Site Reliability Engineer (SRE) Architect

| Chicago

PowerReviews provides an omnichannel shopper experience and insights solution which captures, influences and amplifies the voice of the shopper throughout the shopping journey to drive traffic, sales, and actionable insights. PowerReviews customers consist of over 1,000 of the most trusted brands worldwide.

As a Site Reliability Engineer (SRE) Architect, you will join a super-talented team of operations-focused engineers that delivers world class cloud-based software to support our global customer base. Your team owns the cloud infrastructure and automation to test, deploy, and monitor production environments. As an SRE Architect, you will be responsible for the availability, automation, performance, efficiency, scaling, monitoring, and emergency response of our platform.

This platform is responsible for gathering, moderating, and publishing of user-generated content for our customers’ websites. Our highest application API volumes exceed 400K requests per minute all while exceeding 99.99% uptime SLA’s.

Our SRE Tech Stack

Our technology stack is constantly evolving and our engineers are always looking to adopt new but relevant trends. We use open source software and AWS almost exclusively.

AWS: ECS, RDS (Postgres / MySql), ElastiCache (Redis), Lamda, API Gateway, CloudFront, SQS, SNS, Cognito, DynamoDB, S3, Redshift, EMR, CloudFormation, etc.

OS/Misc Apps: Docker, Linux (mostly Amazon Linux), Alpine Linux, Tomcat, Nginx, Maven

Developer/DevOps tools: Jenkins for CI, Sumologic, Datadog, Git, Ansible, Python, BASH

Application Languages: Java 8 and 11, Ruby on Rails, Javascript, Elixir, Python

Frameworks: Spring Framework, Spring-Boot, Hibernate, React.js

Databases: PostgreSQL, Neo4J Graph Database, ElasticSearch, Snowflake

Key Accountabilities for the SRE Architect

  • Drive process for the DevOps team with a model of continuous improvement.
  • Partner with software engineers, product owners and technology leadership to establish development and operational strategy and then deliver against those expectations.
  • Drive innovation throughout the team and constantly challenge them to raise the bar in providing solutions that increase overall business velocity and platform performance.
  • Provide expertise in Agile methodologies, Continuous Integration, Continuous Delivery, and zero downtime deployments.
  • Define and monitor key metrics to ensure efficiency and reliability across all systems.
  • Optimize tooling for the Development and Ops teams to improve efficiency, velocity, and stability.
  • Establish yourself as a subject matter expert, providing hands on support and escalation for Engineering and DevOps team members.

Requirements and Preferred Skills for the SRE Architect

  • At least six years of professional experience in site reliability and systems architecture on a high volume platform.
  • Expert level knowledge of the Amazon Web Services platform, including the implementation of complex automation or comparable experience in GCP or Azure.
  • Experience with a majority of the following areas: Java, PostgreSQL, service oriented architecture, Tomcat (or other similar web containers), public/private APIs, SSO, Docker, Git/Gitlab.
  • Experience deriving application monitoring requirements and defining application telemetry.
  • Expert level Linux engineering skills.
  • Scripting languages including Python, Ruby, Bash or equivalent.
  • Configuration management using tools such as Ansible, Chef, or Puppet.
  • Thorough comprehension of networking, firewalls, load balancers, IPV4, security standards.
  • Ability to devise solutions that can be handed-off for other engineers to manage and run, including providing documentation and diagrams.
  • Must be authorized to work in the U.S.

Perks

  • Open office environment and casual dress code
  • Flexible PTO and work from home policies
  • Yearly training budget for learning and conferences
  • Company lunches provided weekly; snacks always available
  • On-tap wine, beer, kombucha, iced coffee, and cold brew
  • Rooftop, gym, and office events
  • Sports leagues and ping-pong tournaments


PowerReviews is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

1 N. Dearborn, Suite 800, Chicago, IL 60602

An Insider's view of PowerReviews

What does your typical day look like?

My favorite part about being on the Technical Support team at PowerReviews is receiving really difficult issues and finding creatives way to solve the problem. It helps keeps things interesting and no days are ever the same.

Chris

Technical Support Engineer

How has your career grown since starting at the company?

Since starting at PowerReviews, I've had the opportunity to work with individual clients to now serving as the VP of Customer Success. Here I’m able to do what I love while also growing in my career.

Jessica

VP, Client Success

How do you collaborate with other teams in the company?

In the past year our teams have collaborated to deliver over 14 differentiated products, features and capabilities to bring value and ecommerce best practices to our clients and most importantly, delight their customers.

Rachel

Director, Product Management

What are PowerReviews Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Mentorship program
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