Director of Analytics

| Chicago
Reverb, the global marketplace for musicians, is seeking a Director of Analytics to lead our analytics practice across the organization.
This person will collaborate with stakeholders across all teams to ensure that our internal BI and product analytics needs are being met, help define and inform our glossary of analytics terms, and ensure a consistent view of key metrics across the organization.
  • Manage our team of analysts, the front line of BI and analytics in the organization. Collaborate with the team to prioritize work, delegate projects, and ensure consistency across analyses. 
  • Be an advocate for empowering other departments with insightful, decision making information.
  • A mastery of Data Analytics and an understanding of how it informs decision making in our marketing, operations, and product.
  • Ability to glean insights from data using exploratory and causal analysis, well-designed experiments, and descriptive reporting.
  • Seek proactive opportunities to provide analysis for leaders within the organization.
  • Shape efforts around ongoing education to enhance data literacy in the organization.
  • Drive the necessary processes and training to democratize data across the organization.
  • Understand the business metrics at the highest level and be able to tie them back to user actions and operational efficiency metrics.
  • 5+ years in analytics leadership in a medium to large sized organization.
  • A strong quantitative background obtained through a degree in a related field (e.g. Statistics, Economics, Applied Mathematics) or through professional experience.
  • Experience writing complex SQL queries. Direct ETL experience a plus.
  • Top notch communication skills, a proven ability to communicate clearly with technical and non-technical audiences.
  • Experience managing web analytics duties in a B2C eCommerce setting.
  • Proven experience analyzing Multi-Channel Attribution, Paid Search Audience Targeting and ROI Impact, Campaign Profitability, CAC.

What you’ll get:
  • Competitive salary and stock options in a high growth company.
  • No-bureaucracy environment where ownership and initiative is valued.
  • Health insurance and a healthy work environment-- no 80 hour weeks.
  • 401k with 4% match.
  • Flexible vacation and sick days.
  • A MacBookAir, monitor, keyboard, mouse of your choice and stand-up desk.
  • Discounts on music gear.
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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLanguages


Open, loft-style workspace conveniently located near the Paulina Brown Line.

What are Reverb Perks + Benefits

Reverb Benefits Overview

Not many people can say that they keep a bass guitar next to their desk for an impromptu jam session or that they’ve sung along as their CTO belted out Rage Against the Machine at their annual holiday party, but that’s just a day in the life of a Reverb team member. The team stays motivated through weekly all-company meetings, where several team members give TED-style talks on everything from Taekwondo to improv comedy. Another motivator? The fact that all employees have ownership in the company via stock option plans.

Every two weeks, employees learn from music gear experts from inside and outside of the organization through sessions ranging from “How to Set up Your Amp Without Blowing it Up” to “DJ Basics 101” and each month, several employees are recognized via the “Reverb Badass” prize drawing. Of course, there’s always tons of music, whether at our desks, seeping through the doors of our video room, or at a monthly happy hour — and it’s not uncommon to see a rock star roaming the halls.

Other perks we love? Monthly free lunches, daily healthy snacks, unlimited vacation, and birthday cake. Reverb’s flexible hours and vacation policy also make it an ideal workplace, particularly for musicians who might need to leave early for a gig or take off a few weeks for a European tour. Above all else, employees love working at Reverb because the company is making an impact: Reverb is making the world a more musical place by making it easy to buy and sell music gear.

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

Competitive salary and stock options in a high-growth company. Flexible vacation and sick days. No-bureaucracy environment where ownership and initiative are valued. Discounts on music gear. 100% coverage on health insurance and a healthy work environment.

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