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Are you passionate about customer success?


Caterpillar provides services to our customers far beyond the initial equipment sale. We leverage connected equipment and our decades of application expertise to enhance customer performance. Caterpillar's Global Aftermarket Services Division (GASD) exists to support enterprise efforts to deliver value-added services to customers. By enhancing customer value, Caterpillar and our dealers create the opportunity to profitably grow our businesses while reducing the impact of market cycles.


Services is where we are investing our time, talent and money because they drive value for our customers, our company and our dealers. If you have a passion for helping customers succeed and want to be part of growing services, now is a great time to join GASD. 



The Insight Group is Hiring! We need a Senior Business Data Analyst! Will you embrace that challenge?


The Insight Group mission is to deliver powerful insights to our key internal customers: GASD Sales & Services departments and Enterprise Key customers in order to facilitate strategic decisions.



At the Interface of Business, Analytics and Data engineering, the Senior Business Data Analyst is a key player to connect these three worlds together.


The Senior Business Data Analyst main mission is to answer strategic business questions from internal customers using various datasets, digging into the data lake, creating meaningful presentations and charts to drive fact-based strategic decisions.


Responsibilities will include:

1. Insights creation to drive various groups to make data-driven decisions

2. Provide business recommendations based on quantitative and qualitative data

3. Extensive Communication to drive data driven decision making concerning OPACC-C growth

4. Analytics support of key strategic projects

5. Improvement, enhancement and development of specific dataset based on user feedback, research, external projects progress

6. Drive processes improvement and automation of Jupiter data sources within business process owners & data owners

7. Coordination with Data Engineering & BI Team to productionize any change to the industry standards

8. Users data support and training 


The Senior Business Data Analyst demonstrates excellent communication skills, being able to explain recommendations to customers with limited data knowledge and experience and at the same being able to talk with Data Engineers on some technical details. He or she is a fast learner, is able to interpret data to make business recommendations.


Additionally, he or she should also exhibit strong planning and organization skills, proactivity, and a comprehensive knowledge of Caterpillar Inc., its products and services; its internal systems, processes, and procedures; and the external environment in which it competes.


If you:

1. Like working in a challenging yet rewarding analytical international environment

2. Truly believe that data can be translated into valuable and monetized insights 

3. Like helping internal customers beyond initial requirements

4. Want to grow and acquire new skills


Do not hesitate to apply!


Basic Requirements:

• Master or Bachelor degree in Finance, Accounting, Data Science, Engineering, Business administration, Economics, Marketing, Law

• Excel Expert & SQL Basic Knowledge

• Business Knowledge in a specific area or dealer exposure

• Excellent analytical skills: ability to interpret data to solve business issues & vulgarize results for a large and diverse audience

• Ability to manipulate data and create meaningful charts (visualization) - Excellent Excel & PowerPoint skills

• Aftermarket understanding

• Basic programming skills in any language


Top Candidates Will Also Have:

• Alteryx, Tableau, Powerpoint expert - any data visualization software

• Advanced programming skills in any language

• Product knowledge, Component Product knowledge, dealer knowledge

• Project management

• Track record of getting things done

• Fast learner

• Ability to work independently and reach out in a timely and relevant manner

• Good communication & presentation skills

• Ability to influence other groups and teams

• Experience in Consulting groups


Additional Information:

• Relocation assistance is not available for this position

• Travel requirement is 10% or less


This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website


EEO/AA Employer.  All qualified individuals - including  minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • ReactLibraries
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    • AngularJSFrameworks
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    • RDSDatabases
    • SalesforceCRM


In the heart of Chicago's lively West Loop area, we have easy access to public transport, great bars and restaurants, and an awesome office roof deck.
Caterpillar Does Digital: The Machine Learning Behind the Machines

An Insider's view of Cat Digital

What are some social events your company does?

Whether we’re working virtually or in-person, we are always looking for ways to have fun and grow as a team. Team dinners, coffee chats, ax throwing, chess club, and virtual happy hours are just a few of the activities we do to make work more fun and connect with colleagues around the world.



What kinds of technical challenges do you and your team face?

It’s amazing to be able to work in an architectural framework where we can negotiate between speed to market and a solid application – software that is well-built, well-designed, well-tested. I find this negotiation both challenging and exhilarating.


Lead Software Engineer

How does the company support your career growth?

I’ve been with Caterpillar for 20 years now, and I’ve been lucky to work on teams that have different focuses. I’ve worked on everything from engineering applications to the latest and greatest digital technology applications.


Digital Product Manager

How do you make yourself accessible to the rest of the team?

The team should be comfortable approaching me with any kind of issue — like improving a process, getting rid of unnecessary ceremonies or something else — and know that I will address it. I believe a manager should be the first line of defense against bugs and conflicting priorities, and my team needs to know that I have their back.


Software Engineering Manager

What projects are you most excited about?

Deep learning algorithms, popularized in the past five years, allow us to scan huge volumes of data from Caterpillar's fleet of connected engines and machines for unusual patterns. We're now able to make sophisticated predictions that wouldn’t have been possible 20 years ago.


Analytics Director

What are Cat Digital Perks + Benefits

Volunteer in local community
Caterpillar Inc. participates in local volunteer activities such as the Chase Corporate Challenge
Partners with Nonprofits
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Documented equal pay policy
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
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