Challenging convention. Trying new things. Reshaping an industry.  

The team at Duck Creek helps insurance companies bring amazing ideas to life quickly and easily with software that thinks and works like they do. We're fueled by sharing ideas openly, challenging conventions, trying new things, and valuing "Why not?" over "Why?" Our certainty that there is always a better way to do things keeps carriers ahead of their competition and is helping to reshape an industry.  

If having a hand in transforming one of the world’s oldest and largest industries into a standard for innovation, open exchange, and peerless user experience sounds exciting, let us know.  We may be looking for you. 

Server Database Service Engineer I

The SQL Server Database Service Engineer I (aka SQL Server DBA I) will be responsible for the implementation, configuration, maintenance, and performance of critical SQL Server systems, to ensure the availability and consistent performance of our applications. The role is a “hands-on” position utilizing solid technical skills, as well as excellent interpersonal and communication skills.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

• Manages SQL Server databases through multiple product life cycle environments, from development to mission-critical production systems.
• Configures and maintains database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security.
• Refines and automates regular processes, tracks issues, and documents changes
• Provides 24/7 support for critical production systems.
• Performs scheduled maintenance and support release patching deployment activities after hours.
• Shares domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.
• Performs other related duties and activities as required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

QUALIFICATIONS/REQUIREMENTS

Education and Work Experience:

• Bachelor’s degree in higher education level, or its foreign equivalent, in Computer Science, Information Systems, or a related engineering/computer field.
• Minimum 5 years of professional experience
• Minimum of 3 years of experience as a Senior Database Administrator with experience in Azure Environments
• Minimum of 5 years of experience with SQL server, Data modeling (Erwin, Er/Studio or other modeling tool and 2+ years combined).
• 2+ years of experience in SQL server Database version 2012 or greater and Windows environments.
• 1+ years of experience within Azure and SQL server Database version 2016 preferred.
• Experience working with Windows server, including Active Directory
• Experience with Performance Tuning and Optimization, using native monitoring and troubleshooting tools
• Experience with backups, restores and recovery models.

Specialized Knowledge, Skills, and/or Abilities:

• Proficient with Stored Procedure, creating and altering tables, knowledge of SQL server security, SSIS packages
• Knowledge of High Availability (HA), Mirroring, Availability Groups, Replication and Disaster Recovery (DR) options for SQL Server
• Excellent written and verbal communication
• Flexible, team player, “get-it-done” personality
• Solid technical skills, as well as excellent interpersonal and communication skills.

Other Requirements:

• Travel: 0-10%
• Special Work Hours: 1) 24/7 support for critical production systems; and 2) After hours for performance scheduled maintenance and support release patching deployment activities.
• Work Authorization: Legally authorized to work in the country of the job location.
• Physical: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.