Operational Insights Associate

| Hybrid
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Avant is revolutionizing the world of lending by lowering the costs and barriers of borrowing for everyday people. At our core, we are a technology company that builds advanced platforms and uses custom analytics. Today, we help underserved consumers, the majority of whom get fast funding on our online platform without having to talk anyone. Tomorrow we plan to use our world class technology and underwriting capabilities to launch new products and bank partnerships that improve people’s financial lives.

Job Description

Avant’s success can be attributed in large part to its early investment in data; as a result, the ingrained culture today dictates that business decisions are only implemented when supported by data – trustworthy, reliable, and complete data. We are in no shortage of data, generated through our own applications as well as from dozens of outside platforms. We have the business chops to analyze and optimize processes across our products and the leadership who can successfully implement and communicate the changes.

We need your magic to help us get the data over to our business users, from raw to ready-to-interpret. You will work to turn data into critical information and knowledge that the operations team can use to make sound decisions. You will work with the business to design and document dashboards, alerts and reports. You would expose new data in our BI platform Looker and join it to relevant existing tables. You may also be tasked to revamp a manual process, simplifying it and automating it (partially or fully) – becoming your colleagues’ time savior in the process!

What you do at Avant:

  • Work with business users in order to scope what they’re trying to achieve
  • Identify resources needed and conceptualize some potential solutions
  • Present your recommendations to the team and adjust based on feedback
  • Build out future-proof processes that are user-friendly and well documented
  • Explore vast repositories of data using BI platform in search for answers

What you might own at Avant:

  • Generate mapping tables that ties together data from disparate sources
  • Design visualizations of metrics frequently referenced by decisions makers
  • Break ground on new data sources, recommend improvements to existing ones 
  • Develop fuzzy matching algorithm that identifies representatives across platforms

Why you are a fit for Avant:

  • Eagerness to learn, hunger to develop skillset
  • Experience with SQL and/or Python 
  • BA/BS in an analytical field (ex. Engineering, Computer Science, Mathematics, Finance)
  • Excellent analytical, problem-solving, and project management skills
  • Approaches unknown territory with unwavering determination to discover 
  • Strong google-fu, can interpret obtuse documentation and StackOverflow 
  • Contributed to open-source projects or participated in online data competitions
  • Understands the value of clear and concise communication
  • Follows conventions, knows to infer conventions when none are documented
  • Knows to break down complex issues into manageable pieces

Why Avant is a fit for you: At Avant, we believe our values make a difference:We value, support, and help each other growWe are committed to active inclusion and diversityWe are transparent and believe the best idea winsWe succeed when our customers succeedWe get sh!t done… responsiblyAnd we keep it fun! We believe that ideas are more important than titles, everything is more fun together, everyone drives change, and everyone is an owner. While we believe the perks and benefits that we offer are terrific, nothing excites us more than having the ability to collaborate with intelligent, highly-motivated and talented people on challenging problems as we work to change the face of online lending.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • TypescriptLanguages
    • ReactLibraries
    • DjangoFrameworks
    • FastAPIFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • DremioDatabases
    • AWSDatabases
    • GCPDatabases
    • TealiumDatabases
    • SegmentDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • RockerboxAnalytics
    • AbstractDesign
    • CanvaDesign
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ContentfulDesign
    • XDDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • SmartsheetManagement
    • NotionManagement
    • WordpressCMS
    • ContentfulCMS
    • Twilio FlexCRM
    • MailChimpEmail
    • ResponsysEmail
    • BrazeEmail

Location

Located in the Merchandise Mart just off Chicago's scenic riverwalk, we're surrounded by trendy restaurants, a thriving startup community, and easy access to public transportation.

An Insider's view of Avant

Margaret, smiling in a grey jacket and black top with a gold necklace

What’s the vibe like in the office?

The diversity of characteristics that make up our team is what makes Avant great. We proactively explore ways to play to the strengths and uniqueness of our culture and stay connected whether Avantees are in person or remote. We are working hard to preserve the key elements of our culture — which are centered around relationships — as we scale.
Margaret, smiling in a grey jacket and black top with a gold necklace

Margaret

Chief Operating Officer
Sharity, smiling with her arms crossed, wearing a white top and black jacket

What does your typical day look like?

It starts with reviewing my project prioritization list to determine whether anything should be modified (Legal follows the agile methodology for project management). Then I usually spend my day meeting with business and risk partners where I act as a strategic legal partner. From there, I take the necessary action to address and clear my list.
Sharity, smiling with her arms crossed, wearing a white top and black jacket

Sharity

Senior Manager, Legal
Dave, smiling at the camera in a suit

How has your career grown since starting at the company?

As soon as I started, it was clear that I had the ability to make a difference at the company. My feedback was taken seriously and resulted in multiple different operational changes even though I was in an entry level position. I’ve now been with Avant for more than 9.5 years, and in that time I’ve held more than seven different roles.
Dave, smiling at the camera in a suit

Dave

Director, Compliance Advisory
Amanda, smiling at the camera in a white top

What is your vision for the company?

Put simply, our focus is on moving financial lives forward. We do this by offering credit products designed to be within reach for the millions of Americans with non-prime credit. These individuals have historically been underserved and don’t have a lot of options, but we want to change that.
Amanda, smiling at the camera in a white top

Amanda

Chief Marketing Officer
Pritam, smiling at the camera in a light-colored buttondown shirt

How would you describe the company’s work-life balance?

Avant has a deeply ingrained culture of understanding and empathy towards parents. We all wear multiple hats, and Avant respects that being a parent is one of the most critical roles we can play. From flexible hours to managers encouraging parents to attend their child’s school events, Avantees are encouraged to prioritize their duties as parents.
Pritam, smiling at the camera in a light-colored buttondown shirt

Pritam

Senior Manager, Product Management

What are Avant Perks + Benefits

Avant Benefits Overview

We offer group Medical, Dental, and Vision coverage, generous parental leave, commuter benefits, and unlimited vacation time. We have a gym on site at our Chicago office and other great perks like a fully-stocked kitchen with beer on tap, casual dress code, a newly-remodeled office on the Chicago River, and company happy hours.

Culture
Volunteer in local community
We love being in Chicago! We'll run donation drives for local schools, pack lunches for city shelters, host events for young people interested in fintech, and whatever else comes up!
Partners with nonprofits
In 2022, Avant engaged with the community by mentoring underrepresented students and demystifying STEM careers, providing school supplies to children in foster care and cleaning up local parks
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Our remote work program includes work from home and the option for most employees to work remotely as needed.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Avant's adoption assistance plan provides reimbursement of adoption-related expenses for up to $5,000 per adoption, for up to two adoptions.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
In-office Avantees receive a meal stipend for $10/day meal delivery right to our kitchen.
Free snacks and drinks
Company-sponsored happy hours
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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