Senior Business Analyst - Process Engineer

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MILLENNIUM TRUST COMPANY is a rapidly-growing, leading financial services company offering specialized retirement and institutional services. Whether clients are managing corporate retirement assets, running a business or wanting choice beyond traditional asset options, we provide flexible and digital solutions to support our clients’ success. Ultimately, we aim to educate and increase access to investments to help our clients on their journey to retirement readiness, but do not provide investment advice.

Millennium Trust has experienced year-to-year double digit growth and prides itself on its strong, progressive culture. We have been recognized for our tremendous growth on lists, such as Crain’s Fast 50 and Inc. 5000, and have also been recognized for our positive workplace culture on the 2019 Best Places to Work in Illinois list, as well as the 2019 Model Workplace Award and 2018 Champion for Young Professionals Award from the Greater Oak Brook Chamber of Commerce. Millennium Trust employees live out the values of Do Right, Excel, Collaborate, Innovate and Celebrate and deliver the brand promise of going “Above and Beyond,” so each client experiences the highest level of service.

We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that encourages career development, Millennium Trust is the place for you!

POSITION SUMMARY: 
The Senior Business Analyst - Process Engineer provides operations expertise in the preparation, analysis, design, testing and implementation of process improvements using Six Sigma methodology and through collaboration with the Project Management Office to create end to end robotic process automation, intelligence automation or machine learning solutions. The incumbent will facilitate the prioritization of strategic enhancements and business projects, evaluating the impact to each line of business and to the firm jointly as a shared service environment. The incumbent will also work with stakeholders across multiple departments and technology teams to pilot and test resolution plans. The key purpose of this role is to execute on business transformation projects to streamline, automate and standardize business processes.

ESSENTIAL JOB FUNCTIONS:

  • Partner with functional business partners, Technology, and Project Management partners to execute the implementation of high impact projects that require robotic automation or machine learning
  • Provide a cross-functional perspective; initiate and lead the appropriate level of collaboration
  • Develop and maintain project charters which indicate a primary measure of success with a baseline and target value
  • Leverage objective, data-driven Six Sigma tools and methods in all process improvement work
  • Develop and deploy control plans and monitor reports which help the business sustain the gains from process improvements
  • Execute the design of creative process improvements as part of system implementations
  • Lead the creation of workflows, process documentation, and training aids
  • Solicit ideas and feedback from impacted departments and represent these areas in discussions with internal/external implementation teams
  • Evaluate and test the system throughout the implementation phases
  • Conduct on-going analysis and monitoring of processes to ensure that desired outcomes are produced
  • Assist with change management efforts throughout the firm including
    • Creating a strategy to support adoption of the required changes 
    • Assessing change readiness and identifying key stakeholders
    • Supporting the design, development, and delivery of communication
  • Report regularly on progress against established project plans
  • Coach others in the practical use of Six Sigma tools and methods
  • Other tasks and duties as assigned

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

  • Master's Degree in Mathematics, Finance, Computer Science, Statistics, Data Science or related field
  • Six Sigma Black Belt, PMP, CBAP, or other transformation related certification a Plus
  • 7-10 years of applicable experience
  • 2+ years of experience in Cloud and RPA projects, process mining, intelligent automation, RPA, UiPath, Python, R programming
  • Demonstrated knowledge of process innovation, design, and digital technology with proven success delivering complex, large scale initiatives
  • Demonstrated experience with intelligence process automation, artificial intelligence or machine learning solutions
  • Ability to collaborate and coordinate across different cross-functional initiatives, and reach a consensus with diverse stakeholders
  • Excellent judgement and independent decision-making ability
  • Strong organization, attention to detail, time management, planning skills and the ability to handle multiple competing priorities
  • Effective communication to multiple levels of management, both written and verbal
  • Proficiency in statistical analysis tool like Minitab, and process mapping tools such as Visio, Salesforce CRM Analytics, etc.
  • Curiosity and investigative mind towards data, analysis and storytelling
  • Master level Microsoft Excel skills including use of Pivot Tables, Vlookups, and multivariable cross-referencing
  • Strong Microsoft PowerPoint skills
  • Ability to design interactive visual interfaces and dashboards (Tableau, Microsoft Power BI)
  • Self- starter with strong motivation and people skills
  • Sound problem solving and analytical skills including mining big data
  • An affinity for accuracy and efficiency 

Check out a video on our Company Culture! Millennium Trust Culture

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • Apache GroovyLanguages
    • C#Languages
    • CSSLanguages
    • dotnetLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • Salesforce ApexLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • YAMLLanguages
    • TerraformLanguages
    • PowershellLanguages
    • jQuery UILibraries
    • LodashLibraries
    • ModemizrLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • HighChartsLibraries
    • AngularFrameworks
    • ASP.NETFrameworks
    • DockerFrameworks
    • GraphQLFrameworks
    • JSFFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • GitHubServices
    • Microsoft AzureServices
    • Google AnalyticsAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • DrupalCMS
    • HootsuiteCMS
    • SalesforceCRM
    • Salesforce Marketing CloudEmail
    • Microsoft TeamsCollaboration
    • YammerCollaboration
    • Monday.comProject Management

Location

Our company is located in the heart of Oak Brook, within steps of Oakbrook Center mall.

An Insider's view of Inspira Financial

What are some social events your company does?

Our MTC culture is defined by our employees for our employees. The primary aspect of our culture that makes us unique is our ability to “Celebrate.” From charity events to social gatherings, we provide employees with multiple opportunities to learn more about one another, give back to others and expand our professional skills!

Rebecca

Manager, People Operations

What does your typical day look like?

I collaborate with internal business users to gather requirements for projects and enhancements. I develop these solutions using both no-code and code methodologies in Salesforce. It's rewarding knowing that we're making life easier for both our internal and external clients through streamlined, automated processes with a shorter turnaround time.

Alec

IT Business Developer/Analyst

How has your career grown since starting at the company?

I started out as a Sales & Marketing Coordinator at MTC in 2013. I’ve since been promoted twice and asked to lead our MTCulture Team. I test-drove my leadership skills early on by volunteering for opportunities to lead small meetings/projects, join internal and external committees, and organize events and workshops. I always welcome a challenge!

Lauren

AVP, Regional Director, Custody Services

How do you make yourself accessible to the rest of the team?

Throughout the transition to a virtual work environment, I have continued with a “virtual” open door policy. I give visibility into my workload and transparency about my availability through the use of MS Teams, email and open dialogue on current and upcoming projects.

Rachel

Accounting Manager

How does the company support your career growth?

I started as an intern on the help desk team. I had many opportunities to learn and meet 1-on-1 with executives who provided mentoring and support for me to learn and grow. I’m now a full-time employee and my managers are very supportive in pushing me to advance my career, encouraging me to identify areas of the business I’d like to progress into.

Oliver

Application Support Analyst

What are Inspira Financial Perks + Benefits

Inspira Financial Benefits Overview

We provide a full range of competitive benefits, augmented by what we'll call 'soft' benefits like our state-of-the-art office building with fitness center (free access/membership) and business-casual dress code.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Team based strategic planning
Open office floor plan
Employee resource groups
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Financial & Retirement
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Manager level and above have discretionary PTO.
Paid volunteer time
Full-time employees receive 8 hours per year of VTO per year to be used to volunteer in a company-sponsored event during work hours or with a registered 501(c)3 organization of your choice.
Paid holidays
Paid sick days
Office Perks
Free snacks and drinks
Coffee, tea, water and healthy snacks.
Onsite office parking
Fitness stipend
There are free fitness facilities in our office building.
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
We offer eligible employees a company funded contribution applied to a qualified higher education student loan. This benefit helps employees pay off their student loans faster and save money.
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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