Data Analyst

| Hybrid
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The Opportunity:

As a Data Analyst, you will work closely with end business users to determine data needs of the business area and discuss the meaning of the data coming from the transactional systems and 3rd party systems. You'll also identify additional data needs which aren't met and work with the development teams or 3rd parties to acquire the needed data.

You must be willing to take a deep dive in the data and understand the meaning, understand idiosyncrasies and communicate at both a technical and business level. You'll partner with a Data Modeler to create data structures which are useful for multiple internal stakeholders. It's important you get consensus to the approach, document the meaning, and serve as a coach to others who use the data.

Responsibilities:

  • Develop a deep understanding of existing data in at least one system, including how the data is produced and used by the application. This will involve examining the data by writing SQL, talking to developers, examining the data for anomalies and patterns, and confirming popular opinion
  • Have knowledge of creating a data abstraction layer which is different than the transaction system or the incoming system
  • Document and map the existing data structures to the new data structures so Business Intelligence (BI) developers can use it for high level ETL (Exact, Transform, Load) work.
  • Work with various business groups to understand their short and long-term business needs and create a plan to deliver the data using the existing system or requesting new data be produced
  • Drive the governance process of ensuring all stakeholders are congruent on the meaning of the data and it's well documented
  • Build the BI layer of abstraction, providing the meaning created for BI reporting; ensure BI access is considered when providing access to data and reporting
  • Build BI reports when needed and train others in the ability to build BI reports, teaching them the concepts and complexities
  • Ability to explain technical concepts to a business audience including verbally, in writing, and by creating visual diagrams
  • Keeping up a data dictionary of the definitions of tables, columns and possible values

To be successful, you'll need:

  • To understand relational databases, tables, columns, and data types
  • To be fluent in SQL
  • Demonstrated proficiency in setting up reports in a BI tool like PowerBI, Looker, Tableau, or similar
  • To be curious and skeptical by examining the data to ensure it makes sense and adheres to popular opinion
  • To see the perspective of many business stakeholders and understand dimensional modeling
  • Excellent communication skills to work well with a wide range of stakeholders
  • Ability to facilitate meetings with multiple stakeholders with the ability to drive consensus

What We Offer:

Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events every year. Experiences Matter- which is why we continue to grow year over year. Working at Vivid Seats puts you front and center at the opportunity to scale our best in class platform that allow our fans to sit closer and experience more.

At Vivid Seats, you will have the opportunity to work with the flexibility and speed of a startup; while operating at massive, profitable scale. We keep our teams lean, allowing each and every employee direct accountability to creating a positive ticket buying experience. We are relentless and move quickly to release new features and content to our applications. Good ideas are heard and implemented, and hard work rewarded. Being a part of our team means having the ability to drive impact and own the innovation that connects our tens of millions of unique monthly users to the memorable experiences that only live events create.

We are passionate about creating memorable experiences for our fans… and the best in class experience for our employees. Vivid Seats offers competitive compensation levels, individual and team-based bonus opportunities, generous benefits package and Flex PTO policy plus a variety of workplace perks. The most exciting one: We offer our employees $100 worth of credits each month to spend on Vivid Seats tickets along with promotional discounts. At the heart of it, we are all fans of great live events. We want to help you get there more often.
Location:
111 N Canal St #800
Chicago, IL 60606
#LI-TA1

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • DockerFrameworks
    • JSFFrameworks
    • KafkaFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • OAuthFrameworks
    • React NativeFrameworks
    • SpringFrameworks
    • TerraformFrameworks
    • Vue.jsFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • New RelicServices
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • BrazeCRM
    • BrazeEmail
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

Location

Located in the landmark Marshall Fields building, Vivid Seats brand new HQ incorporates modern design, collaborative spaces, and the excitement of live events to create an innovative workplace. We are centrally located near public transportation hubs, shops, restaurants and entertainment venues.

An Insider's view of Vivid Seats

How does your team reward individual success?

We are encouraged to take ownership of our work and continue supporting technologies we work on, well into production and beyond. Having coworkers who care so genuinely about not only my individual success, but also the company's success, makes working for Vivid Seats extremely rewarding.

Lana M.

Quality Engineering Manager

What are Vivid Seats Perks + Benefits

Vivid Seats Benefits Overview

We make it easier for you to give it your all. While you are transforming the live event industry, we will take care of you and people who matter to you.
We've got you cover with a variety of Health, Dental and Vision packages to help fit your needs; 100% Employer Paid Life Insurance, AD&D and EAP; STD and LTD.
One of the most competitive 401 (k) programs on the market.
Continuing education opportunities and rewarding performance incentives
PTO, Maternity and Paternity policies that afford you the flexibility to take planned time off as needed.
In-office happy hours, holiday and summer events, company-sponsored sports leagues, catered lunches.
Stocked kitchen with healthy snacks!

Culture
Volunteer in local community
Committed to partner with organizations and causes that are important to our employees and our communities.
Partners with nonprofits
Corporate Social Responsibility is important to us - we have a team dedicated to leading these efforts both in a local and national scope.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Employees trained on best practices supporting data-driven decisions - starting with recruiting and hiring.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
All employees are offered equity as part of our total rewards package.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

We offer credits and discounts on tickets to attend your favorite events along with great health insurance plans with healthy employer subsidies (like monthly care packages for our remote employees!) and pre-tax commuter benefits. All employees are encouraged to use no questions asks mental health days and a floating holiday. When in the office we host catered lunches and regular happy hours to recognize birthdays and celebrate successes. Our corporate office provides a fully paid in-building gym membership for morning yoga or lunchtime run. Employees are also able to work a hybrid schedule, providing the balance life requires, when we need it.

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