Reverb
We're on a mission to make the world more musical.
Chicago, IL

Engineering Manager, Data at Reverb

| Chicago
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Reverb is a leading online marketplace for buying and selling new, used, and vintage musical instruments. Since launching in 2013, Reverb has grown into a vibrant community of buyers and sellers all over the world. By focusing on inspiring content, price transparency, musician-focused eCommerce tools, a music-savvy customer service team, and more, Reverb has created an online destination where the global music community can connect over the perfect piece of music gear.

We are looking for passionate people managers to coach our next generation of leaders for our Product Engineering organization at large. We care deeply about fostering an environment that promotes learning and development, and you’ll play an instrumental role in implementing different tactics, strategies, and practices to grow our engineers as professionals and provide them with the right challenges to keep them engaged and motivated. As a company that values feedback, we are looking for people who excel at both giving and receiving feedback in a way that encourages dialogue and inspires teams to succeed.

To complement your people skills, you’re also confident in your knowledge and understanding of the software development lifecycle. We believe in a team-oriented approach that encourages managers to be actively involved in the engineering process: effectively leading technical discussions, facilitating technical decision-making and translating business problems into plans that we can act on and deliver results.

Within our Data Engineering practice, we are looking for an Engineering Manager who can grow and scale our Data Engineering systems. You will work closely with our analytics team to enable data access powering our product, marketing and finance objectives. You will mentor and lead Data Engineers to develop and deploy data pipelines, while growing an organization to solve complex business problems. We are looking for a leader to continue to evolve our data architecture built on Airflow and Redshift. Our data volume is doubling every year and this role will be responsible for evolving the architecture to meet business needs.

Responsibilities:
  • Evolve the capacity of the team by taking an active role in attracting, mentoring, supporting and retaining a team of top-notch engineers
  • Manage the performance and career growth of team members.
  • Drive technical and strategic vision of the team and help translate day-to-day issues into coherent and robust systems
  • Work closely with analytics to plan and prioritize the data roadmap and manage the workstream and assigned tasks of the team by setting clear expectations and providing constructive feedback.
  • Ensure that Reverb standard engineering practices are followed and help define practices where there may be a gap.
  • Champion communication and trust between teams, peers, product and across the organization.
  • Foster a culture centered around delivery with a focus on quality.
Requirements:
  • Familiarity with ETL scheduling technologies such as Airflow and experience building production grade data pipelines.
  • Great people leader with a history of building a strong engineering team via hiring, developing, and motivating talent.
  • Enthusiastic about Reverb and the products we are building with the ability to instill that excitement in others.
  • Ability to breakdown ambiguous problems and communicate effectively to both technical and non-technical stakeholders.
  • Proven track record of motivating teams towards delivering business results in a fast-paced, metrics-driven, agile environment.
What you'll get 
To complement our competitive compensation and equity plans, we offer: 
  • No-bureaucracy environment where ownership and initiative are valued.
  • Health insurance and a healthy work environment.
  • 401k with company match.
  • Paid parental leave.
  • Flexible vacation and sick days.
  • Volunteer Time Off hours.
  • Pre-tax commuter benefits.
  • Bi-monthly lunches.
This is a local position in Chicago, please no remote workers or recruiters.

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Where we are

Open workspace located in the heart of the charming Roscoe Village neighborhood, conveniently located near the Paulina Brown Line.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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What are Reverb Perks + Benefits

Reverb Benefits Overview

Beyond free lunches and ping pong tables, we love working at Reverb because we’re making an impact. We’re working to make the world more musical—both through our platform and by giving a portion of our proceeds to youth music education programs across the globe through Reverb Gives.

Culture
Volunteer in local community
Reverb Serves gives employees the opportunity to volunteer with local organizations, such as Notes for Notes—a nonprofit that runs a recording studio inside the local Boys & Girls Club.
Partners with Nonprofits
Through Reverb Gives, a portion of every purchase made on Reverb helps youth music education programs get the musical instruments they need to make music.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Reverb pays 100% of monthly premiums for you & eligible dependents. Your spouse or domestic partner, children/stepchildren (up to 26), & disabled children in your guardianship of any age are covered.
Vision Benefits
Reverb pays 100% of monthly premiums for you & eligible dependents. Your spouse or domestic partner, children/stepchildren (up to 26), & disabled children in your guardianship of any age are covered.
Health Insurance Benefits
Reverb pays 100% of monthly premiums for you & eligible dependents. Your spouse or domestic partner, children/stepchildren (up to 26), & disabled children in your guardianship of any age are covered.
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Reverb sponsors the [email protected] benefit, a family care service that can help you find caregivers for your whole family, including your child, parents/grandparents and/or pet.
Generous Parental Leave
We provide 12 weeks for the birth or adoption of a child.
Flexible Work Schedule
Remote Work Program
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Reverb offers a flexible PTO policy with no set minimum or maximum.
Paid Volunteer Time
Employees receive 40 hours per year (10 hours/quarter) of paid volunteer time.
Sabbatical
Eligible employees get 4 weeks of paid sabbatical for every 5 years of service..
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Reverb provides Commuter Transit & Parking benefits through Wageworks. This program allows you to set aside pre-tax dollars for eligible commuting expenses.
Company Outings
Reverb’s holiday party is hosted at a local music venue, where dozens of bands comprised of various employees take the stage to perform everything from the Beastie Boys and Britney Spears to The Who
Stocked Kitchen
Reverb has a number of snack bars, coffee stations, and espresso makers throughout the office. There's also a fridge in the kitchen that gets stocked with La Croix (and Cold Brew in the summer months)
Some Meals Provided
Employees enjoy lunch from local restaurants via Fooda at least twice per month.
Happy Hours
Perform with your co-workers, learn how to play, or be your teammates’ biggest fan at monthly music-filled happy hours.
Parking
Employees can enjoy free street parking near the office. We also work with the local alderman to provide employees with parking passes during the Cubs baseball season to make parking a breeze!
Recreational Clubs
Reverb has sponsored office sports leagues in the past including: Bowling, Softball, Kickball and more!
Fitness Subsidies
Gympass offers benefit-eligible employees (and up to 5 family members) unlimited access to thousands of fitness venues, featuring over 800 different activities at up to an 80% discount.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Grow professionally and personally through REV Talks, our regular workshops featuring topics ranging from meditation and healthy eating to “DJing 101.”
Promote from within
Mentorship program
Reverb Amplified is our cross-department mentorship program that allows you to get or give career advice, leadership coaching, and more.
Online course subscriptions available

Reverb Careers in Chicago
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Marketing
Product
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Marketing Data Analyst

Reverb
Chicago
1 hour ago
+53
As a Marketing Data Analyst, you’ll work closely with our in-house marketing and growth teams as a trusted adviser to analyze the performance of marketing channels and campaigns. Our ideal candidate is driven by understanding customer behavior and is passionate about contributing to the development of marketing strategies, which are informed by data and focused on outcomes. In this role, you’ll surface insights to improve customer acquisition and retention for both sides of Reverb’s marketplace. You’ll create testing frameworks and reporting partnering with the MarTech and Data Engineering teams. You will collaborate with the wider Analytics team on user segmentation, advanced analysis, and attribution.

Senior Product Manager, Martech

Reverb
Chicago
1 hour ago
+53
The Marketing Technology (or MarTech) team works closely with our marketing team to design and build technology that accelerates growth and increases user engagement. We focus on all areas of the customer lifecycle, from acquisition to retention. This involves a wide array of focus areas, including performance marketing, SEO, email and push, content and curation, and personalization. We are looking for a Senior Product Manager to join us to help drive strategy and delivery.

Analytics Manager

Reverb
Chicago
1 hour ago
+53
As Reverb’s Product Analytics Manager, you’ll work closely with our Product team as a strategic partner to measure the impact of new product features, identify trends, prioritize opportunities, and foster a culture of data-driven decision making. The ideal candidate is deeply curious about Reverb’s business, customers, and improving the product experience by using data. In this role, you’ll mentor, manage, and grow a small team of Data Analysts and Data Scientists that align with product initiatives. A typical day will involve everything from exploratory analysis of user behavior across segments to presenting the insights from an A/B experiment analysis that inform future experiments and setting the priorities for analytics projects across a number of product squads. You’ll collaborate with other members of the Analytics team, User Research, and Data Engineering.

Product Marketing Specialist

Reverb
Chicago
1 hour ago
+53
As the Product Marketing Specialist for our Buyer Experience and Mobile Apps teams, you’ll partner with stakeholders across Marketing, Product, and Analytics to drive users to engage with the product features most relevant to their needs and most associated with increasing their LTV. Product marketing at a two-sided marketplace presents the unique challenge of simultaneously optimizing B2B and B2C experiences. This role focuses on the B2C side of our web and mobile web products as well as our buyer-focused iOS and Android apps. 

Back End Engineer - Transactions

Reverb
Chicago
1 hour ago
+53
The transactions team builds the Reverb payment platform in Rails and scales it to millions of users and a growing engineering team. We focus primarily on back end development, with the understanding and desire to work with front end technologies as needed. Team members take a pragmatic approach to product development through understanding and making well-reasoned technical decisions and tradeoffs. We participate in pairing sessions and code reviews, and research things independently. We elevate our fellow team members and other developers through continuous mentorship. At Reverb, we're more than engineers; we're product owners who want to interact with internal stakeholders, break down large problems, and follow up on the performance of our features to know how they impact the business directly.

Senior Backend Engineer - App Experience

Reverb
Chicago
5 hours ago
+53
As a backend engineer on the AppX team, you’d be responsible for collaborating with PMs, designers, and mobile native devs to define and deliver the backbone of features and systems. We tackle problems a variety of ways depending on the user problem and impact. Solutions could range from developing new services/systems to be consumed by the apps and the web via GraphQL to a webpage embedded in the native apps.