IT Business Analyst
We offer a flexible working policy that supports the health and well-being of our iManage employees. As an organization, we value collaborating and learning from our peers in person, while providing the necessary flexibility for our employees to have a meaningful work-life balance. Please reach out to learn more.
Being an IT Business Analyst at iManage means…
You will work within our global Information Technology team and be responsible for the installation, management, upgrades, and support of our enterprise applications. You will bring your experience to help us analyze project requirements and help to recommend process and system improvements. You will help to provide day to day support across our team, data maintenance, data analysis, project coordination, documentation, reporting and general system administration.
You will collaborative closely within our iManage team and have the support to help grow your career with us by tackling a variety of challenges in this position. You will also help us in implementing best project practices across the IT organization.
iM Responsible For…
- The functional support for applications used across IT and our organization
- Maintaining new application integrations and tools by leveraging APIs and use of programming skills
- Creating projects, developing and reviewing functional and technical specifications as well as other business systems documentation
- Communicating effectively and efficiently with multiple levels of our team on technical project topics
- Leading process discussions and providing feedback/recommendations for improvement
- Creating and updating documentation as needed for the end-users of our applications
- Building positive relationships across our global IT team and across our internal teams to understand their needs, problems, and helping to provide solutions to these issues
- Documenting all test cases and any application changes/upgrades to proper IT team members
- Participating in various project implementations, governance and change advisory committees as needed
iM Qualified Because I Have…
- Bachelor’s degree in Information Technology or related technical field
- 3+ years of experience in an IT position; experience in troubleshooting, analyzing logs, utilizing debugging tools, etc.
- Demonstrated ability to lead, support, maintain and administer enterprise applications
- Experience leading project engagements: an ability to comprehend business requirements, document project plans and business processes
- Excellent research and critical thinking skills; fully developed analytical skills
- An ability to work independently to complete time sensitive projects
- A team-oriented mindset; the ability to work and partner with employees, management, users, vendors, contractors, etc. and undertake duties and tasks as assigned without close supervision
Bonus Points If I Have...
- Experience with Microsoft M365 and Azure
- Business analysts (CBAP) certifications
- Project management expertise
iM Getting To…
- Be a part of a dynamic team environment that recognizes the hard work you put in with competitive base salary and performance related bonuses
- Collaborate across multiple teams in the organization and get to learn from one another in all aspects of your role
- Focus on meaningful work and be able to solve complex, real world issues utilizing the latest technologies and protocols
About iManage…
iManage combines artificial intelligence with content and email management to free, secure, and understand information. Over 3000 companies and 1 million users worldwide rely on our market-leading software to share and protect their most valuable data. Our work is not always easy but it is ambitious and rewarding.
So we’re looking for people who love a challenge. People who are happiest when they’re solving problems and collaborating with the industry’s best and brightest. In exchange, we’ll make sure the work you do here is worth doing. That’s the iManage way. It’s how we do things that might appear impossible. How we develop our employees’ strengths and unlock their potential. It’s how we find meaning in everything we do.
Whoever you are, whatever you do, however you work. Make it mean something at iManage.
Learn more at: www.imanage.com
Please see our privacy statement for more information on how we handle your personal data: https://imanage.com/privacy-policy/
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