Job Description

We are in need of a highly motivated individual to lead and manage our Customer Data Platform product development. This role will focus on the technical aspects of building and supporting real-time customer data services, campaign data and analytics and decision making capabilities across various channels. This is a global role to support US and international markets in helping our customers and partners enable CRM capabilities via the customer data platform

Responsibilities

- Conduct product discovery to identify and prioritize customer data platform development to
ensure alignment with business sponsors and outcomes
- Work with Global Marketing and Development teams to create release plans, deployment
approach, financial models and training plans
- Lead and manage the development team to discover, prioritize, plan, and develop releases
for customer real-time services and analytics platform
- Help innovate and iterate on product development processes and share learnings. Stay up to date on latest product management techniques 
- Conduct pricing, and financial analysis

Minimum Requirements

- Years working with data and analytics products in digital marketing or related industries.

- 5+ years of product management experience, especially with business intelligence, web analytics or web-based products in the enterprise space.

- Working knowledge of applications for database management, data administration & business intelligence

- Working knowledge of digital campaign setup, optimization and reporting; audience segmentation, audience development

- Working knowledge of cloud-based data systems and real-time data processing a significant plus.

- Skilled at defining and prioritizing product opportunities, building feedback loops, and creating product metrics.
 
- Experience with state-of-the-art product process.

- Strong leadership and communication skills

- Ability to work collaboratively with others and navigate complex decision making

- Ability to interact with customers at a variety of levels and across function

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 
countries and billions of customers served each year.  As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonald’s but to build a better McDonald’s.
 
We are a people business just as much as we are a restaurant business.  We strive to be the most inclusive brand on the planet by building diverse teams who create delicious, feel good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big on a daily basis and preparing for a career that can have impact around the world.

We are dedicated to using our scale for good: good for people, our industry and the planet.  From bold 
recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners.

Our new, state-of-the art headquarters is located in the booming West Loop area in the heart of downtown Chicago. It is set up to be a global hub that fosters innovation: take a class at Hamburger University, sample future menu items in our Test Kitchen, and utilize the latest technology to stay in touch with your team around the globe.  With monthly organized events, massive outdoor spaces, an 8000 square foot gym, and an onsite McDonald's serving international favorites, our office helps us connect with each other like never before.  Needless to say, you’ll be lovin’ it here…