dscout
Do impactful research on any timeline with dscout.
Chicago, IL

Data Scientist

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about dscout

We are dscout. At our core, we are People Nerds. We empower our customers to meet the people who matter to them in the moments that matter most. Many of the world’s most influential tech companies use dscout to deliver better products and services, alongside customer-obsessed companies and agencies like Lyft, Nike, IDEO, and REI.

Product and UX experience professionals use our platform to build, field, and analyze user research via our web-based platform while scouts (research participants) share in-context moments from our native mobile apps on iOS and Android. For example, in the past 30 days we’ve conducted close to 500 research missions, had over 40,000 entries submitted by our scouts, and conducted over 500 real-time video user interviews.
 

our platform

Our platform is built on cutting edge technology with React.js frontend and Elixir backend tied together by GraphQL APIs with a small part done in Ruby/Rails and REST APIs. We make heavy use of PostgreSQL and Redis for our storage needs and we host our platform on Heroku. Another core part of our offering are two mobile apps - iOS and Android - that are written in Swift and Java respectively. We also employ WebRTC, Twilio, and Websockets for live video streaming and our Data Science team uses Python for NLP, video / audio processing, and data mining.

Eight years and 30K commits later, we've maintained a tidy code base that is well documented and battle tested by hundreds of thousands of users.
 

you are

We are looking for a Data Scientist to join the Data Science team within dscout’s Engineering Organization. As a member of the Data Science team, you will partly support the larger organization to make data-informed decisions and partly sit on the Labs team within Engineering (the Labs team is the R&D arm of Engineering responsible for product feature prototyping and integrations with external tools). You will work on a range of problems including text and video analysis, audience building, user evaluation, emotion/sentiment modeling, and customer and panel growth. You will be putting your critical thinking skills to use by developing end-to-end solutions to some of these problems using machine learning, statistics, and experimentation.

At dscout, we have a large set of video, audio, and text data from our scouts (what we call research participants). In these data points, scouts share their feelings and opinions on a variety of topics. You’ll get to use your data science skills to explore human behavior in-context. Being an early member of our data science team, you’ll be able to make an impact on our data science roadmap and will provide data expertise across the organization. If you are excited about helping make sense of human behavior and experience, we would love to talk with you!
 

the job

what you will do

  • Lots of exploratory analysis on structured and unstructured data.
  • Build, test, and re-train models for user evaluation and segmentation.
  • Work with product managers to design and execute tests, to learn where our products can incorporate machine learning to help researchers get the most value out of their time on our platform.
  • Write code to put your models into production.
  • Support various internal teams as they tackle their own data projects - advise and coach others as they think about how to use data in their daily work.
  • Think creatively about additional projects that can impact the business and collaborate with product, engineering, and leadership team in order to craft a data science and experimentations roadmap.

what you need to have

  • Strong and demonstrated problem-solving abilities.
  • Solid background in statistics.
  • Strong programming skills preferably in Python, Ruby, or Elixir.
  • Strong data munging abilities with SQL or Pandas.
  • Experience building machine learning models and bonus for deploying them into production.
  • Experience in one or more of the following specialities: Natural Language Processing, User Segmentation, Computer Vision, Video/Audio Processing, Analysis Tooling, Data Mining.
  • Advanced degree in a quantitative field (Masters or PhD) or equivalent work experience.
     

what we provide

Here at dscout, we are a team of passionate research, sales, technical, marketing, design, success, and operations professionals. We are driven by the power of research—how in-context insights from real people can build products and services that are more people-centric. We value learning, sharing, and building. We deeply value being a diverse and inclusive team and company, and we are looking for team members who align with that belief. We are proud of what dscout is today and we would love the opportunity to build our future with you.

In addition to joining a smart and passionate team that provides a great learning opportunity, you will get:

  • A strong compensation package with bonus structure. Your success is tied to company success. We are all in this together.
  • An incredible set of core benefits as well as a 401k with match, solid PTO policy, and generous company holidays. We are committed to helping build your future.
  • Exposure to the inner workings of a growing company. And open, transparent communication within our team. You will know what is happening and why it matters.
  • An education stipend. Keep learning and sharpening your skills.
  • A beautiful newly built Chicago Loop workspace, with lots of nearby places to eat, drink, and play. And of course close to all major commute lines.
  • Plenty of snacks, drinks, and caffeine to keep you powered throughout the day, and a weekly happy hour to relax with the team.
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What are dscout Perks + Benefits

Culture
Volunteer in local community
Our “dscout gives back” program is an opportunity to volunteer in our community. Previously, we’ve worked with organizations like the Chicago Parks Foundation, Cara Collective, and the GCFD.
Partners with nonprofits
dscout will match up to $200/year on contributions you make to registered 501(c)(3) non-profit organizations.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee-led culture committees
In-person revenue kickoff
Employee awards
Flexible work schedule
dscout offers flexibility to accommodate for different schedules and responsibilities, including flexibility for parental care, appointments, etc.
Remote work program
dscout is a remote-first company with a work from almost anywhere policy. Team members have the flexibility to decide your best way of working no matter where you live, across (most of) the country.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
dscout’s FSA helps employees cover out of pocket medical expenses with pretax contributions up to $2,850 annually.
Disability insurance
dscout’s benefits program offers short-term disability options up to 13 weeks providing partial salary, and long-term disability options up to 24 months.
Dental insurance
dscout’s prides itself in offering employees the best insurance at the lowest cost. Our medical, dental, and vision programs cover a significant majority of premium costs.
Vision insurance
dscout’s prides itself in offering employees the best insurance at the lowest cost. Our medical, dental, and vision programs cover a significant majority of premium costs.
Health insurance
dscout’s prides itself in offering employees the best insurance at the lowest cost via BCBS. Our medical, dental, and vision programs cover a significant majority of premium costs.
Life insurance
Pet insurance
dscout offers pet insurance via Figo, through which employees receive a 5% discount and reimbursement for pets unexpected medical costs.
Wellness programs
Mental health benefits
dscout it is proud to offer support through our Employee Assistance Program through BCBS, and through the “Headspace for Work” app, which offers crisis help and mindfulness tools.
Transgender health care benefits
Financial & Retirement
401(K)
dscout provides 401(k) pre-tax and post tax (Roth) retirement savings plans, offering a broad selection of investment options.
401(K) matching
dscout’s retirement plan matches 100% of your contributions up to 4%.
Company equity
All dscout employees are eligible to become equity holders, as a part of your total compensation package.
Performance bonus
dscout offers company-based performance bonuses to employees every year, as a part of your total compensation packages.
Charitable contribution matching
As a dscout employee, you are entitled to up to a $200 match each year on contributions you make to registered 501(c)(3) non-profit organizations.
Child Care & Parental Leave Benefits
Generous parental leave
dscout offers up to 12 weeks of fully paid paid parental leave for new parents, regardless of the path to parenthood. This includes FSA dependent-care with pretax contributions up to $5,000 annually.
Family medical leave
All paid time off under dscout’s Parental Leave policy, short-term disability, and state benefits will run concurrently with the FMLA, as applicable.
Adoption Assistance
dscout offers up to 12 weeks of fully paid paid parental leave for new parents, regardless of the path to parenthood.
Restricted work hours
While we have employees working across multiple different states and timezones, our headquarters are based in Chicago. This means our core working hours are loosely based on central time.
Company sponsored family events
The dscout team works to offer company sponsored events for families, including a recent play date for all parents, with a guest appearance from a family magician.
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
We believe in promoting work/life balance and do not want to restrict your time off. We have implemented a flexible PTO policy and encourage dscouters take off at least 4 weeks during the year
Paid volunteer time
Our “dscout gives back” program is an opportunity to volunteer in our community. Previously, we’ve worked with organizations like the Chicago Parks Foundation, Cara Collective, and the GCFD.
Paid holidays
Paid sick days
Our flexible PTO policy includes sick days, so our teammates are able to take this time off when needed.
Office Perks
Commuter benefits
dscout offers pre-tax commuter benefits for all employees for transit and parking.
Company-sponsored outings
dscout provides quarterly team outings as well as annual company-wide holiday parties and in-person meetup events.
Free snacks and drinks
dscout has a fully stocked kitchen for those wanting to use the office space. This includes a variety of snack options, coffee and tea, and of course unlimited LaCroix.
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
dscout has sponsored a variety of sports leagues year-round, including kickball, softball, broomball, etc.
Home-office stipend for remote employees
dscout offers an annual stipend of $200 for home office supplies, to make your remote office environments as comfortable as possible.
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
dscout offers up to $2,000 (based on your role) per calendar year to use for work-related professional development purposes.
Continuing education available during work hours
Our teams have created a series of learning committees that focus on topics like sustainability, work well being, working parent perspectives, etc. as an opportunity to further curiosity.
Online course subscriptions available
Customized development tracks

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