GoHealth
We're disrupting the health insurance industry with our digital platform.
Chicago, IL

Machine Learning Engineer

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Interested in cutting edge Machine Learning techniques in the areas of NLP, Time-Series Forecasting, and Survival Analysis? As a Senior Machine Learning Engineer at GoHealth, you will be responsible for working closely with business stakeholders to build end-to-end data science models across all aspects of our diverse business. This includes projects for call-center traffic projection, agent-behavior modeling, and customer retention decay curves. You will also contribute to the deployment, maintenance and continual improvement of our real-time production models, as well as the underlying AWS deployment pipeline.This role reports directly to our VP of Advance Analytics. 

Responsibilities:

  • Develop data and predictive models for solving business problems, and in improving GoHealth's software products and business processes
  • Evangelize software engineering best practices and proactively identify technical debt and other issues related to improving SLA
  • Seek out ways to automate and accelerate development of data-driven products, and then implementing them
  • Maintain and look to improve our Machine Learning Deployment Pipeline on AWS Sagemaker
  • Collaborate with business stakeholders, business operations, and product engineering teams in analyzing business problems, building and testing solutions and data models, and implementing the algorithms and results of the models
  • Work closely with Data Engineers in designing the schemas and data pipelines needed for downstream use by regression models and jobs
  • Author formal and informal reports that effectively communicate the models and the results to both technical and non-technical audiences
  • Confer with Data Science, Product, and Engineering stakeholders:
    • To define and implement new data-powered products, and predictive models
    • To deploy and maintain them in production as RESTful services and/or batch jobs

Skills and Experience:

  • Master's or PhD in Statistics, Mathematics, Computer Science, Economics, or related quantitative field.
  • 1+ years of experience demonstrating trajectory of professional growth in data science or machine learning
  • Skilled in the the following:
    • Machine learning, data science modeling - using scikit-learn, tensorflow, pytorch, and relevant technologies
    • Python - scikit-learn, pandas, numpy
    • Python unit testing framework - pytest, nosetest, or other testing frameworks
    • AWS ecosystem, and preferably with docker and/or Linux/Unix experience
    • Relational databases and SQL including MySQL, Postgres, SQL Server, Oracle, or equivalent
    • Web service architecture, e.g. REST, SOAP, etc.
    • Version control systems using Git, Bitbucket, SVN, or Team Foundation
    • Software engineering practices
  • Strong analytical and problem solving ability with strong attention to detail and accuracy.

Additional Information:

  • Open vacation policy
  • 401k program with company match
  • Medical, dental, vision, and life insurance benefits
  • Flexible spending accounts
  • Subsidized gym memberships
  • Commuter and transit benefits
  • Professional growth opportunities
  • Casual dress code
  • Generous employee referral bonuses
  • Happy hours, ping-pong tournaments, and more company-sponsored events
  • GoHealth is an Equal Opportunity Employer

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What are GoHealth Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Unconscious bias training is completed by all employees and key leaders.
Diversity manifesto
Diversity employee resource groups
At GoHealth you will find a very interactive Women@GoHealth, WomeninSales, Black Lives Matter ERGs to name a few. We continue to empower employees to create employee resource groups within
Hiring practices that promote diversity
From our gender neutralized job descriptions that encourage women and underrepresented groups to apply,to our interview practices, GoHealth strives to promote diversity when hiring.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
GoHealth provides all employees access to our Employee Assistance Program (EAP) which provides well being and financial assistance. Our open PTO policy is also available for mental health days.
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
We have recently become public and will allow employees to purchase stock during certain times.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
We provide 6 weeks of paid recovery time for new mom's and two weeks of bonding time to all new parents.
Family medical leave
Company sponsored family events
Pre-COVID 19, GoHealth sponsored children's day by celebrating GoHealth families.
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Our employees are encouraged to use our open PTO policy towards volunteering.
Paid holidays
Paid sick days
Employees can use our open PTO policy towards sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Pet friendly
Recreational clubs
We have runners groups, volleyball groups and other
Fitness stipend
Home-office stipend for remote employees
All GoHealth employees receive a work from home stipend to improve their WFH environment.
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Access to LinkedIn Learning has been provided to all employees as part of their professional and personal growth.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In addition to virtual company wide sponsored Health & Wellness Initiatives, employee referral bonuses, open vacation policy, we offer a work from home stipend to all new employees. We know that this pandemic has been difficult and working from home is a change. Every new employee receives access to a Work From Hope stipend to purchase items that will make your work from home experience much more comfortable.

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