You’re an empathetic, design-minded consultant who thrives in strategic business conversations. You get to the heart of the human problems behind every business, operational, or technical solution. You zoom out and zoom in as you reframe challenges your clients face, exposing new opportunities in the process. Where clients see monumental challenges, you relish the opportunity to show them exactly how they might win.

You’re insights-driven, exposing patterns and connecting dots that would otherwise remain disparate. You recognize assumptions. You model and envision futures for others to see; you form the narratives that help people see themselves in those futures. Although you may not be a pure quant, you have a strong sense of exactly how the experience driven lens you apply to complicated business problems can be enriched with data.

In fast-moving, cross-disciplinary teams, you are a balanced voice of direction and initiative who can orchestrate the right talent where it is most effective and appropriate. Yet, even as you provide others direction, you ultimately like to roll up your sleeves and get things done. You don’t create documents and prototypes for the sake of producing them (though you’re certainly adept in those skills); instead, you focus on efforts that move conversation forward.

Above all, you are a digital and mobile native who lives at the leading edge of emerging technological change, undeterred by ambiguity and hungry to create certainty and value for your clients.

If this sounds like you, we’d love to meet.

Why is this role important for Nerdery’s work?

The Strategy Practice at Nerdery - where this role resides - dwells at the constantly shifting overlap of business value creation, experience centricity, and emergent technology. With the breakneck pace of digital innovation, our clients face new and distinct challenges on a daily basis and they are constantly looking to generate new value through technology. However, without the lens of an experience strategist, digital business efforts risk losing out on a critical part of business design - and it’s a gap that can cause complex and expensive enterprise projects to miss the mark.

As a key member of the Experience Strategy domain, this role is responsible for serving as a persuasive and inspiring thought leader bringing teams and clients together to tackle business challenges. This position requires a unique mix of critical thinking, creative problem-solving, teaching, scoping, and activating.  Each project is unique and this leader is a resourceful unicorn who can tap on his/her unique experiences to create innovative and practical solutions, often from scratch.

Why Nerdery?

Nerdery is a digital business consultancy entering one of the most exciting phases of growth in its 15-year history. We start with identifying business value and digital strategy and how that relates to the human experience of our clients customers, but then - within the same organization - we move all the way through design and engineering, enabled by a top class delivery organization. That means we can not only co-create the innovative ideas companies need in order to win in this new economy - but we can actually build them right in-house without any discontinuity whatsoever.

Once here, you will:

Collaborate with clients to understand their business challenges and opportunities and to help identify and prioritize their near and long term goals.

Design organizational structures and strategic assets to help companies support new offers and drive innovation.

Partner with various designers to create new and evolve existing digital services or products in ways that foster strategic business growth.

Use discovery-driven planning and financial modeling to explore the business model possibilities behind design concepts and to shape and influence their design.

Design business models that enhance and extend consumer experiences.

Translate business data and concepts into actionable insights for the Nerdery team (and community).

Relevant experience and mindset:

A masters in business is a plus, with a minimum of 5 years of industry experience.

Successful candidates will combine rigorous business acumen across many of the following areas, along with world-class depth in one or two: Product Development, Product Management, Start-ups, Marketing (Product or Brand), Organizational Process, Operations, Finance, Technology and Experience.

Operational experience in or a deep understanding of taking offerings to market and scaling, whether as an entrepreneur or intrapreneur.

Familiarity with project management tools and Agile Development.

Demonstrated fluency with the human-centered design process and an ability to work in multidisciplinary design teams.

Experience in a client-service or consultative role which might include management consulting, creative services, design, finance or operations.

Outstanding verbal and written communication skills.