Sr. Business Technical Analyst at McDonald's Global Technology (Chicago, IL)

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Job Description
Company Description:
McDonald's new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.
Leading this tech revolution is McDonald's Global Technology organization made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, and edge computing. We do this working along diverse, global teams who are always hungry for a challenge. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.
As we have matured as an engineering organization and seen the demands for technology grow exponentially, we're gearing up to deliver on the next set of opportunities for the business. We are building up an engineering team in house accountable for our strategic products. We'll have diverse squads made up of engineers with traditional and specialized skillsets, both from internal engineers coupled with our partners, to help us flex with demand and solve technology innovation challenges done at an incredible scale. Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy.
Job Description:
We are looking for a team mate to work on the Global Data Collection Tool (GDCT) product team within Global Technology Data & Analytics. Our candidate needs to be a leader within the requirements team and be able to make decisions and understand priorities. The stakeholder communication and that open channel of exchanges for taking business requirements and pulling them into technology requirements will also be a key success factor for our Senior BTA. It is preferred that our candidate has a background in web-based data collection and analytics space, but it is equally important that they have a strong Oracle SQL knowledge and are comfortable being technical.
  • Subject Matter Expert for application with the ability to provide direction on business requirements, change requests, and technical designs for current functionality and future enhancements
  • Understanding of technical design principles and how they are applied (e.g. UI design, interface design, best practices, etc.)
  • Being proactive and approach things with a sense of urgency while being able to prioritize
  • Deliver well written user stories, acceptance criteria and work to refine requirements for feature development based on the roadmaps.
  • Help develop test plan and execute as needed during Sprints
  • Works with Product Owner in managing deliverables while adhering to best practices
  • Assist in maintaining an organized product backlog
  • Organize, facilitate, and recap meetings/workshops with good attention to detail
  • Able to visualize and interpret business to technology concepts
  • Strong collaboration and communication skills with willingness to learn & adapt
  • Established ability to build relationships with Global Technology internal and external stakeholder partners
  • Ability to train and share key knowledge to bring new employees/consultants up to speed on technology and processes
  • Provide frequent feedback to the team to increase productivity, improve performance, and develop skill sets

Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination required.
Minimum Requirements:
  • 5+ years in Business Analyst/Business Technical Analyst experience
  • Ability to lead and collaborate with a diverse work group
  • Technical abilities to be able to analyze data and dig into the details.
  • 1+ year of experience in being Agile - JIRA and Confluence tools
  • Mobile / web application development experience
  • Proven ability to effectively self-direct, manage, and prioritize multiple projects/issues with a high degree of complexity in a fast paced and changing environment
  • Proficient with Oracle SQL, Microsoft Office, including Word, Excel, PowerPoint, Teams and Visio
  • Able to manage their time effectively in a changing environment
  • Work with management to adapt to obstacles and complete sprint releases
  • Ability to solicit and communicate business expectations and build strong client and stakeholder Relationships
  • Demonstrates ability to communicate complex concepts to our Business Partners and Leadership
  • Participates in sprint reviews and leading demos of new functionality to stakeholders
  • Current on writing business requirements to include user stories and use cases
Additional Information:
McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected]
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
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Located in the heart of the West Loop, a vibrant and rapidly growing tech neighborhood, our new HQ is accessible by all forms of transportation. CTA trains and busses run nearby, while a shuttle from the Metra stations makes it easy for suburban commuters.

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