Senior Analyst, Data Science and Analytics
Senior Analyst, Data Science and Analytics
Location 36 S WABASH AVE STE 410 , CHICAGO, IL
Job Summary
Utilizes advanced analytics to drive business impact for internal clients and stakeholders, such as:
- Answering business questions using data.
- Improving operational performance of marketing,
- Building data applications to be used in marketing operations.
- Providing recommendations for future strategy.
Develops and implements analytical and/or statistical methodologies for evaluating consumer research, company processes, business problems, and/or ROI of products and services. Establishes parameters of ad hoc analyses by setting appropriate timeline and work quality guidelines.
Uses SQL, SAS, R, Python or other analytical development tools with large data sets to design analyses and measure key metrics. Collects and merges data from multiple sources and works with large, complex datasets. Uses data mining techniques and programming skills to analyze research data and Walgreen databases to identify areas of improvement of current processes, products, services or analytic models.
Develops timely, innovative, and objective analysis which leads to fact-based solutions for strategic business issues. Conducts analyses, formulates insights, and summarizes and synthesizes findings for presentation to management.
Job Responsibilities
- Performs, develops and implements operational activities that impact important components / processes of the specified Customer Loyalty and Insights work function, and may include responsibilities in the area of vendor collaboration, pharmacy insights, customer insights, pricing and promotion and/or consumer research such as:
- Developing and executing assigned high profile plans/programs to enhance/maximize consumer awareness, market share and support specified initiatives.
- Engaging and developing analysis for Interpretation of results and analyzing trends.
- Reviewing alignment of functional area strategies with assumed outcomes.
- Monitoring strategies of functional area and recommending / implementing adjustments.
- Contributing in planning and implementing a broad range of activities to meet objectives.
- Developing tactical plans.
- Preparing related program budgets.
- Participating in development of programs that establish and enhance standards.
- Identifying and establishing relationships with internal/external partners.
- Ensures that problematic issues for key initiatives are tracked, summarized and presented to management. Anticipates and prevents problems and roadblocks before they occur.
- Collaborates and shares information cross-functionally to improve workflow processes and operational efficiencies. Interacts with internal and external peers and management to share highly complex information related to areas of expertise and/or to gain acceptance of new or enhanced business solutions/initiatives.
- Performs as subject matter advisor to specified area of responsibility and constructively challenges current methods to identify areas of improvement, support established standards and deliver improved results. May design specifications of assigned initiatives and may lead in implementation. Become actively involved, as required, to meet schedules and resolve problems.
- Identifies opportunities and makes appropriate recommendations to improve processes and/or operating efficiencies. May perform as customer advocate.
- Works on variable-sized project and may lead some project work streams, as necessary. Ensures project initiatives are completed within budget and on time to meet business units’ needs.
- Communicates effectively and tailors communications appropriately to different audiences.
- Builds knowledge and understanding of the specified area and works with internal/external resources to build confidence in partners and build own abilities within area of responsibility.
- Mentors less experienced team members. May participate in teaching and training members of the work team.
Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.
As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.
Basic Qualifications
- Bachelor’s Degree and at least 2 years of experience in the Walgreens' MARP program OR a Bachelor's Degree and at least 3 years of experience in promotions, marketing, retail, analytics, pricing, consumer packaged goods, insights, vendor collaboration, consumer research, inventory, category management and/or business analysis OR High School Diploma/ GED and at least 6 years of experience in promotions, marketing, retail, analytics, pricing, consumer packaged goods, insights, vendor collaboration, consumer research, inventory, category management and/or business analysis.
- Experience with MS Office Suite.
- Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
- Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
- Experience collaborating with internal and external resources to develop strategies that meet department goals within budget and established timelines.
- Willing to travel up to 10% of the time for business purposes (within state and out of state).
Preferred Qualifications
- Master's Degree in a quantitative field such as Statistics, Mathematics, Operations Research, Engineering, Economics, Computer Science, Quantitative Social Science, or Finance
- Passion and curiosity for using analytics to drive business impact, such as: answering business questions, improving operational performance, building data applications or providing recommendations for future strategy.
- Experience using data science tools and analytical software packages such as R, Python or SAS.
- Knowledge of database marketing, especially in a retail context.
- Knowledge of statistical, machine learning and predictive modeling concepts such as: ensemble models, customer segmentation, or time-series forecasting, propensity score matching, analysis of variance, experimental design, or linear & logistic regression techniques.
- Experience identifying operational issues and recommending and implementing strategies to resolve problems.
- Experience with project management (for example: planning, organizing, and managing resources to bring about the completion of specific project goals).
- Experience delivering presentations to different audiences within the organization, especially using elegant, clear data visualization.
- Basic Knowledge of SQL and relational databases.
- Knowledge of tools used for high-scale data science in the Hadoop ecosystem, like Hive, Oozie, or Spark.