Kin Insurance
We’re innovating in an industry largely untouched by tech, so we are always thinking big.
Chicago, IL

IT Analyst

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Kin Insurance is on a mission to change home insurance from what it could be to what it should be. We're proud to offer affordable insurance coverage in areas most impacted by climate change, like Florida, California and Louisiana, that pay more for insurance than anywhere else in America.

We are also proud to be recognized as Built In's 2021 Best Midsize Companies to Work For in Chicago and Forbes 2021 Best Startup Employers in America. We are growing super fast, and we need forward-thinking, inspired game-changers like you to help lead the way.

So, what's the role?

Kin's IT department is critical in supporting all aspects of our operations, and the IT Analyst will work closely with all departments, leaders, and individual contributors across the company. The IT Analst will support Kin's internal IT infrastructure, including but not limited to local networking, access, Google Workspace administration, onboarding, technical support, and vendor management. In a growing, fast-paced start-up, this individual will have the opportunity to collaborate with technical and non-technical teams on a wide range of projects, and will report directly to our Sr. IT Manager.

A day in the life could include: 

  • Administration of communication tools such as Google Workspace, Slack, Kustomer.com, Five9, Zoom and others by updating users, setting up groups, and monitoring access and security.
  • Assisting with workplace enablement, through maintenance of local internet, local networking, and the distribution and tracking of Kin-issued hardware and software.
  • Managing vendor relationships for hardware, software, and services.
  • Collaborating on onboarding and offboarding of full time employees and contractors
  • Owning tier 1 helpdesk requests and assisting on tier 2-3 tasks
  • Providing A/V support for large meetings and events

I've got the skills… but do I have the necessary ones?

  • 2+ years of experience in IT
  • 1+ years of experience help desk experience preferred
  • Experience with Google Workspace / G-Suite and Windows environments
  • Knowledgeable of IT best practices
  • Excellent communication skills

Bonus Points:

  • Scripting experience is not required, but would be nice to have 

Oh, and don't worry, we've got you covered! 

  • Medical, Dental and Vision Insurance (including 100% employer-paid plans)
  • Remote Work (due to Covid-19) and flexible work hours 
  • Flexible PTO policy 
  • Very generous equity options and 401K
  • Parental Leave
  • Continuing education and professional development 
  • Disability and Life Insurance 
  • Onsite gym membership - when we return to the office (Chicago office only) 
  • The excitement of joining a high-growth Insurtech company and seeing your work make an impact


About Kin:

In an industry that hasn't budged in more than 100 years, our technology transforms the user experience, cuts inefficiencies that waste billions of consumer dollars, and customizes coverage homeowners want. We believe insurance was always meant to be a digital product – we're making that a reality. 

Our approach to the industry makes us unique, and the people at Kin help us excel. We're a team of problem solvers, collaborators, builders, and dreamers who are passionate about creating positive change in the lives of our customers and in our industry. Kin is more than just our name – it's how we treat each other. That's one of the many reasons we've been recognized as a great place to work by Built In, Forbes, and Fast Company.

EEOC Statement

Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don't discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

 

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What are Kin Insurance Perks + Benefits

Kin Insurance Benefits Overview

Being in the insurance industry, we recognize the importance of comprehensive benefits for you and your family. That is why we provide a variety of options and coverage levels that alloy you to customize a plan that is right for you!

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Financial & Retirement
401(K) matching
Kin's 401(k) retirement plan features immediate vesting and up to a 4% company match based upon the employee's contributions.
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Snacks!
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
For our Chicago employees, we have an onsite gym
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Customized development tracks
Paid industry certifications

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