Chicago, IL

Senior Research Analyst - Social Media Intelligence at NielsenIQ

| Remote
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Job Description


We are looking for associates who are passionate and knowledgeable about the social media space. While you may have experience with reporting on data and social metrics, you should be interested in culling and curating insights from online conversations.


  • One of our key Clients has a daily reporting system set up, the associate will have to manage efficient and high quality deliverables

  • Will have to participate / collaborate with the sales team in pitches, sales, responding to RFPs in both Middle east as well as other markets (depending on bandwidth available).

  •  To independently execute Digital Intelligence projects (Social Media, search, online data) by compiling, analyzing, and interpreting data & generating client reports and presentations. 

  • Participate in a research proposal, creating dummy charts. Writes proposals with minimum supervision

  • Can writes and refines Boolean Queries to arrive at relevant results

  • Reads/analyses dashboards to provide brand and category insights

  • Manage and ensure flawless execution and generation of client reports and presentations.


  • We are looking for someone who is Curious, Tech savvy, Is in sync with trending topics on the digital medium, Creative, Problem solver, Patient, Persistent, Energetic, Team player.
  • Min of 2-3 years of experience with a Social Media Analytics Company or an agency / organization and dealt with Digital and web analytics

  • Have worked on brands that measure their social media performance, as well as generating insights from social media data.

  • Excellent communication skills


Required skills-

  • Data extraction, data cleaning: machine learning algorithm (Queries) and Booleans to extract relevant and clean data

  • Has a working knowledge of Google Analytics, FB insights, Instagram Analytics, Twitter Analytics

  • Worked on at least 1-2 Social Media platforms: e.g. Crimson Hexagon, Meltwater, Talkwalker, Sprinklr, Synthesio, Brandwatch, Netbase, Sysomos

  • Experience with search and website analytics

  • Experience with reviews /ecommerce analytics

  • Has some knowledge /aware of visualization tools like Power BI/ Tableau integration to social media platforms

Kinds of Studies candidate will work on/ may have worked on:

  • Category and brand monitoring and analyzing on-line consumer behavior/conversations using listening platforms. 

  • Crisis monitoring

  • Trend spotting and analysis

  • Campaign analytics

  • Audience profiling

  • Running weekly, monthly, quarterly dashboards / trackers

Additional Information

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

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Where we are

Our office is located in the heart of the Loop, easily accessible to multiple Metra & 'L' stops (brown, orange, pink, purple, red, & blue lines!)

Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • JenkinsLanguages
    • GitLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • AirflowFrameworks
    • SonarQubeFrameworks
    • DockerFrameworks
    • KubernetesFrameworks
    • HiveFrameworks
    • PrometheusFrameworks

What are NielsenIQ Perks + Benefits

NielsenIQ Benefits Overview

As a global employer, we’re able to influence the health and wellness of our 30,000 associates and their families—that’s a big responsibility that we take very seriously. Our innovative “The Whole You” program is built around four pillars of well-being: physical, emotional, financial, and social & environmental.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Happy Hours
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Paid industry certifications
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