Motorola Solutions
We help people be their best in the moments that matter.
Chicago, IL

NPI Business Analyst Delivery Lead at Motorola Solutions

| Chicago
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Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department Overview
Our IT organization isn’t just here to support our business. We’re here to reinvent it – by changing the way our customers, partners, and employees interact with our company. To do that, we’re looking for people who bring great ideas and who make our partners’ ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change but also who accelerate it.
Job Description

 The desired candidate will be a vital part of the Global IT team with a proven track record of designing, troubleshooting, and problem-solving to address challenges and opportunities within the New Product Introduction domain. The candidate will be responsible for working with business and IT leads, managing the development team in the planning, design, and development of new projects. S/he is expected to understand the cross-business requirements that form a product or solution. Will be expected to participate in scrubs of items that form the product and feature pipeline. The role needs the candidate to mentor and manage developers and cross-functional track IT subject matter experts. A person who is passionate about improving business processes, and helping our business partners envision the future & how we enable it.  

Scope of Responsibilities/Expectations:

  • Work with business partners across all business functional areas (primarily Services) to understand their requirements and develop creative solutions

  • Be responsible for managing project development, in multiple methodologies, from initiation to closure

  • Understand the various business group organizations and objectives to drive valued outcomes

  • Partnering with business leads to understanding the demand, Offers, determining creative solution designs, and driving dialogue on streamlining offers within guard rails. 

  • End to end accountability on development, testing, implementation to meet the committed timelines

  • Determine the objectives of an assignment, and exercise judgment in selecting methods, techniques, and evaluation criteria to achieve measurable business outcomes

  • Collaborate effectively with both business and IT partners across all functions through prioritization cadences to meet commitments. Work through issues and challenges to complete tasks on time and on budget.

  • Translate rapidly transforming business needs into functional requirements, including proposing alternative solutions or options for implementation.

  • Standardize the New Product Introduction onboarding process by setting onboarding standards and guardrails

  • Interact closely with IT product BA’s to manage any changes & ensure standardization and adoption of solutions 

  • Support real-time operational systems through leadership and guidance on resolving complex development and technical issues

  • Implement engagement review and quality assurance procedures as measured by goals and business satisfaction.

  • Identify, define and enable managed delivery metrics and reporting


Behavioral Characteristics/Skills:

  • Detail-oriented, proactive & demonstrates independent thinking and problem-solving ability

  • Ability to think strategically and suggest creative solutions

  • Ability to synthesize complex requirements into simple business practices

  • Passionate about customer satisfaction and learning about the business

  • Ability to work within tight timelines and able to adapt to changing priorities

  • Proactive approach and enthusiasm for problem identification and solving

  • Ability to establish and maintain excellent working relationships with business contacts, IT developers, and external partners

  • Experience with Agile methodology for project delivery

  • Excellent communication and interpersonal skills

  • Ability to communicate to a wide variety of audiences, both business and technical at functional and executive levels

Basic Requirements
  • BS degree in Computer Science and/or related field

  • 10+ years of professional work experience in IT with 3+ years of experience in managing and leading programs and product development

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Any employee who is not vaccinated must wear a mask at all times when at a Motorola Solutions site or otherwise meeting with other Motorola Solutions employees or customers. Employees who have submitted proof of vaccination must follow site-specific or local mask requirements. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees.

Travel Requirements
Relocation Provided
Position Type
Referral Payment Plan

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits effective Day 1
  • 401K with Company Match and Day 1 vesting
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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Where we are

Located in the West Loop, one block from Ogilvie Train Station and Union Train Station. The office is also close to multiple CTA stops.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • ITILFrameworks
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • SalesforceCRM
    • GoogleEmail
    • MarketoLead Gen
    • Oracle EloquaLead Gen

What are Motorola Solutions Perks + Benefits

Motorola Solutions Benefits Overview

Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes telecommuting at Manager discretion.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications

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