Household Goods Relocation Specialist

| Chicago

UrbanBound is looking for a smart, motivated and passionate team player to join our growing team as we revolutionize the relocation industry. We believe through innovative technology and superior support, we can turn a confusing and overwhelming process into a predictable experience that is tailored to meet every client’s needs.

Our fast-paced team builds software to help HR and mobility professionals manage and track relocation benefits while providing employees the support and guidance they need to relocate for their job. Our bold vision for the future of relocation technology challenges the status quo within the industry, and we’re gaining significant traction as a result. Organizations ranging from the fastest growing companies in the world to the Fortune 500 view UrbanBound as a key component for their workforce attraction and retention strategy.  

What We Are Looking For

We’re hiring a Household Goods Relocation Specialist to lead a key component of our supplier partner network. This role is responsible for ensuring our supplier partner services are properly aligned with the needs of UrbanBound’s clients.

Example of responsibilities include:

  • Perform end-to-end supplier management including, but not limited to: sourcing, onboarding, ongoing analysis, contract management, continued training, and performance management for assigned household goods relocation suppliers.

  • Act as the main point of contact for escalated supply chain issues with supplier partners and the service delivery team.

  • Serve as the supplier partner network subject matter expert.

  • Craft responses to client RFPs or RFIs.

  • Assist with cost estimate or pricing requirements.

  • Participate in monthly/quarterly client reviews and new client implementations.

An ideal candidate will possess strong knowledge of household goods with the ability to contract, manage and support supplier relationships. Relevant industry experience and a bachelor’s degree is preferred. This role will work under the direction of our Chief Operating Officer and is available in our downtown Chicago office.

What We Can Provide

  • Collaborative Work Environment: You will make daily decisions that positively impact the business.  

  • Competitive Salary with Benefits: Our company benefits include a pre-tax commuter benefit, 401K, discounted membership to building’s gym, health, dental and vision coverage.

  • Open Vacation: Open vacation policy! Need to take a break? No problem. We want everybody to feel well-rested, energetic, and ready to seize the day. We believe in a true work/life balance because family and health come first!

  • A Central Location: Our office is located in the recently-renovated Franklin building in the central loop. It’s near several train, bus and Metra lines. With an Amazon Go, Starbucks, private bar, and several restaurant options in the building, you’ll have plenty of places to grab a bite or a beverage. The building routinely offers social events and activities including yoga, ice cream socials, trivia nights, and more.

  • Contemporary & Welcoming Office: Our office is equipped with several conference rooms for group meetings, plus a quiet corner for a little downtime as needed. Need an espresso or an after-hours drink? Our fridge is stocked!

  • Company-Wide Celebrations: Game night is a regular occurrence at UrbanBound as is wine night, book club, and sporting events.  From trolley rides to boat tours to Whirlyball outings… when we meet our goals, everyone celebrates!

We believe in an inclusive workplace that offers top performers from all backgrounds the opportunity to collaborate and grow their career.  Learn more about our history, our core values and why we’re “proud to be UB” on our careers page.

Read Full Job Description

Location

Our office is located in the loop’s historic Franklin building—with easy access to CTA trains, Metra, endless lunch spots & Amazon Go in the lobby!

An Insider's view of UrbanBound

What's something quirky about your company?

After three months of employment, you earn the coveted UrbanBound jacket. In order to receive this jacket, you must participate in the Jacket Ceremony. I can't say much about what this ceremony entails...it's top secret.

Drew

Lead Designer

What makes someone successful on your team?

In order to be successful here, you cannot be afraid to speak up. If you think something is broken, and you know how to fix it—say something! The team is eager to hear your ideas, and innovation is rewarded!

Abby

Marketing Manager

What are some social events your company does?

Game night is a regular occurrence at UrbanBound as is wine night, book club, scavenger hunts, and in-office happy hours (at the UrbanBar). From trolley rides to boat tours to whirlyball outings…when we meet our goals, everyone celebrates!

Mallory

Account Executive

What are UrbanBound Perks + Benefits

UrbanBound Benefits Overview

At UrbanBound we provide:

A collaborative work environment where you will make decisions daily that positively impact the business.
A competitive salary and benefits that include pre-tax commuter benefit, 401K, discounted membership to building’s gym, and competitive health, dental and vision coverage.

A true work-life balance where family and health come first. Need to take a break? No problem. We have an open vacation policy, as we want everybody to feel well rested, energetic, and ready to seize the day.

A contemporary, welcoming office located in the central loop’s newly-renovated Franklin building — one of the most recognized skyscrapers in Chicago. This address has easy access to CTA trains and Metra, and provides all the benefits of working downtown, such as an Amazon Go in the lobby, and several other restaurant options in the building.

Company-wide celebrations, in-office happy hours, game nights and so much more!

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
We always make sure to have a fully stocked beer fridge and full bar!
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
In-office happy hours at the UrbanBar are a regular occurrence!
Recreational Clubs
UrbanBound sponsors sports leagues year-round (like beach volleyball and bowling)!
Professional Development Benefits
Diversity Program
We’re committed to building an inclusive workplace with a cross-departmental team (that includes both of our founders) that defines and refines processes to support diversity and inclusion.

Additional Perks + Benefits

We recognize our outstanding employees with Quarterly Innovation Awards and Semi-Annual Core Values Awards.

We cultivate new ideas with company-wide Hack-a-Thons.

We're proud to be...UB!

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