Manager, Strategy and Operations
Company Description
At GoHealth, we provide innovative technology solutions for the future of health care. So far, we’ve helped millions of people access affordable health care. And now we’re looking toward the future: We want to revolutionize the health care industry. There's no doubt that health reform will continue to change our business. As millions more consumers enter the market looking for health care, we'll be here to help them find it.
Included in the Deloitte Technology Fast500, Crain’s Fast 50, Top 100 Digital Companies, and 101 Best Places to Work, GoHealth continues to attract the best in the business. With award-winning technology specialists, savvy project managers, customer-focused sales people, creative marketing professionals, and countless other vital team members, our business keeps growing because we’re all passionate about what we do.
At GoHealth, it's our employees who drive our success, which is why we understand the importance of corporate culture.
Job Description
Project Management
- Own end-to-end work streams, from strategic assessment through proposal creation, internal approval, negotiation, execution, and ongoing management
- Manage external vendors such as commission processors, TPAs, and benefit providers
- Serve as primary point of contact on cross-functional projects, including: Operations, Finance, Legal, Technology, and Consumer Marketing
- Coordinate new carrier vetting and delegate on boarding tasks
Operations / Process Improvement
- Document existing processes through diagrams and flow charts
- Decrease cycle time and/or remove costs from legacy processes
- Create net new processes to support business line extensions, new technology, experimental offerings, etc.
Strategy
- Continuously evaluate the market in the pursuit of untapped opportunities: Carriers, product lines, partners, sales strategies, and business models
- Draft and iterate short- and long-term strategy proposals for the business unit
- Create proposals to support new partner pursuits and carrier fundraising efforts
- Prioritize new carrier/product additions, balancing market demand and sales lift with processing requirements and operational bandwidth
- Craft executive and Board of Director materials
- Executive communication – present high level strategy projects to senior executives including CEO, President and CFO.
Financial Planning and Quantitative Analysis
- Quantify growth and cost saving opportunities through a variety of models
- Work with the Finance team to develop Annual Operating Plan
- Design dashboards that reflect financial and operational KPIs
- Determine the top- and bottom-line impact of proposed strategies
Qualifications
- 2-3 years work experience with a top-tier management consulting, venture capital, or private equity firm preferred
- Superior change management and leadership skills
- Ability to work with multiple cross-functional stakeholders at all levels to drive the required changes
- Excellent thought leadership skills
- Excellent communication skills, both oral and written, and interpersonal skills
Additional Information
- Open vacation policy
- 401k match program
- Medical, life, dental, and vision benefits
- Flexible spending accounts
- Subsidized gym memberships
- Commuter and transit benefits
- Professional growth opportunities
- Casual dress code
- Generous employee referral bonuses
- Happy hours, ping-pong tournaments, and more company-sponsored events
- GoHealth is an Equal Opportunity Employer