solutions related to AR.
  • Ensure audit (SOX) Compliance and participate in monthly close process.
  • Relationship building with customers and related third-parties.
  • Perform contract reviews to determine the appropriate accounting treatment, billing execution and documentation; when necessary.

Minimum Requirements

  • 5+ years finance or relevant business experience dealing with process improvement, on-going customer dialogue and related AR task management.
  • High EQ-- superior interpersonal skills, win-win mind set, relationship-builder, able to work with diverse group of colleagues.

Preferred Requirements:

  • Demonstrate strong analytic thinking through excellent written and oral communication skills.
  • Familiarity with third-party AP and payment portals. (Ariba, Coupa, etc.)  High energy, team player, creative thinker, and strategic influencer.
  • Demonstrated experience in working with broad cross-functional teams.
  • Ability to prioritize, plan proactively, manage conflicting priorities and multi-task effectively.
  • Strong knowledge of MS Office with Intermediate to Advanced Excel.
  • Previous experience with Workday Financial Management (or related ERP) considered a plus.
  • Experience working with large enterprise customers

About Us:

We offer YOU the opportunity to protect the world from digital fraud.  You hold significant responsibility and accountability; your work makes an impact. We move quickly to stay on top of the latest technology and industry trends which inform and help your work.  If you want to join a team that helps organizations secure their digital transformation, we want to “meet” you!

We know it takes people with a diversity of perspectives, ideas and culture to make our company succeed   We are committed to building a community of belonging and meaningful connections. .   We believe that hiring the best talent, will lead to the creation of better products and services.

OneSpan is an Equal Opportunity employer including Disability/Veterans.   For more information please visit our Privacy Center 


Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries


Our company is in the heart of downtown with easy access to public transportation, bars and restaurants. Plus we have amazing views!!

An Insider's view of OneSpan

What's something quirky about your company?

My co-workers are not just those sitting next to me. I collaborate with people from around the world on a daily basis.


Website Manager

What does your typical day look like?

Some days, even before 9 a.m., I’ll speak to a product manager in France, a sales rep in Turkey, a marketing colleague in Montreal, and a business solutions manager in Belgium. I’ve never had the pleasure of working with such a wide variety of people and cultures. It makes OneSpan truly unique in my career.


Product Marketing Manager

What are some things you learned at the company?

Collaboration is key. Cross-departmental meetings are designed to help us align on challenges. We all unite to overcome any difficulties, where it feels like I’m helping them as much as they are helping me. Working together is one of OneSpan’s biggest values. Not only does the company preach teamwork, but it really values it.


Enterprise Data Analyst

What is your vision for the company?

We will transition from software-based offering to a services offering, this will allow our customers to consume ID verification and authentication in simple and cost-effective way. Our ability to keep up and excel in the delivery of security-as-a-service will require a concerted effort by the company and its people to be increasingly agile.


Chief Executive Officer

What makes someone successful on your team?

A passion for teamwork and desire to work collaboratively with a focus on the future; a strong desire to roll up their sleeves and think beyond their job description; a drive to put customers above all else; and a compulsion to learn and grow rather than maintain the status quo.


Chief Human Resources Officer

What are OneSpan Perks + Benefits

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Beer & wine happy hours!
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
More Jobs at OneSpan9 open jobs
All Jobs
Data + Analytics
Data + Analytics
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView OneSpan's full profileSee more OneSpan jobs