Marketplace Analyst
Work directly with America's best employers to bring joy to millions of employees!
Chicago + Remote: We have a solid footprint in Chicago, but we also hire exceptionally talented people who reside elsewhere.
We love the friendships we've forged in our Chicago office. But let's be real; things have changed. We don't plan to all return 100% in-office, but our office and gym are open on an optional basis for all employees who feel comfortable, including happy hours and team events. However, because culture and relationships are important to us, all candidates should be open to being in-office with their teams at pre-arranged times throughout the year. The specifics vary by role, so please discuss your plans with the hiring team.
Hi, welcome to PerkSpot. We’re looking for a data-driven individual to join our growing team as a Marketplace Analyst for our Marketplace team.
At PerkSpot, we are proud to provide exceptional perks and deals to over 17 million users. As an analyst of our vast marketplace, you will synthesize complex data into key information and insights that will inform PerkSpot’s decision-making across product, member communications, and merchant partners. Using the user experience as your North Star, you’ll be responsible for advising leadership on key decisions that will set the tone and effectiveness of the PerkSpot platform.
About PerkSpot
PerkSpot is an employee benefits company that works with America’s top employers to offer exclusive discounts, rewards, and recognition to millions of employees. These exclusive perks and savings are a great recruitment and retention tool that allows employees to take advantage of unique opportunities and feel great about the company they work for. We help employees from over 1,000 companies like Spotify, Walgreens, McDonald's, and Lyft save on everything from gym memberships and movie tickets to electronics, new cars, and travel.
Profitable and growing, our company was founded in 2006 by good people with a great vision, and we’re carrying on the work they started. In 2018, our company was proud to announce an additional investment of $50 million dollars from Susquehanna Growth Equity. As we continue to grow, we’re excited about our leadership position in the industry, but we’re also committed to doing more - developing better products, reaching more employers, and getting more employees engaged with our platform. Our passion is to make every place a great place to work, starting with our own. We’re a big platform, but a small team. That means we’re going to trust you with more responsibility than you’d have anywhere else and invest in your success and growth more than any other employer.
Meet the Marketplace Team
The Marketplace Team is made of talented individuals with the success of the PerkSpot platform top of mind. Every member of this team is committed to understanding and meeting or exceeding PerkSpot’s active OKRs. As an analyst on this team, you’ll handle reporting and data analytics, taking complex marketplace data and turning it into actionable operations changes that will have an impact on the business. Through this role, you’ll allow PerkSpot’s library of data and feedback to actively improve our platform for the better.
Life as a Marketplace Analyst:
- Analyzing data and reporting on performance of all active communications for PerkSpot
- Running tests (A/B, cohort analyses, etc.) to inform the success of every piece of communication sent by PerkSpot
- Using complex data to advise on content decisions
- Measuring QoQ and YoY success, and using this to help map out short- and long-term company goals
- Oversees OKR reporting at the merchant level; recommending featured merchants, merchant partners, and other distinctions
- Working with other internal teams (operations, marketing communications, etc.) to advise on policy and processes
- Becoming the go-to individual for partner spotlight and prioritization decisions
- Keeping a pulse on the industry and using this information to inform insights
- Prioritizing PerkSpot’s value and success; constantly thinking of ways to improve the product
- Attending regular team and staff meetings to go over company goals, success benchmarks, and sales strategies
What we’re looking for:
- At least four years of experience in complex data analysis, using expansive databases and BI tools
- Bachelor’s degree in Data Analysis, Data Science, or related field
- Proficiency or experience with Domo and Salesforce preferred
- Background within loyalty/perks programs a plus; experience working with ecommerce data required
- Highly data-driven and meticulous thinker; proven experience turing data into actionable insights and next steps
- Ability to work both independently and in a team
- Excellent communication and project management skills
- Strong research skills; highly resourceful nature
- Organized and meticulous style of working
- Desire to learn and grow within a fast-paced, constantly changing work environment
- Proven understanding of PerkSpot’s values as a whole and a willingness to work hard to achieve company goals
Your First Few Months
Culture’s a big thing here at PerkSpot, so you’ll spend your first few days getting acclimated to your team and familiar with the way we do things here. From there, you’ll learn all about the tools we use - Domo, Sailthru, and our CRM, to name a few - and the PerkSpot product itself. You’ll use this info to create reports made for both the merchant and member sides, and turn our wealth of data into actionable company insights. Soon you’ll be the go-to resource for everything test and reporting related - from which merchants to prioritize to what content to A/B test. This is an amazing opportunity to learn and manage our two-sided marketplace to success.
The Perks of Working at PerkSpot
We’re a big platform, but still a small team. That means we’re going to trust you with more responsibility than elsewhere, and invest in you more. You’re going to grow – a lot.
We work out of our office in Chicago’s River North neighborhood. When we are in the office, we dress how we like, encourage flexible hours and an open time-off policy, stock a good beer selection, and we’re pretty obsessive about our coffee. Most of all, we welcome good people with lots of energy and enthusiasm.
PerkSpot offers the full suite of benefits you’d expect from a profitable, established company, including health and dental insurance, a generous parental leave policy, 401(k), pre-tax transit benefits, and fully-funded disability coverage. We have in-office bike storage, a private gym, and a shower on-site.
We hold weekly company get-togethers where we learn from what went wrong and celebrate what went right. Every week at PerkSpot, we aim a little higher and get a little bit better than the previous week.
Because we consider every member of our team to be a fundamental part of our success, we encourage everyone to be invested in our success, regardless of their position. We want every one of our employees to think like an owner: put in the effort to exceed expectations, solve problems before they come up, and always go the extra mile. It’s this drive to succeed that makes PerkSpot such an interactive and fulfilling place to work.
How to Apply
All applications will be kept strictly confidential. Please submit a resume AND cover letter (we know it is old school, but a cover letter is very important to us) telling us how you stack up to the qualifications, plus any other information you feel would be relevant to PerkSpot. Don’t be afraid to show your spark and personality!
All positions require a full background screening.
Offering a diverse, equitable, and inclusive culture is a priority at PerkSpot. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.