Sr Data Analyst - clickstream lead

| Chicago | Remote
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Sr Data Analyst

This is a full-time role in Chicago, New York or Remote

SpotOn is a fast-growing Point-of-Sale, marketing, loyalty, sales, and reputation tracking platform that helps customers check in to earn rewards at their favorite local businesses using our web, mobile phone, and tablet products. Business owners can use data generated by these check-ins, as well as sales data, to reach out and connect with their customers, and manage their online reputation, and experience the benefits of loyal, returning customers.

SpotOn’s data analytics team provides up-to-date, accurate data, analyses, insights and recommendations to support data-driven decision making and improve operational efficiency across SpotOn’s different departments and teams. We build our data infrastructure as a product instead of just a service, with the ability to make a significant impact on Spoton’s products, operations and business strategy.

As a Senior Data Analyst at SpotOn, you will partner with different departments and teams to collect business requirements and questions; use various types of data and tools to create analyses and dashboards that answer those business questions; and support the teams’ daily operations. You will be involved in driving data-based decisions and lead initiatives to improve operational efficiency. You will be an active thought partner and subject matter expert to data, deeply involved in new projects and all aspects of your stakeholders deliverables to bring them, and SpotOn in general, huge value, insights and support.

If this describes you…

  • 3+ years of experience using clickstream programs - GA4, Firebase, Full Story, Mixedpanel, Amplitude etc. 
  • 3+ years of data analytics experience, preferably for SaaS or payments companies
  • SQL proficiency and comfortable using it to query very large data sets - big advantage 
  • Driven by analytics and metrics, leveraging data to make informed decisions
  • Highly organized with attention to detail and ability to prioritize. 
  • Able to communicate effectively with diverse stakeholders
  • Able to summarize, explain and simplify complex data analyses and concepts 
  • Superb presentation skills, great at using data to tell stories  
  • Team player with collaborative approach to work 
  • Ability to manage multiple deliverables simultaneously and proactively communicate changes and roadblocks.
  • Comfortable working collaboratively with various stakeholders across departments, including senior management
  • Experience presenting complex data analyses to senior management  
  • Experience using BI visualization tools like Metabase, Looker, Power BI or Tableau
  • Foundational understanding of data modeling best practices.  Bonus points for experience with dbt and version control.
  • Experience with a modern data warehouse like Snowflake, Big Query, Redshift or Firebolt - advantage

… What you will do!

  • Design SpotOn’s clickstream events tracking strategy across various products (web, Android/iOS native apps) 
  • Hands-on work to implement this strategy end-to-end, partnering with product managers, developers and data engineers to implement this 
  • Develop and deliver actionable and insightful analyses to support product improvements 
  • Build and maintain product KPIs & dashboard used by product teams and SpotOn management 
  • Continuously improve your business acumen and understanding of SpotOn products and business, as well as the payments industry at large

… then here’s a bit about what we have to offer!

  • Health, Dental, and Vision insurance
  • Relocation stipend available
  • Flexible hours
  • Reasonable work-from-home flexibility
  • Casual dress code
  • Kitchen stocked with drinks and snacks

SpotOn is committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, veteran status, or any other basis as prohibited by federal, state or local law.

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Location

West Loop - in the Ogilvie building and near all CTA/Metra lines. Next to the French Market. Close to Randolph St AKA "Restaurant Row"

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