Data Scientist

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ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 145,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use its 850+ integrations including Microsoft, Shopify, Square, Facebook, and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in Marketing Automation, CRM, and E-Commerce Personalization on G2.com and is the Top Rated Email Marketing Software on TrustRadius. Pricing starts at just $9/month. Start a free trial at ActiveCampaign.com.


As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. If this matches your goals and interests, we hope you consider joining our team!


As one of the fastest-growing SaaS companies, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently, and join us in our mission to grow our customer base from 145,000 today to millions.


We are currently seeking a Data Scientist of any level, who will contribute to our overall success by developing, managing, and improving our predictive models, products, and analytics solutions. Past projects have included predicting deal closure, best email send schedules, predictively suggesting best email and marketing automations and much more.

What your day could consist of:

  • Interviewing stakeholders and brainstorming appropriate (accuracy & effort) data science solutions
  • Collating existing and new hypothesized data sets for Proof of Concepts
  • Statistically exploring data with underlying business processes in mind
  • Prototyping data science/machine learning models, then polishing later
  • Creating solid metrics to measure impact of your projects
  • Working with data engineers to productionalize data science pipelines
  • Ongoing support of live models (change in process, abnormalities, outliers etc.)
  • Presenting data as a story
  • Promoting data science products company wide

What is needed:

  • 2+ years of professional experience delivering sound analytical insight with statistics and machine learning (business or science)
  • Ability to explore and prototype independently in Python
  • Willingness to learn on the job and become a subject matter expert
  • Excellent predictive modeling skills
  • Excellent communication and business analysis skills
  • We improve business processes, understanding them fully (including underlying data) is the key
  • A desire to be part of a team where hierarchy is not encouraged, everyone's input matters, your work has a high impact, and everyone is working together
  • Desire to build the right data science products at the right time on the Gartner curve vs. the "coolest" products
  • Information sponge
  • You live data and relationships
  • Research scientific papers/business solutions from cross-functional fields
  • Re-use as much as possible

ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include our comprehensive health and wellness benefits (including no premiums for employees on our HSA plan, tele-health and tele-mental health, and access to the Calm app for mediation), open paid time off, generous 401(k) matching with no vesting, a generous stipend to outfit your remote office, and a focus on career growth including access to personal and professional coaching. We take a proactive approach to diversity and inclusion and offer parental leave, career pathing, and support employees’ ongoing learning and development through Udemy and access to life coaches via Modern Health. We also offer cool swag.


ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.


Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members. 


Our core values: 

Start with trust

Make the customer a hero

Cultivate inclusion & diversity

Iterate everything, always

Create WOW

Pursue growth with gratitude


Visit here to learn about perks and benefits at ActiveCampaign and see our values in action.

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Location

Located in the heart of the Loop overlooking State Street, with views of the lake and Millennium Park with easy access to the Metra & CTA stations.

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