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Chicago, IL

Director, Data Science at GoHealth (Chicago, IL)

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GoHealth is looking for a Director, Data Science to join as leader of the Statistical Modeling function, reporting to the Vice President, Advanced Analytics. You will guide the work of a team of Data Scientists and Data Analysts, will apply rigorous statistical approaches to important problems, and work with a team to develop the outstanding solutions that promote GoHealth’s unparalleled growth. We are looking for candidates who can manage and empower teams, have demonstrated expertise in statistical modeling and data science, and the ability to turn that expertise into substantial financial impact.

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application.


  • Manage a team of Data Scientists and Data Analysts to work on Advanced Analytics projects in customer lifetime value, A/B testing and other areas.
  • Work with Customer Analytics and Revenue Operations to build predictive models, achieve accurate revenue forecasts, and support proper financial controls and revenue recognition.
  • Oversee the analysis of customer lifetime value and the identification of drivers of attrition and churn. Bring continuing analysis to lead to improvements in customer retention.
  • Establish requirements for data and software engineering teams to build systems to productionalize important models and data flows.
  • Demonstrate the ability to stay current and improve at the leading edge in academic research in statistical modeling, data science and analytics. Introduce technology and process changes across the organization.
  • Mentor, empower and develop Data Scientists and Data Analysts on the team.

Skills & Experience:

  • 7+ years of experience using statistical modeling and data science to solve problems.
  • 3+ years of hands-on experience managing a team of Data Scientists and Data Analysts.
  • BS or BA degree in quantitative discipline such as Mathematics, Statistics, Operations Research, Computer Science, Economics or Engineering.
  • Mastery of statistics including regression, estimation, hypothesis testing and Bayesian methods.
  • Mastery of optimization techniques including linear optimization, nonlinear optimization, network optimization and dynamic optimization
  • Proficient in use of Python for manipulating data and drawing insights from data sets; Experience with Python packages numpy, scipy, pandas and scikit-learn.
  • Familiarity with probabilistic modeling including Poisson processes and renewal processes.
  • Experience taking insights and turning them into applicable steps that can promote value.
  • Convey complex concepts to colleagues with varying degrees of analytical understanding.

Benefits & Perks:

  • Open vacation policy because work life balance is important
  • 401k program with company match
  • Employee Stock Purchase Program
  • Medical, dental, vision, and life insurance benefits
  • Paid maternity and paternity leave
  • Professional growth opportunities
  • Generous employee referral bonuses
  • Employee Resource Groups
  • Work from Home Stipend
  • GoHealth is an Equal Opportunity Employer

Due to the unprecedented situation of COVID-19, GoHealth has decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing, onboarding and each role day-to-day. Please consider that our roles will not be remote long-term and will return to an office setting once we're safe to do so following the guidance of local health authorities’ and the CDC.


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What are GoHealth Perks + Benefits

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Unconscious bias training is completed by all employees and key leaders.
Diversity manifesto
Diversity employee resource groups
At GoHealth you will find a very interactive Women@GoHealth, WomeninSales, Black Lives Matter ERGs to name a few. We continue to empower employees to create employee resource groups within
Hiring practices that promote diversity
From our gender neutralized job descriptions that encourage women and underrepresented groups to apply,to our interview practices, GoHealth strives to promote diversity when hiring.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
GoHealth provides all employees access to our Employee Assistance Program (EAP) which provides well being and financial assistance. Our open PTO policy is also available for mental health days.
Financial & Retirement
401(K) matching
Employee stock purchase plan
We have recently become public and will allow employees to purchase stock during certain times.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
We provide 6 weeks of paid recovery time for new mom's and two weeks of bonding time to all new parents.
Family medical leave
Company sponsored family events
Pre-COVID 19, GoHealth sponsored children's day by celebrating GoHealth families.
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Our employees are encouraged to use our open PTO policy towards volunteering.
Paid holidays
Paid sick days
Employees can use our open PTO policy towards sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Pet friendly
Recreational clubs
We have runners groups, volleyball groups and other
Fitness stipend
Home-office stipend for remote employees
All GoHealth employees receive a work from home stipend to improve their WFH environment.
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Access to LinkedIn Learning has been provided to all employees as part of their professional and personal growth.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In addition to virtual company wide sponsored Health & Wellness Initiatives, employee referral bonuses, open vacation policy, we offer a work from home stipend to all new employees. We know that this pandemic has been difficult and working from home is a change. Every new employee receives access to a Work From Hope stipend to purchase items that will make your work from home experience much more comfortable.

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