Market Operations Analyst

| Chicago

Job Description Summary

The market operations analyst is responsible for the collection, analysis and reporting of ASG market data. He or she will research technical solutions to business problems and apply knowledge to design and create the next generation of dashboards and report prototypes. The market operations analyst will work closely with internal and external clients to plan and build solutions quickly and iteratively and will be the owner of reporting across various company systems.

Job Duties

  • Develop, maintain and publish sales analyses, reports and scorecards
  • Conduct ad-hoc analyses to gain a detailed understanding of the data
  • Identify ways to improve data reliability, efficiency and quality
  • Use large data sets to address business issues and identify trends

Qualifications

  • Bachelor’s Degree in Business or equivalent job experience
  • 3 to 5 years of related, progressively responsible experience in business analysis and/or business intelligence
  • Working familiarity with Microsoft Office Suite, with expert skills in MS Excel including Array formulas, IF statements, Nested formulas and Power query.
  • Strong understanding of relational tables and basic data architecture 
  • Ability to troubleshoot errors, search for a resolution, and tailor someone else's solution to a specific use case
  • Previous experience with Salesforce CRM and familiarity with Einstein analytics.
  • Superior analytical skills supported by balance of intellectual curiosity and drive to delve further into evolving questions
  • Comfort working with a moderate degree of data ambiguity while efficiently providing impactful deliverables
  • Excellent critical thinking skills with sharp attention to detail and a willingness to learn
  • Engage stakeholders to guide solutions and work across various teams to resolve problems
  • Communicate and present complex analyses and ideas both orally and in writing
  • Strong analytical skills, to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and abstract up from low-level information to a more general understanding
  • Ability to work in a fast-paced, cross-functional environment
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Location

Two city blocks and twenty-five stories of innovation and culture. theMART is interwoven into the fabric of Chicago’s history as an innovator in tech

An Insider's view of CCC

How would you describe the company’s work-life balance?

I've been here 5 years, and I learn something new everyday. I have the opportunity to grow my skill set, the flexibility to spend time with my family, and the support to accomplish my professional goals.

Prasanthi

Senior Manager, Quality Assurance

How do you collaborate with other teams in the company?

Austin and Chicago are both driving innovation and expanding into new technology. Regardless of location, both offices embrace collaboration and a desire to be one team. When needed, employees make trips between offices or use video-conferencing technology to make our interactions feel personal and authentic

Shelly

Vice President of Telematics

How has your career grown since starting at the company?

When I started as an intern at CCC, I was trusted to work with extraordinary technology. Now, as a DevOps Manager, I get to work on those technologies and new ones with other pioneers - that type of innovation ignites my creativity.

Amin

Manager, DevOps

How do you empower your team to be more creative?

Our teams are technically adept and highly capable. Equally, if not more importantly, they have a passion and desire to learn. We're not satisfied just cranking out code, there is a strong desire to learn about our customers and be creative

John

Director, Product Development

How does the company support your career growth?

Employees get to learn about multiple products across our entire customer base. This allows employees to figure out what area aligns best with their strengths and interests, and where they are looking to grow.

Susanne

Manager, Operations

What are CCC Perks + Benefits

CCC Benefits Overview

Perks are fun, but they should also be highly functional. So we offer more than just free coffee and gym membership benefits (though we've got those, too). We offer comprehensive and well thought-out benefits for your health, happiness and bank account.

Culture
Friends outside of work
Daily stand up
Team owned deliverables
Group brainstorming sessions
Pair programming
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
CCC's Flexible Spending Accounts (FSA) help employees cover out-of-pocket expenses with pre-tax contributions for medical, dental, vision, prescription drug, and dependent care expenses.
Disability Insurance
CCC provides short-term and long-term disability insurance.
Dental Benefits
CCC provides two dental plans with Aetna, PPO and DMO.
Vision Benefits
CCC provides two vision plans with VSP.
Health Insurance Benefits
CCC offers four medical plans offered through BCBSIL (PPO, Health Savings Account [HSA], Health Care Account [HCA], and Kaiser Permanente HMO.
Life Insurance
Pet Insurance
Wellness Programs
CCC's wellness programs includes bio-metric screenings, financial wellness, and weight loss programs. All of these are provided free of charge.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
CCC offers ROTH and/or pre-tax contributions.
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
CCC allows employees to work remotely pending their team and manager's discretion.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
CCC Employees host their own Happy Hours once a month where the entire Chicago office is invited. We have monthly themes along with beverages, snacks, and sometimes games for everyone to enjoy
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
CCC offers tuition reimbursement to an accredited academic institution for all full-time employees up to $5,250 annually.
Lunch and learns
Promote from within
Continuing Education stipend
Online course subscriptions available

Additional Perks + Benefits

We know that investing in employee development is crucial. Employees have access to the CCC Learning Academy. The CCC Learning Academy was created as an internal platform for you as an employee. You come here to learn new skills such as time management, cooking, financing a home or career and business development. We empower our employees to learn within these four walls, but then go out and collaborate on these ideas with friends and family

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