Company Overview

In the past seven years, Zoro has grown from a group of 6 people working out of a 2,000 square foot building, offering fewer than 100,000 products to a group of 250+ working out of a 60,000+ square foot building, offering more than 2,000,000 unique products.

Position Description

Zoro is seeking a Senior Manager of Analytics to join the Analytics team with the mission to transform data into business actions. The ideal candidate will have a wealth of experience in managing an analytics function at a large ecommerce organization. This position will be responsible for developing and managing team of analytics professionals and creating an analytical roadmap to continue Zoro's pursuit of a best in class analytics organization.

Duties and Responsibilities:

• Lead and develop a team of analysts and analytics managers to
• Become a subject matter expert across many analytics related disciplines, including web analytics, multi-channel attribution, data management, data visualization platforms, tag management, solution design. Develop new programs and solutions to continually advance our capabilities.
• Develop and manage various vendor relationships.
• Effectively manage business clients. Ensure a high level of quality and satisfaction in delivered services.
• Work with database tools or scripting languages to process, report on, and draw business and marketing insights from a variety of datasets. 
• Develop and perform quality checks for both ad hoc and ongoing processes. Monitor and maintain these automated processes.
• Proactively investigate traffic, conversion, and performance trends using customer transaction and web analytics data.
• Create compelling summaries and visualizations of datasets using available tools.
• Create and maintain reports, dashboards, and presentations explaining findings and recommendations.
• Establish monitors and alerts for pro-active monitoring of data and marketing performance changes.
• Manage and consult on website tag implementations, including expert usage of the Google Tag Manager platform.
• Research best practices in data analysis, reporting, data visualization, and statistical analysis; incorporate them into everyday work, and share with the wider business teams.
• Adopt industry best practices for data management.
• Work with clients on their strategy and initiatives bringing in the analytics to help devise go forward strategy.
• Produce high-quality reports.

Position Requirements:

• Bachelor's degree in computer science, mathematics, analytics, economics, or similar and 7+ years of work experience.
• At least 3 years' experience managing a team of developers and/or analysts.
• Ability to query using SQL, Python, and R.
• Experience creating automated data reporting solutions.
• Ability to stay abreast of emerging technology and methods for marketing applications, data management and analytics.
• Experience in data management and analytic methods are a must.

• Excellent understanding of business complexity and project interdependencies.
• Intellectual curiosity and the ability to question thought partners across functional areas.
• Experience with Google Analytics or Adobe Analytics a must. 
• Outstanding written and verbal communication skills.
• Ability to quickly troubleshoot problems that may arise in work products.
• In depth understanding of the various software development lifecycles (e.g. Agile, Waterfall, etc.)

EEOC Statement

Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.