Logistics Operations Analyst

| Chicago

Who We Are:

Launched in 2014, ShipBob is a tech-enabled fulfillment and logistics solution for growing e-commerce companies. Our goal is to alleviate the daily stress associated with picking, packaging and shipping products so business owners can focus on more important aspects of their brand. Through our software and operations arm, we are on a mission to help businesses be successful online.

We pride ourselves on our inclusive and richly diverse company culture. All voices are heard regardless of tenure or job title. We are looking for creative problem solvers with a strong work ethic and ability to persevere.

What You'll Do: 

  • Review, comment and follow-up on supply chain metrics.
  • Provide analysis for logistics, shipping, and operational projects.
  • Audit multiple departments and job functions and provide suggestions and feedback.
  • Monitor, create and publish reports and metrics across multiple departments.
  • Summarize analysis into clearly written memos and presentations to outline operational observations and improvements.
  • Prepare regular and ad hoc reports. Review reports for accuracy and completeness.
  • Work frequently with FC management to analyze damages, errors, returns, productivity and performance reports. Work with Operations to make improvements.
  • Work with cross-functional areas and interpret data for business processes, investigate root causes and provide appropriate recommendations based on analysis.

Who You Are: 

  • Bachelor's degree.
  • 1+ year analyst experience in a supply chain, supply network or logistics.
  • Proficient in Excel, Access and SQL.
  • Project management skills.
  • Ability to take analytical data and create clearly written summaries based on findings a must.
  • Excellent verbal and written communication skills.
  • Self starter who is brings a natural curiosity and willingness to help build an organization.
  • Well organized, detail oriented and the ability to multitask a must.
  • Available for occasional travel to Shipbob fulfillment center locations.
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • VuexLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Vue.jsFrameworks
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • RedisDatabases
    • CosmosDBDatabases
    • InfluxDBDatabases
    • Google AnalyticsAnalytics
    • pendoAnalytics
    • BalsamiqDesign
    • AsanaManagement
    • TrelloManagement
    • SalesforceCRM
    • salesloftCRM
    • gmailEmail

Location

120 North Racine, Chicago, IL 60607

An Insider's view of ShipBob

What’s the vibe like in the office?

It's a very welcoming and collaborative work environment. Going to work isn't a chore, it's exciting!

Shannon

Senior Business Development Representative

What projects are you most excited about?

I'm most excited about helping to create the road map for cool features that will help our customers drive more value for their business

Anosua

Product Manager

How does the company support your career growth?

ShipBob supports my career growth by allowing me to focus on my preferred verticals while giving me all the resources needed to bring in new business. I am given complete responsibility to spearhead new projects that will continue to support other teammates and grow our company.

Gladys

Senior Business Development Representative

How do your team's ideas influence the company's direction?

Our BDR team are the "Director's of First Impressions". We are the first point of contact with ShipBob. Being at the forefront of the customer experience, it is crucial that our vision shines through. The team is not only responsible for garnering interest, but shaping the relationship that will lead to a positive and fruitful partnership.

Michael

Business Development Manager

How has your career grown since starting at the company?

I’ve been given the opportunity to work on very interesting projects across different departments. I initially joined the Analytics team and just recently moved to Strategic Projects where I’m leading some of the initiatives we are working on. Shipbob is definitely a place where you can have an impact and be continually challenged!

Fernanda

Senior Manager, Strategic Projects

What are ShipBob Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Recreational Clubs
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