Operations Strategy Analyst- Platform

| Chicago
Avant is dedicated to building premier digital banking solutions for the middle class through a combination of technology, analytics and superior customer service. Since 2012, Avant has connected over one million customers to $6.5 billion in loans and to 200,000 credit cards. A high growth financial technology company, Avant has been featured in The Wall Street Journal, The New York Times, TechCrunch, Fortune, Bloomberg, and has raised over $600 million of equity capital. Visit www.avant.com for more information.
Avant is seeking an analyst to join the Operations Strategy team in Chicago. We are looking for an entrepreneurial, self-driven candidate who is excited by the thought of developing new capabilities within operations from the ground up, and then optimizing and refining them to achieve maximum benefit. In your role as an Operations Strategy Analyst, you will be responsible for developing and executing strategies and deploying new technologies and processes to ensure Avant achieves customer service/experience objectives. You and your team will work with state of the art cloud-based platforms to develop an operating environment that promotes scale, efficiency, and best in class customer service. Additionally, core to the responsibility of each member of the Operations Strategy team is to continually challenge the status quo to ensure optimization of all processes that support the full customer life-cycle - your work will have a direct impact on the bottom line of the business.

What you do at Avant:

  • Manage initiatives that focus on process optimization, efficiency, and digital self service; Initiatives will require end-to-end execution from initial assessment through recommendation and implementation 
  • Identify opportunities for automation and system improvements
  • Coordinate with department leaders and business stakeholders to better understand objectives to ensure that operational processes align with product and business goals 
  • Oversee the execution and ongoing management of strategic deliverables set forth by Leadership
  • Build and/or maintain operational dashboards and reporting suite to track, manage, and provide valuable insights on metrics and KPIs
  • Create and deliver executive level reporting, including weekly, monthly, and quarterly business reviews
  • Manage testing and deployment of new capabilities and support post implementation monitoring and incident management
  • Ensure systems and processes are well documented
  • Other duties and responsibilities may be assigned as necessary

Why you are a fit for Avant:

  • BA/BS in Business, Mathematics, Finance, Engineering, or other analytical field of study
  • Entrepreneurial, self-driven problem solver, with a strong desire to develop new skills
  • Excellent verbal and written communication skills required to present findings and recommendations to senior management
  • Ability to handle and execute on complex projects in a fast paced environment with minimum supervision and successfully meet established deadlines
  • Exceptional attention to detail and organizational skills
  • Self-confidence, good judgment and the ability to make sound decisions
  • An inquisitive mindset and an openness to do things differently and more efficiently
  • Advanced proficiency in MS Excel, PowerPoint, Word and/or corresponding Google applications
  • Prior programming experience in Python and/or SQL strongly preferred

Why Avant is a fit for you:
At Avant, we believe our values make a difference:
We value, support, and help each other grow
We are committed to active inclusion and diversity
We are transparent and believe the best idea wins
We succeed when our customers succeed
We get sh!t done… responsibly
And we keep it fun!
We believe that ideas are more important than titles, everything is more fun together, everyone drives change, and everyone is an owner. While we believe the perks and benefits that we offer are terrific, nothing excites us more than having the ability to collaborate with intelligent, highly-motivated and talented people on challenging problems as we work to change the face of online lending.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • TypescriptLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • JIRAManagement

Location

Located on Chicago's scenic riverwalk, we're surrounded by trendy restaurants, a thriving startup community, and easy access to public transportation.

An Insider's view of Avant

What’s the vibe like in the office?

The vibe is positive and encourages fun, but also strives for growth through hard work and innovation. I would also say Avant is a “come as you are” environment where people are able to bring their whole selves to work, which leads to diverse viewpoints and great ideas.

Liz

Software Engineer

How do you collaborate with other teams in the company?

Because of the nature of my role, I’m constantly collaborating and working with other teams. Program management is like being a traffic cop, at the intersections of every vertical within the business unit; I stop and start traffic, provide estimates on travel time, and route drivers down the right street if they get lost.

Molly

Customer Success Manager

What are some things you learned at the company?

The new projects we launch for our bank partners are really exciting because of all the learning opportunities they present. These projects require a substantial amount of collaboration between teams, so everyone is growing and learning from one another as we go. It's pretty awesome!

Marq

Tech Quality

What does your typical day look like?

70% of my day is working on code. 20% of my day is spent on unblocking other junior engineers or reviewing code. 10% of my day is in meetings. 100% of my day is spent having fun! =)

Hebron

Software Engineer Team Lead

What are Avant Perks + Benefits

Avant Benefits Overview

We offer group Medical, Dental, and Vision coverage, generous parental leave, commuter benefits, and unlimited vacation time. We have a free gym on site at our Chicago office and other great perks like a fully-stocked kitchen with beer on tap, casual dress code, a game room, and company happy hours.

Culture
Volunteer in local community
We love being in Chicago! We'll run donation drives for local schools, pack lunches for city shelters, host events for young people interested in fintech, and whatever else comes up!
Friends outside of work
Eat lunch together
Intracompany committees
Like the Diversity & Inclusion Committee and the Fun Committee, to name a few.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Acme Co. provides employees with a 401(k) matching plan managed by [provider]. We match 4% of contributions up to 5% of an employee's annual gross pay.
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Quarterly.
Game Room
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Paid industry certifications
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