GoHealth
We're disrupting the health insurance industry with our digital platform.

Research Analyst

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If you love the cross-section of analytics and creativity, then this is the role for you. You’ll lead the efforts on consumer research, data collection and insights analysis – conducting all primary research surveys from beginning to end. In this work, you’ll synthesize complex data input into a compelling story and translate data into actionable insights. All ad hoc quantitative and qualitative studies will help inform/optimize our marketing strategies, so we’re looking for someone with a fresh and innovative approach, ideas, and excitement to dive right in. You’ll be embedded in our team of data engineers with a close partnership to our marketing teams.

Responsibilities:

  • Conduct extensive primary market research (digital surveys), qualitative and statistical research studies, or consumer research to capture opinions, sentiments, demographic differences, and market trends.
  • Clearly capture and summarize all key and supporting evidence-based insights to help inform strategies and business decisions
  • Utilize statistics to identify significance, noise, and correlations in data.
  • Lead and participate in brainstorms to conceptualize unique content topics.
  • Partner and collaborate with stakeholders from business, analytics, UX, content, to the agent salesforce to help determine topically relevant ideas and data needed for various editorials
  • Frequently review competitor research and/or data insights strategy, analyzing any impact it had with engagement or interest.
  • Share and apply learnings.
  • Create and execute a survey calendar that takes into business and marketing objective; maintain a strategy document to ensure research strategies align with consumer purchase cycles (discovery, consideration, buy).

Skills & Experience:

  • 2+ years of experience of relevant experience in consumer/market research and analyses in either a client or vendor role. Including experience and comfortability analyzing large data sets, splicing or cross-tabulating to view insights in various ways.
  • Bachelor’s Degree
  • Well-versed in survey methodologies and techniques; Proficient at integrating quantitative and qualitative findings into key insights. Clearly understands the big picture, and able to communicate data to non-researcher audiences.
  • Self-directed, self-motivated, and comfortable establishing a new process.
  • Excels in a fast-paced dynamic environment, balancing and prioritizing multiple projects under tight deadlines. Learns quickly and adapts to changing priorities and business needs.
  • Intellectually curious about the healthcare, health insurance, medicare industry.
  • Experience with analytical tools such as Excel and survey programming tools such as Qualtrics
  • Experience in SQL, Tableau, and/or Python, or a strong desire to learn.
  • You’re meticulous, enjoy data analysis, and have a natural curiosity and eagerness to interpret data; You have a strong attention to detail; Strong communication and written skills; You’re a creative thinker and self-starter; both an independent worker and collaborative team player.
  • Strong interpersonal skills, able to learn from other perspectives and accepts differing ideas with an open-mind.

Benefits & Perks:

  • Open vacation policy
  • 401k program with company match
  • Medical, dental, vision, and life insurance benefits
  • Flexible spending accounts
  • Commuter and transit benefits
  • Professional growth opportunities
  • Casual dress code
  • Generous employee referral bonuses
  • Happy hours, ping-pong tournaments, and more company-sponsored events
  • Subsidized gym memberships
  • GoHealth is an Equal Opportunity Employer

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What are GoHealth Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Unconscious bias training is completed by all employees and key leaders.
Diversity manifesto
Diversity employee resource groups
At GoHealth you will find a very interactive Women@GoHealth, WomeninSales, Black Lives Matter ERGs to name a few. We continue to empower employees to create employee resource groups within
Hiring practices that promote diversity
From our gender neutralized job descriptions that encourage women and underrepresented groups to apply,to our interview practices, GoHealth strives to promote diversity when hiring.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
GoHealth provides all employees access to our Employee Assistance Program (EAP) which provides well being and financial assistance. Our open PTO policy is also available for mental health days.
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
We have recently become public and will allow employees to purchase stock during certain times.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
We provide 6 weeks of paid recovery time for new mom's and two weeks of bonding time to all new parents.
Family medical leave
Company sponsored family events
Pre-COVID 19, GoHealth sponsored children's day by celebrating GoHealth families.
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Our employees are encouraged to use our open PTO policy towards volunteering.
Paid holidays
Paid sick days
Employees can use our open PTO policy towards sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Pet friendly
Recreational clubs
We have runners groups, volleyball groups and other
Fitness stipend
Home-office stipend for remote employees
All GoHealth employees receive a work from home stipend to improve their WFH environment.
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Access to LinkedIn Learning has been provided to all employees as part of their professional and personal growth.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In addition to virtual company wide sponsored Health & Wellness Initiatives, employee referral bonuses, open vacation policy, we offer a work from home stipend to all new employees. We know that this pandemic has been difficult and working from home is a change. Every new employee receives access to a Work From Hope stipend to purchase items that will make your work from home experience much more comfortable.

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