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Logistics Analyst

| Chicago

Logistics Analyst

FTD Companies is searching for a Logistics Analyst for its growing group of brands. This position is a senior-level analyst position responsible for analyzing, forecasting and reporting shipping/delivery data as well as assisting with the development and optimization of logistics network planning models.

What you will contribute:

  • Analyze carrier and DC network shipping/delivery performance. Work with the carriers to identify service trends and implement changes to the distribution network as needed to improve on-time delivery performance and customer satisfaction.
  • Provide carrier service data analysis and subject matter expertise to FTD Customer Service and the Executive team to effectively address large scale network delays or disruptions during peak and non-peak events.
  • Analyze/model on-time service metrics of delivery carriers and logistics data.
  • Assist in determining service trends and improvement opportunities.
  • Assist in structuring delivery service test scenarios and evaluating test results.
  • Organize and manage large datasets related to distribution profiles, network planning, and carrier service coverage.
  • Identify/Report data trends and opportunities for improvement.
  • Assist with long-range logistic network planning, determining optimized distribution profiles and developing detailed operational plans for major events and peak season.
  • Assist with the development of quantitative models supporting various aspects of the logistics function.
  • Use problem-solving skills to resolve data discrepancies, understand trade-offs associated with complex data relationships, interpret analytical results and react to unexpected events.
  • Provide additional analyses and tasks as needed to help improve the accuracy, reliability, and efficiency of FTD Companies operations.

What we offer:

  • Enjoy all the benefits of working for a publicly traded company (stock purchase plan, flexible hours and a healthy vacation plan).
  • A relaxed work environment (shorts and sandals always welcome, onsite gym with classes).
  • The blending of cultures across multiple cities and 3 continents where you can be part of helping shape our future.
  • Career opportunities! Those that have a positive impact, with a positive approach, have a very bright future as we change, grow, expand and explore new and exciting experiences for our global customer base.
  • During the peak season this role requires overtime, during off-peak, we offer Summer hours

What we seek:

  • Highly analytical and quantitative and very comfortable building Excel models. The ideal candidate probably enjoys building Excel models "for fun."
  • Have a high degree of comfort dealing with ambiguity and time pressure, including the ability to quickly develop logical estimates.
  • Be comfortable applying real-world assumptions/estimates to detailed/accurate analyses.
  • Very detail oriented, with strong organizational skills and the ability to maintain and keep track of multiple information sources.
  • A rapid learner who's not afraid to dive right in their work to uncover opportunities, and improve the service line.
  • Self-motivated, and can find new ways to improve processes.
  • You can effectively communicate and have the interpersonal skills to work with all levels of business partners in SCO.
  • In-depth knowledge of MS Excel and MS Access. SQL and Cognos experience a plus.

Join our team and be part of an exciting transformation. At FTD you will have a broader impact on the overall growth of the business. Consider joining one of the few companies outside of Silicon Valley able to offer development of a high-traffic e-commerce platform receiving upwards of 40K customer purchases an hour.

Give FTD a look! This position will be based in Downers Grove, Illinois. We are an incredibly open and welcoming company - join our family!

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Technology we use

  • Engineering
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MemcachedDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases

Location

We also have an office in the heart of Downtown Chicago at 1. North Dearborn

An Insider's view of FTD

What does your typical day look like?

As Brand Manager, I am constantly working to ensure we are engaging with our consumers and living out our brand vision via all channels. My day is 100% collaborative, between meeting with channels managers, reviewing new campaign launches - building a brand takes teamwork. When you have an online business, your consumers are shopping with you 24/7,

Kristin Byrne

Brand Marketing Manager

What unique initiatives do you have that encourage innovation?

I have had the opportunity to build a platform from the ground up. Opportunities like these are few and far between in this day and age. FTD has been like a master class in leadership for me, and it has produced a fundamental mind shift for me on what leadership means.

Dimple Rao

VP of Product Management and UX Design

What's the biggest problem your team is solving?

On our FOL team, we are creating a feature complete platform migration for all of our florist sites. This is a rather large task in that most of our florist sites look like they were created in the .COM era of the internet. Our new platform will provide huge UX boons. In addition to self-improvement, it may also attract new florist partners

Michael Walsh

Software Engineer

What are FTD Perks + Benefits

FTD Benefits Overview

FTD is dedicated to you and your family. We work hard to provide a wide range of competitive and affordable health care benefits that reflect your changing needs. Our goal is to empower you with the resources and flexibility you need to live well, be well. The benefits you elect will start the first day of the month following the date of hire.
Our benefits offerings include medical, prescription, dental and vision coverage, a company contribution to a Health Savings Account (HSA), life, accident, and disability insurance, paid time off, and tuition reimbursement. We are committed to providing fair compensation to all of our employees, including performance-based compensation incentives for many of our positions. FTD, Inc. is a premier floral and gifting company. We offer very generous employee discounts on our FTD.com and Proflowers brands.

Culture
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
If you are eligible for benefits, you can enroll in an FSA regardless of whether or not you are enrolled in FTD’s medical plan.
Disability Insurance
FTD offers short and long term disability at no cost to you. The disability benefits will replace up to 67% of your weekly base income up to $2,500/week for STD and up to $10,000/month for LTD.
Dental Benefits
FTD offers two great dental plans through Aetna. A Dental HMO with co-pays where you choose your Primary Care Dentist and a Dental PPO which has benefits in and out of network.
Vision Benefits
FTD offers vision coverage through Eye Med which offers a broad network of nationwide providers to choose from to meet your vision needs. Retailers such as LensCrafters, Pearle Vision, , and JCP
Health Insurance Benefits
FTD offers three medical plans through Aetna to choose from including one EPO where you choose a Primary Care Physician and two PPO High Deductible Health Plans (HDHP)
Life Insurance
For employee coverage of 2x base salary up to $600,000. *Per IRS regulations, the cost FTD pays for coverage above a certain level is considered “imputed income,” and is included on your W-2.
Wellness Programs
We know how important wellness is to your overall success. The FTD Wellness program is here to help you identify and achieve your health and wellness goals.
Onsite Gym
Our One North Dearborn location offers an onsite state-of-the-art fitness center, cycle center and bike room.
Retirement & Stock Options Benefits
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Depending on the department and role, FTD offers some scheduling flexibility. We also offer summer hours so that our team members can enjoy extended weekends and fun in the sun with family and friends
Remote Work Program
Family Medical Leave
Care for yourself or a family member who is seriously ill, to care for a newborn or newly adopted child, or to attend to the affairs of a family member who is called to active duty in the military.
Vacation & Time Off Benefits
Generous PTO
FTD recognizes 9 paid holidays each calendar year and allows employees to take time off for vacation, personal responsibilities and sick time.
Paid Holidays
FTD recognizes 9 paid holidays each calendar year.
Paid Sick Days
Perks & Discounts
Casual Dress
FTD allows employees to wear casual workplace attire every day, not just Fridays!
Commuter Benefits
Take advantage of the pre-tax benefit, you may elect up to the IRS limit of $260/month for transit and $260/month for parking.
Free Daily Meals
During FTD’s peak season such as Valentine’s Day, Mother’s Day, and Christmas FTD often provides lunch to thank employees for their hard work (along with the occasional just because lunch).
Game Room
Our game room includes Ping Pong.
Some Meals Provided
We provide food during Peak Season.
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Up to $2,500 after one year of employment
Promote from within
Online course subscriptions available
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