Operations Strategy Analyst- Collections

| Chicago
Avant is revolutionizing the world of lending by lowering the costs and barriers of borrowing for everyday people. At our core, we are a technology company that builds advanced platforms and uses custom analytics. Today, we help underserved consumers, the majority of whom get fast funding on our online platform without having to talk to anyone. Tomorrow we plan to use our world class technology and underwriting capabilities to launch new products and bank partnerships that improve people’s financial lives.
Job Description
In your role as an Analyst, you will be responsible for driving the execution of our existing collection strategy by conducting actionable data analysis and creating and maintaining insightful, regular reporting for senior management. You will also help maintain operational dashboards to monitor specific KPIs and work closely with Engineering, Finance, Product, Legal and other teams across the company. We are looking for a detail oriented candidate who takes ownership and can work cross-functionally to ensure the collections platform is working as designed.
 

What you do at Avant:

  • Analysis
  • Manage and monitor specific contact channels to ensure systems are working as designed and analyze any gaps in execution 
  • Analyze outbound collection strategies and identify opportunities for improvement 
  • Identify opportunities for automation and system improvements
  • Manage process tasks internally and externally
  • Reporting
  • Develop and maintain regular reporting process, both internal and external business unit facing, to drive operational improvements
  • Assist in the preparation of documentation required to meet any reporting requirements
  • Maintain daily reporting on core KPI’s specific to collection strategy and execution
  • General
  • Effectively communicate analysis and improvement initiatives
  • Work cross-functionally to manage projects which focus on increasing collections or limiting risk and gains in efficiency

Why you are a fit for Avant:

  • BA/BS
  • Experience with process improvement, management consulting, and/or analytics required
  • Experience with driving new projects, balancing business needs vs technical constraints, and coordinating across cross-functional teams
  • Ability to analyze and interpret data
  • Ability to improve performance by analyzing and managing key performance indicators, developing a strategy based on observations and implementing the strategy
  • Ability to handle and execute on complex projects in a fast paced environment with minimum supervision and successfully meet established deadlines
  • Ability to understand the objectives of the department and how they interact with other business units
  • Problem-solving and analytical skills
  • Advanced Excel and Presentation tools
  • Intermediate to advanced SQL preferred
  • Exceptional attention to detail and organizational skills
  • Strong verbal and written communication skills
  • Self-confidence, good judgment and the ability to make sound decisions
  • An inquisitive mindset and an openness to do things differently and more efficiently

Why Avant is a fit for you:
At Avant, we believe our values make a difference:
We value, support, and help each other grow
We are committed to active inclusion and diversity
We are transparent and believe the best idea wins
We succeed when our customers succeed
We get sh!t done… responsibly
And we keep it fun!
We believe that ideas are more important than titles, everything is more fun together, everyone drives change, and everyone is an owner. While we believe the perks and benefits that we offer are terrific, nothing excites us more than having the ability to collaborate with intelligent, highly-motivated and talented people on challenging problems as we work to change the face of online lending.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • TypescriptLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • JIRAManagement

Location

Located on Chicago's scenic Riverwalk. It’s home to nearby trendy restaurants, a thriving startup community, and public transportation.

What are Avant Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
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