Enova
Chicago, IL
Hybrid

Fraud Operations Analyst

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Hard working people need access to fast, trust-worthy credit and Enova uses advanced technology and analytics to provide that to them. With a focus on non-prime customers and small businesses, we’ve served over 5 millions customers through our six businesses in the US and abroad. We’re born and raised in Chicago and we pride ourselves on hiring smart, driven people who like solving challenging business problems. Our philosophy is simple, “Life’s short. Work some place awesome.”

Many of us consider our people to be Enova’s best perk. We have 1,500+ employees and your teammates are as passionate about their work as you are. Your manager and team will encourage you to think outside the box and will celebrate your wins with you along the way. We’re big on career growth and make sure you have the tools you need to succeed. On top of that, we also offer competitive salaries, health care benefits, a 401k matching plan, summer hours, tuition reimbursement and a sabbatical program. Our Chicago headquarters even offers over 100 different kinds of snacks, a game room, onsite massages/barbers/nail technicians, and a variety of different social events.

What you'll be doing:

To be a successful Fraud Operations Analyst at Enova, one must have an innate desire to dig deeper, and a willingness to go above and beyond in an effort to protect our products from falling victim to various fraud attempts. On a typical day, your co-workers will find you executing complex, in-depth investigations on suspicious applications as well as using technology-based tools to improve current fraud monitoring and detection systems utilizing SQL and Excel. Managers and key executives will need to depend on your skills and knowledge to ensure the health of the business is being maintained from the fraud risk perspective. Cross-functional projects are highly encouraged and vital to the Fraud Operation Analyst role, as well as assisting in improving our underwriting and verification processes. Innovation is the key in being able to successfully combat fraudsters, so we are seeking a candidate with an imaginative mind who can shed new light on intuitive ways to fight fraud.

Your core priorities will be to:

  • To monitor, and investigate any suspicious applications and loans for one or more of our products
  • Work cross-functionally with other departments to improve procedures, and/or provide advice from a fraud risk perspective
  • Work independently while supporting teams in other locations around the globe
  • Maintain reports specific to your designated product, and know when to escalate any potential issues that arise, as well as which teams needs to be notified

What you should have:

  • Bachelor's degree or equivalent experience, preferred
  • Proven track records of developing complex SQL queries
  • Working knowledge of MS Office applications
  • Highly self-motivated, and willingness to build networks/relationships with other departments
  • Naturally inquisitive, and desire to gain business insight, information and understanding
  • Willingness to do what it takes to respond to urgent projects, reports, or issues
  • Excellent written and oral communication skills to succinctly and accurately communicate issues and recommendations
  • Ability to derive actionable insights from large, complex data sets and take initiative

About Fraud Operations:

The Fraud Operations team is one of Enova's last lines of defense when it comes to preventing online fraud. They review potentially fraudulent applications and use a keen eye to determine whether or not identification and documentation is legitimate. Through a strong partnership with the Fraud Analytics team, the Fraud Operations team's observations are able to impact changes and updates to our fraud prevention models.

Our goal at Enova is to recruit, hire, develop and maintain a diverse workforce. It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law.

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What are Enova Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Pair programming
Open office floor plan
Flexible work schedule
Enova employees are able to leave at 2pm on Fridays between Memorial Day and Labor Day!
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
- B.L.A.C.K @ Enova - HOLA @ Enova - Pride @ Enova - South Asians @ Enova - Women @ Enova - Parents @ Enova
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Enova's team fitness initiatives include Sponsored race teams.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
We provide free breakfast on Monday.
Company-sponsored happy hours
Company-wide happy hours are hosted once per month and team's host happy hours at their discretion..
Onsite office parking
We offer employees discounted on-site garage parking.
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Both company-wide and department-specific events.
Promote from within
Mentorship program
Continuing education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Sabbatical program • Recognition programs • Commuting reimbursement • Monthly social events • Discounted gym memberships • Pet insurance

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