Discover
We power a network that helps people achieve a brighter financial future.
Riverwoods, IL
Hybrid

Lead Data Strategy Analyst

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Discover. A brighter future.

With Discover, you’ll have the chance to make a difference at one of the world’s leading digital banking and payments companies. From Day 1, you’ll do meaningful work you’re passionate about, with the support and resources you need for success. We value what makes each employee unique and provide a collaborative, team-based culture that gives everyone an opportunity to shine. Be the reason millions of people find a brighter financial future, while building the future you want, here at Discover.

Job Description  

Job Summary:

Performs financial analysis/modeling at the customer level to provide credits to customers for customer related issues. Develops and communicates the results of forecasts to senior management to guide and inform them about the expected level of future remediations. Responsible for developing, implementing, and monitoring operational strategies. Maintains and enhances data sources and platforms to provide reliable operational reports. Provides reports and data extracts.

Major Responsibilities:

  • Utilizes various software applications including: spreadsheets, relationship databases, and statistical and graphical packages to assemble, manipulate and format data and reports. Builds non statistical financial models to assess the level of remediation for customer impacting incidents. Analyzes and communicates the results and key insights to senior management. 
  • Interprets data for the purpose of determining past financial performance and project financial probabilities/expected level of future remediation's to senior management. Analyzes complex financial and operations data. 
  • Aggregates the remediation results across customer impacting incidents that can be used to answer questions from senior management and to assess the reasonableness of key assumptions used in the forecasting model. Manages the development and implementation of analytical data warehouses. Documents report and analysis requirements.
  • Develops controls to validate the accuracy and reasonableness of data analyses including protections to ensure record retention integrity. Ensures adequate tests and controls are in place. Gathers business requirements for report and data file creation requests.
  • Provides reports, data, and information to operational units. Assesses performance results and supports decision-making.
  • Prepares communications to the business and management regarding initiatives, issues, and achievements. Provides progress reports to management.
  • Monitors strategy performance and advises management of trends and necessary actions. Supports testing of pricing strategies before implementation. Periodically produces pricing reports to share with management and business partners.
  • Translates business requirements into technical specifications. Conducts code reviews and recommends alternative programming tools to improve quality and timeliness of results.
  • Develop an understanding of the business supported and relationships with key business units to support understanding and analysis of customer data.

Qualifications:

Education (Minimum) - Bachelors - Economics, Social Sciences, Statistics, Mathematics, Finance

Education (Preferred) - Masters – Economics, Social Sciences, Business

Work Experience (Minimum) - 4+ years in data modeling, statistical software, gap analysis, programming, or related experience

Work Experience (Preferred) - Business analysis

Preferred Skills:

  • Experienced in the area of analytical programming and tools: SAS, SQL, Python, VBA, Shell Scripts, Tableau, etc.
  • Experience with Student Loan Systems (Atlas, Finacle, AOD, ServiceNow)
  • Understanding of Student Loan Products, Features, Benefits
  • Analyze and Interpret Customer Data
  • Proficient in Excel; Easily manipulate spreadsheets
  • Project Management
  • Excellent Communication Skills (Written / Verbal)
  • Problem Solving
  • Time Management
  • Organization
  • Ability to Multi-Task

#LI-LG1

What are you waiting for? Apply today!

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.

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What are Discover Perks + Benefits

Discover Benefits Overview

Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers. Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

Check out more of our amazing employee benefits at mydiscoverbenefits.com

Culture
Volunteer in local community
Discover’s business is built on helping people, and we invest in the community (Blessing Backpacks, Boys & Girls Clubs, Big Brothers/Sisters) to demonstrate our commitment to a brighter future.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
Disability insurance
Employees receive Short-Term Disability Insurance at no cost.
Dental insurance
Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
Vision insurance
Discover offers two vision plan options — Standard and Premier through VSP.
Health insurance
Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
Life insurance
As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
Pet insurance
Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
Wellness programs
Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
Mental health benefits
Financial & Retirement
401(K)
You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
401(K) matching
Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
Employee stock purchase plan
The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
Paid volunteer time
Paid holidays
Discover provides 7 paid holidays.
Paid sick days
Office Perks
Commuter benefits
When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
Company-sponsored outings
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Onsite gym
Discover has fitness centers and Weight Watchers® programs at all five major locations.
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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