Job Description

• Proactively defines, identifies, develops and implements information products to support business strategic and operational planning.
• Assists in the development of and participates in the presentation to existing and prospective customers and internal business areas.

Fundamental Components

• With direction, supports one or more processes related to the use of applicable tools that deliver business system solutions.
• Usually serves as a team member and contributes to activities such as analysis, planning, design, development, testing, installation and maintenance of support systems and workflows for business areas.
• Provides workgroup support to projects.
• Supports implementation and rollout of vendor/customer products.
• Creates vendor/customer specifications.
• Creates complex queries, does technical report/programming.
• Analyzes data for trends and translates data into meaningful information.
• Provides analysis of business implications and applies problem solving skills to meet business needs.
• Where appropriate, uses consistent definitions and methodologies.
• Creatively translates information using business knowledge and identify additional information needed to support analytical objectives.
• Interacts with internal/external customers to define/develop information products.
• Assists in training customers on use of data and data applications.
• Understand nuances of data, checks for reasonability and works to improve data quality.
• Assists in the development of presentation to market information capabilities/recommendation.
• May participate in the presentation of information to customer and internal business areas.
• Actively works with designated Subject Matter Experts to create or update "generalized" proposal / survey responses.

Background Experience

• Excellent verbal and written communication skills.
• Working knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook) and Internet Explorer.
• Strong organizational skills.
• Extensive experience with databases as well interpretation and manipulation of related data.
• Data interpretation and analysis experience.
• Healthcare background preferred.
• Knowledge of all types of managed care products including HMO, PPO, and Medicare Part D Technical school preferred.
• Bachelor's degree preferred.
• High School Diploma or GED equivalent required.