McDonald's Global Technology
McDonald's feeds and fosters communities in more than 100 countries worldwide.
Hybrid

Sr. Business Technical Analyst

Sorry, this job was removed at 6:05 p.m. (CST) on Thursday, March 16, 2023
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Job Description
Company Description:
McDonald's new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.
Leading this tech revolution is McDonald's Global Technology organization made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, and edge computing. We do this working along diverse, global teams who are always hungry for a challenge. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.
As we have matured as an engineering organization and seen the demands for technology grow exponentially, we're gearing up to deliver on the next set of opportunities for the business. We are building up an engineering team in house accountable for our strategic products. We'll have diverse squads made up of engineers with traditional and specialized skillsets, both from internal engineers coupled with our partners, to help us flex with demand and solve technology innovation challenges done at an incredible scale. Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy.
Job Description:
We are looking for a team mate to work on the Global Data Collection Tool (GDCT) product team within Global Technology Data & Analytics. Our candidate needs to be a leader within the requirements team and be able to make decisions and understand priorities. The stakeholder communication and that open channel of exchanges for taking business requirements and pulling them into technology requirements will also be a key success factor for our Senior BTA. It is preferred that our candidate has a background in web-based data collection and analytics space, but it is equally important that they have a strong Oracle SQL knowledge and are comfortable being technical.
Responsibilities:

  • Subject Matter Expert for application with the ability to provide direction on business requirements, change requests, and technical designs for current functionality and future enhancements
  • Understanding of technical design principles and how they are applied (e.g. UI design, interface design, best practices, etc.)
  • Being proactive and approach things with a sense of urgency while being able to prioritize
  • Deliver well written user stories, acceptance criteria and work to refine requirements for feature development based on the roadmaps.
  • Help develop test plan and execute as needed during Sprints
  • Works with Product Owner in managing deliverables while adhering to best practices
  • Assist in maintaining an organized product backlog
  • Organize, facilitate, and recap meetings/workshops with good attention to detail
  • Able to visualize and interpret business to technology concepts
  • Strong collaboration and communication skills with willingness to learn & adapt
  • Established ability to build relationships with Global Technology internal and external stakeholder partners
  • Ability to train and share key knowledge to bring new employees/consultants up to speed on technology and processes
  • Provide frequent feedback to the team to increase productivity, improve performance, and develop skill sets


Qualifications:
Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination required.
Minimum Requirements:

  • 5+ years in Business Analyst/Business Technical Analyst experience
  • Ability to lead and collaborate with a diverse work group
  • Technical abilities to be able to analyze data and dig into the details.
  • 1+ year of experience in being Agile - JIRA and Confluence tools
  • Mobile / web application development experience
  • Proven ability to effectively self-direct, manage, and prioritize multiple projects/issues with a high degree of complexity in a fast paced and changing environment
  • Proficient with Oracle SQL, Microsoft Office, including Word, Excel, PowerPoint, Teams and Visio
  • Able to manage their time effectively in a changing environment
  • Work with management to adapt to obstacles and complete sprint releases
  • Ability to solicit and communicate business expectations and build strong client and stakeholder Relationships
  • Demonstrates ability to communicate complex concepts to our Business Partners and Leadership
  • Participates in sprint reviews and leading demos of new functionality to stakeholders
  • Current on writing business requirements to include user stories and use cases

Additional Information:
McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected]
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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What are McDonald's Global Technology Perks + Benefits

McDonald's Global Technology Benefits Overview

McDonald's benefits and compensation program is designed to attract, retain, and engage talented people who will deliver strong performance, and help McDonald's achieve our business goals and objectives.

Our team members enjoy:
- Vacation days, personal time and holidays
- Medical, dental and vision coverage, plus other insurance options
- Annual and long-term incentive programs
- Summer hours
- Sabbatical program
- 401K program with company match

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Open office floor plan
Flexible work schedule
McDonald's provides employees with a flexible work schedule that includes Summer hours, Core hours, Compressed week, Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
We believe in a seismic and bold value proposition where every individual feels their culture, identity, and experiences are valued and respected in our 10 Employee Business Networks.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
McDonald's provides both short and long term disability benefits at no cost to you.
Dental insurance
McDonald’s Dental Plans allows you to see the dentist of your choice and provides coverage for preventive, basic, major and orthodontic care at 100%.
Vision insurance
McDonald's Vision Plan provides eye exam coverage and benefits that reduce your costs for prescription eyewear, contact lenses and laser vision correction.
Health insurance
McDonald’s offers medical plan options to help pay for the cost of health care when you need it. During enrollment, you can sign up for the insurance and pick which plan is best for you.
Life insurance
McDonald’s automatically gives you basic life, dependent life, accidental death and dismemberment (AD&D) and Business Travel Accident Insurance (BTA) at no cost to you.
Pet insurance
Financial & Retirement
401(K)
401(K) matching
Once you’re eligible for the company match, McDonald’s will match your contributions with $1 for each $1 you contribute up to a maximum of 6% of your annual pay, up to IRS limits.
Company equity
Performance bonus
Charitable contribution matching
McDonald’s Matching Gifts Program encourages employee support of not-for-profit organizations. Under this program, McDonald’s gives $1 for every $1 you contribute, up to $5,000 a year.
Child Care & Parental Leave Benefits
Childcare benefits
McDonald’s has agreements for employee child care discounts to help you with the cost of child care while you work.
Generous parental leave
McDonald’s provides four types of Parental Leave, and you may be eligible for one or more of the types of leave listed: Paid Parental Leave, Maternity Leave, Adoption Leave, Unpaid Parental Leave.
Family medical leave
The Family and Medical Leave Act (FMLA) and certain state laws allow you to take unpaid leave to care for yourself and your qualified family members, as long as you are eligible.
Adoption Assistance
McDonald’s Adoption Assistance Program helps with the costs of adopting a child. The child must be under age 18 and not related to you by blood or marriage.
Vacation & Time Off Benefits
Generous PTO
McDonald's employees receive between 15 and 25 days per year of paid time off based on years of service.
Sabbatical
Eligible employees get 40 days of paid sabbatical after their first 10 years of working at McDonald's
Paid holidays
Paid sick days
McDonald's employees receive 100 hours per year of paid sick leave.
Office Perks
Commuter benefits
Company-sponsored happy hours
Happy hours are hosted on Thursdays in the summer, and twice a month on Thursdays during the remainder of the year.
Onsite office parking
McDonald's offers employees paid on-site garage parking.
Onsite gym
We have an 8000 square foot gym on our 9th floor with best-in-class equipment, classes, personal training, and magnificent views of the city!
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Promote from within
Continuing education stipend
Paid industry certifications

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