Vail Systems, Inc.
Chicago, IL
Remote

MongoDB Database Administrator

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MongoDB Database Administrator

Vail Systems is seeking a Database Administrator familiar with managing Mongo databases and code that interacts with them. As a MongoDB Database Administrator, you will be expected to resolve any inefficient queries that appear in the Mongo logs and initiate updates to the latest Mongo version. You would also be responsible for performing data transfers between Mongo and SQL databases. You may also spend some time managing Postgres databases. This is a team-oriented role where you will collaborate with other highly technical engineering staff to accomplish project tasks.

The ideal candidate will have a strong computer science background to successfully run ad hoc queries that follow a specific set of requirements as requested by software developers. The candidate will have knowledge of data structures, networking, algorithms, programming, parallelization, systems architecture, MongoDB aggregation pipeline, MongoDB replica set configuration, and document-based storage. Additionally, the candidate will be a problem-solver, communicative, and detail-oriented.

What you’ll do:

  • Solve all search query issues
  • Identify slow running queries by checking logs and initiate appropriate resolutions to improve performance
  • Archive telephony call data that is set out by predetermined parameters and schedules.
  • Search for queries that are marked by collection or index scans and compact collections
  • Perform MongoDB replica set health check proactively, monitor database load and performance, participate in a 24/7 on-call support rotation
  • Work with project and technical managers for project planning, predict storage growth, perform database version upgrade and storage expansion.
  • Export data out to be loaded into our data warehouse. Improve ETL processes that interact with Microsoft SQL servers. Write scripts and schedule jobs
  • Manage a small number of Postgres and MySQL databases

Minimum qualifications:

  • A Bachelor’s degree in Computer Science, Computer Engineering, Data Science, or another related field
  • 2+ years of experience as a Database Administrator
  • Proficiency administering PostgreSQL and MySQL databases
  • Linux shell scripting skills and experience with large-scale Linux environments
  • Experience working with software engineers in a highly technical environment
  • Experience with JavaScript
  • Knowledge of 1+ compiled programming language (e.g. C++, Scala, Java, etc.)
  • Knowledge of 1+ scripting programming language (e.g. Python, T-SQL, etc.)
  • Excellent verbal and written communication skills

Preferred qualifications:

  • Familiarity with Jira
  • Proficiency with Microsoft Office suite, especially Excel
  • Knowledge of Gitlab
  • MongoDB Professional Certification

About Us

The human voice is capable of conveying nuances and meaning that just can’t be expressed through clicks and text messages. And for that reason, voice interactions have always had a special power to shape your perception and experiences. At Vail, we believe in the unique power of voice interactions to create more expressive, more intimate, and more efficient interpersonal interactions. Our experts work with Fortune 500 companies to help them serve their customers more efficiently and effectively through the use of various voice technologies. From basic network services, to state-of-the-art IP telephony, to cutting edge real-time analytics, Vail technology makes millions of voice interactions better every day.

Organizational Culture

At Vail Systems we strive to cultivate a supportive culture of continuous learning where employees are encouraged to achieve both personal and team goals by providing innovative telephony solutions that enhance customer contact center experiences.  We entrust our employees to work autonomously and also encourage contribution to the decision-making process in a highly collaborative environment where open communication is fostered amongst teams.  Product development is centered around the end user to ensure Vail’s products are efficient, productive and add value for our clients. 

 

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What are Vail Systems, Inc. Perks + Benefits

Vail Systems, Inc. Benefits Overview

Vail’s core values are integral to every aspect of our company, including how we support each employee’s health and happiness in and out of the workplace. We provide access to top-tier health and wellness benefits, opportunities for continued educational experience, and several other benefits that support a healthy work-life balance.

Culture
Partners with nonprofits
We partner with Seneca Foundation and Chicago Public Schools to educate Black and Latinx recent Chicagoland high school graduates with paid software development training opportunities.
Open door policy
OKR operational model
Pair programming
Open office floor plan
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Remote work program
Each employee’s balance of remote and on-site work is based on how they work best, and when in-person collaboration is most effective.
Diversity
Documented equal pay policy
Mandated unconscious bias training
We provide training to all employees who participate in our interview process on unconscious biases and interview best practices.
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Covers Health, Limited Purpose, Commuter, and Dependent Care.
Disability insurance
Dental insurance
Three (3) plan options through Cigna, including PPO, Buy-up PPO, and HMO.
Vision insurance
Health insurance
Three (3) plan options through Blue Cross Blue Shield of Illinois, including PPO, High Deductible PPO (HSA), and HMO. All plans ensure prescription coverage.
Life insurance
All employees receive Basic Life coverage, provided by Vail Systems. Additional coverage is also available.
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Access to ComPsych’s Employee Guidance Programs and services.
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
New parents receive twelve (12) weeks paid leave for primary caregivers and two (2) weeks paid leave for secondary caregivers.
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Employees receive fifteen (15) days of PTO and two (2) “float days” per year.
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Pre-tax commuter plans are available to help employees cut back costs on transit (Metra, CTA) and parking.
Company-sponsored outings
Free snacks and drinks
Both our Chicago Loop and Deerfield office kitchens are regularly restocked with free snacks and beverages for our employees.
Some meals provided
Recreational clubs
Vail Systems sponsors a summer softball league and triathlon team.
Relocation assistance
Our relocation assistance plan offers a maximum reimbursement $1000 for relocations over 50 miles from previous home location.
Home-office stipend for remote employees
All full-time employees are eligible for a $100 reimbursement to help get their home office set up. 
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Apprenticeship programs

Additional Perks + Benefits

Employee Referral Bonuses. Gym Memberships. Collaborative Work Space. Competitive Pay.

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