Director of Survey Research

| Chicago | Remote
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What we do

At Civis, we take a science-first approach to solving problems. With a blend of proprietary technology and statistical advisory services, we help public and private sector organizations find, understand and connect with the people they care about, so they can stop guessing and start using mathematical proof to guide decisions. We know others use “data science” and “analytics” as buzzwords, but at Civis we don’t stand for fluff, and we will always deliver scalable products and technologies — not PowerPoints — to drive your business forward. Learn more about Civis at www.civisanalytics.com.

Our mission

Our mission is to bring objective, data-driven truth to organizational decision-making – all the way from the boardroom to the world’s largest social causes.

What we are looking for

We are seeking a Director of Survey Research to be embedded with Delivery teams and collaborate cross-functionally with product and R&D. This is a hands-on role: you will manage a team of research analysts to advance, scale, and standardize our survey collection pipelines, evaluate and create new methods to improve these capabilities, and embed these pipelines into Civis survey software products. 

You will play a pivotal role in developing these new methods to power our products and services to answer the toughest social good questions of our time. You will be expected to help develop Civis’s public voice and content insights based on our array of U.S. and international research. 

This role will support our survey operations within political campaigns, Federal agencies, state and local governments, global nonprofits and some of the most well-known brands in the world. 

Responsibilities
  • Build and manage a repeatable, methodologically advanced survey data generation pipeline to collect >200K weighted respondent interviews per month across hundreds of individual surveys and creative tests. Apply knowledge of programming/coding language (i.e., SQL, Python, RStudio) to automate these processes and procedures. Work with our product and engineering team to embed these pipelines into Civis products. 
  • Contribute to business development efforts to expand the footprint among all Civis business sectors - advocacy, nonprofit, government and commercial. 
  • Partner with Civis’s internal social science experts to design new sampling, weighting and testing methods and solutions to problems where established theories and techniques have not been identified or where established procedures are not yet available. This individual and their team will serve as an important product feedback engine to improve our self-serve survey products.
  • Support Civis’s marketing team with ongoing, structured data collection for thought leadership on key social issues and business topics for our four key business sectors. Additionally, this person and their team will have the opportunity to produce original research with this data. 
  • Maintain knowledge of state-of-the-art innovations in survey science and data science from both academic and industry sources, and identify opportunities for implementation.
  • Train and guide non-survey science professionals through training and mentoring.

Minimum Qualifications

  • PhD or MA/MS in Statistics, Sociology, Survey Methodology or Mathematics with an academic background in Political Science.
  • Minimum of 10 years of applicable work experience in a significant management role, management of line of business, or management of a research group.
  • Strong network connections within the polling/market research industry.
  • Experience working with advocacy groups and nonprofit organizations; working with political campaigns is a plus.
  • Strong record of managing multidisciplinary teams, including software engineers, product development, research/polling consultants and business development.
  • Experience overseeing multiple projects with competing resource demands and timelines.
  • A track record of helping teams win new contracts.
  • Strong verbal and written communication skills.
Preferred Qualifications
  • Established academic and media presence in the past 5 years.
  • Firm grasp of data security, privacy regulations (domestic and global) and knowledge of cloud based infrastructure (AWS, GCP, Azure) and how they can be leveraged as research data repositories.
  • Firm understanding of statistical software and programming applications (e.g., SAS, Stata, R, Python) and visualization technologies/libraries (Tableau, D3, GoogleCharts).
  • Direct working experience with political campaigns, advocacy groups or consulting groups.
  • Selected candidate must be willing to travel for client meetings; frequent travel to DC and Chicago is required.

Who we are

At Civis, we have opportunities for applicants who are newcomers, seasoned professionals, and anywhere in between. Our teams are energized by complex challenges and value diversity of thought. Opportunities to stand out and inspire happen daily and we trust and encourage you to act on your ideas – no matter how big they are. We offer you the tools and community you need to do your best work. Each of us is committed to holding ourselves accountable for results, challenging the status quo and finding new ways to grow our company and each other.

Why join our team?

  • The opportunity to be part of a growing tech startup focused on solving interesting and meaningful problems, invested in internal promotion, and committed to fostering a diverse, equal and inclusive workplace. 
  • Competitive benefits, including unlimited PTO, 401K match with immediate vesting, health, dental, and vision benefits, fully paid parental leave, breastfeeding support including breastmilk shipping services for traveling moms, commuter benefits, wellness initiatives including weekly group meditations, monthly on-site massage therapy, and pet insurance.

  • To support employees in our now fully remote work environment, we also have expanded our virtual journal and book clubs, Donut Pals (organized virtual coffee meet-ups), Lightning Talks (5-minute presentations on anything you’d like), Lunch-and-Learns, and HR Open Discussions (bi-weekly meet-up where we discuss ideas and topics of the day in a casual format). We are also able to support and accommodate flexible work from home schedules to help employees juggle responsibilities at home.

Civis Analytics embraces the individuality of our employees and we celebrate each other's differences. Our products, services, and culture benefit from and thrive on the unique perspectives brought by each person in our community. We're proud to be an equal opportunity workplace, and we are committed to equal employment opportunity regardless of race, age, sex, color, ancestry, religion, national origin, sexual orientation, gender identity, citizenship, marital status, disability, or Veteran status. If you have a disability or special need that requires accommodation, please contact [email protected]

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.

EEO IS THE LAW

EEO Supplement

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Technology we use

  • Engineering
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ReactLibraries

Location

As one of the popular hubs for tech startups, Chicago is the perfect backdrop for Civis's growing team.

An Insider's view of Civis Analytics

What's something quirky about your company?

One of my favorite parts about Civis is the culture of learning—talking about academic papers is encouraged as well as sharing weird facts about things people are interested in. I also love the people at Civis because they genuinely care about each other and also serving the wider world.

Evelyn

Software Engineer

What are Civis Analytics Perks + Benefits

Civis Analytics Benefits Overview

- The opportunity to be part of a growing tech startup focused on solving interesting and meaningful problems, invested in internal promotion, and committed to fostering a diverse, equal and inclusive workplace. 
- Competitive benefits, including unlimited PTO, 401K match with immediate vesting, health, dental, and vision benefits, paid parental leave, breastfeeding support including breastmilk shipping services for traveling moms, flexible work from home policy, commuter benefits, wellness initiatives including weekly group meditations, monthly on-site massage therapy, and pet insurance.
- Modern office, conveniently located in the Loop. Close to public transportation, great restaurants and beautiful city views.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Diversity, Equity, and Inclusion; Civis-for-Good; Reading Groups/Journal Clubs
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of annual salary up to $6000 monthly maximum payout.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is equal to 50000 times an employee's annual salary.
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Acme Co. provides employees with a 401(k) matching plan managed by [provider]. We match 1% of contributions up to 100% of an employee's annual gross pay.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Acme Co. also provides 8 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive 4 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Civis believes that if you are sick you should stay home. We have a flexible sick policy with no stated limits.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and learns
Cross functional training encouraged
Promote from within
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