Data Analyst
JELLYVISION NEEDS AN AMAZING DATA ANALYST
We here at Jellyvision are the proud parents of ALEX®, an interactive employee communications platform that happens to share some DNA (and a sense of humor) with the smash-hit trivia video game YOU DON’T KNOW JACK, created by Jellyvision's founder. ALEX makes navigating tricky decisions—like choosing and using employee benefits or improving your financial wellness—easier, faster, and more helpful, not to mention entertaining. The success of the ALEX platform has exceeded our wildest dreams, (except for the part right before we woke up where our mom was riding a giraffe), which is why we need talented folks like you to help us help ALEX take over the world…er…continue to grow and succeed.
THAT’S LOVELY, BUT WHAT’S THE JOB?
Jellyvision is at a really exciting place in its history as a company – growing like crazy and with serious goals for future growth and market expansion. Our Sales and Account Management teams have grown by over 20% in the last year. With rapid growth comes some awkward growing pains. In order to keep sprinting forward, we’ve assembled a team of superheroes across sales, marketing, and operations to join the newly created super group: Revenue Operations. This team works cross functionality across marketing, business development, sales, partnerships, and account management to keep our revenue engine running like a finely tuned machine. This team will own our customer life cycle from end to end: from the first time we talk to them through renewal.
The Revenue Operations (or RevOps) team is looking for a Data Analyst (or our go-to data guru). They will be responsible for data querying, manipulation, segmentation, and analytics across all RevOps technologies like Salesforce, Marketo, Outreach.io, Google Analytics, and more.
More specifically, this role will develop analyses and populate dashboards and reports that feed the rest of the Rev Ops team, Sales, Marketing, and Account Management, and Senior Leaders. The Data Analyst will help us understand how tests, processes, and campaigns are performing, while also helping to innovate new ways of understanding and analyzing our data sets. This includes helping create, test, and monitor our Lead, Contact, and Account scores, inbound and outbound marketing sequences, overall marketing campaign performance, and return on investment.
You will report to the Sr Manager, Platforms & Automation.
More specifically, the RevOps Data Analyst will be responsible for:
- Reporting & Analytics: Assist in the development and execution of real-time, weekly and monthly reporting for leadership and the executive team. This includes the socialization of company KPIs and performance, creating new dashboards, and ensuring data accuracy.
- Cross-functional Collaboration: This role will also work closely with key stakeholders in finance, marketing, sales, and account management to make sure they have the data they need and they feel informed and empowered by data and analytics.
- Insights & Learnings: By monitoring new and existing processes, this role will be critical in delivering a range of business insights including appointment set rates, sales close rates, upsell percentages, and churn rates. This role will be charged with helping to determine the “So What?” behind our data.
- Multivariate Testing and Segmentation: You’ll help slice and dice our data to help us figure out what is working, what can improve, and what’s the best flow for messaging and content.
- Marketing Attribution Model: This role will own our Marketing Attribution Model, working closely with key stakeholders in marketing and, helping us understand marketing performance for net new leads, opportunities, and the campaigns that help us close deals.
- Google Analytics and Web Traffic Monitoring: Owning the basic analytics of our website, including traffic and conversion metrics.
SO WHAT KIND OF FOLKS ARE WE LOOKING FOR?
While we’re big believers that the right “DNA” and curiosity-driven grit are what makes for a successful hire, but we’ll also take an early shine to candidates with the following background, skills, and experience:
- Cloud-based Business Intelligence Software and Excel Expert. You might even have a Tableau or Excel tattoo. Python, SQL, and R scripts are your best friends and you know advanced functions like COUNTIFS, SUMIFS, Pivot tables, etc.
- You love to love data: For you, running analyses is a hobby. You dream about uncovering the next big “aha” finding.
- You sweat the details: You are hyper-detail oriented, understand the nuances of the data set, and can articulate the details behind the math.
- Excellent verbal and written communication skills– the ability to talk and write with confidence, charisma, and competence for a wide variety of audiences.
- Proficiency in Google Analytics, Salesforce, Marketing Automation Platforms, and/or SQL databases is a plus
- Approximately 3-5 years of data analytics experience.
ANYTHING ELSE? We share a commitment to excellence and a desire to work in a comfortable, friendly atmosphere, so we only hire nice, bright, funny people who are willing to work hard. Our credo is a simple one: be helpful. And we think we can be most helpful if our workforce is as diverse in thought, perspective, and culture as the people who use our products. We are looking to add amazing folks to our team who will bring diversity across many lines, including race, ethnicity, religion, sexual orientation, age, marital status, disability, gender identity, sex, and country of origin.
ARE THERE ANY PERKS? Yes, we love perks.
- Competitive pay, 401(k) with matching and benefits. We pay 100% of the cost of premiums for medical, dental, vision, disability and life insurance for our employees (as long as you qualify for our tobacco-free discount; if you’re a tobacco user, your medical premiums will be higher than $0). We also cover a really nice chunk of the cost of premiums for spouse/dependent medical, dental and vision insurance.
- Casual dress and a flexible schedule. Come in a sweatshirt, jeans, whatever, like everyone else here.
- Creative work environment. We are lucky to work in a place that is full of intelligent, talented and innovative folks. Although most hours the place is deathly quiet (we're a focused bunch), this is punctuated with hilarious outbursts and general merriment, which makes a nice way to spend the day.
- Free food. Every week, we stock our kitchen with free healthy snack foods, and we have a catered lunch every other week to give people a reason to hang out and eat together.
- Easy transportation and lots of love for folks who bike to work. We’re really close to the North/Clybourn red line stop and the Halsted (#8) bus (right by the Apple Store and Mega Whole Foods too), and we have a transit FSA that allows you to dedicate pre-tax dollars to public transportation expenses. A number of our employees like to bike to work, so we also have bike storage, showers and lockers in the office. And for those without their own bike in the city, we offer free divvy memberships – complete with Jellyvision bike helmets you can borrow from the office.
- Did we mention our yoga class? We bring a pro instructor right to the office. Fully subsidized by Jellyvision and fully optional, btw.
- Oh! And we have a massage chair. Not just any massage chair, my friend. It’s the HumanTouch HT 5320 WholeBody™ Massage Chair. Feeling a little stiff? Sit down. Relax. Feel better? Good. Okay, back to work.
AND HOW DO I APPLY?
We look forward to hearing about you and what you do. Make sure your application includes:
- A cover letter that highlights three reasons you think you’d be great for the gig, focusing on how your past experience has prepared you for this kind of position. Writing is key to all we do, and we weigh cover letters heavily. We love a cover letter that really shows us your personality (check out our company bios to see the wide range of personalities we’ve already got in house), but don’t stress if you’re not a comedian. You don’t have to be funny. Just be yourself. We’re mostly interested in learning who you are, what you love to do, and why you’d love to do it here with us.
- Your resume
You will receive an auto-reply confirming that we've received your application.
Please know that every single application we receive is read by a real live human being. However that kind of thoughtful review takes time, so it may take us a little while to get back to you (but we will, we promise). In the meantime, NO FOLLOW UP PHONE CALLS OR EMAILS, PLEASE. It’s not that we don’t love hearing from you. It’s just that time spent responding to follow ups could be spent…well…reading your application. Please rest assured that if you received a confirmation from Recruiting Robot, we’ve got your application, and will get back to you really soon. We knew you’d understand.
If you still have pressing questions in the meantime, please feel free to check out our handy-dandy FAQ page!
Thanks for your interest in Jellyvision!