Sr Data Analyst
About BenchPrep:
We deliver the most advanced and flexible learning experience for certification, credentialing, test prep, continuing education, and training. Our cloud-based learning platform helps training organizations, associations and the extended enterprise deliver a highly engaging and effective learning experience for individuals looking to advance their careers. We incorporate the latest in learner-centered technology, including personalization, gamification, data science, usability and omni-channel delivery.
We’re sitting in a pivotal time in the BenchPrep history. The number of learners on our cloud-based learning platform has reached almost 7 million in 2021.
We’re committed to helping people learn better, and that starts with our own employees.
COVID-19:
Speaking of our people, in March 2020, we put safety first and quickly moved our people to working remotely. We’ve learned that our employees are really productive working at home and still (mostly) work remotely. Our first core value is “People First” and the pandemic has reinforced how true this value reigns to us. What is the future of BenchPrep’s plans for working in-office or remote? We haven’t finalized that, but what we do know is that collaboration and connection are our top priorities. Remote, in-office (Chicago), or hybrid... employees know how they work best. Let us know what your preferences or requirements are for being remote only, hybrid or in-office.
What you'll do in the role:
As our Sr Data Analyst, you will be a leader within the Product Management function, will be responsible for the execution of BenchPrep’s data product roadmap, and will spearhead and contribute to internal product analytics. Additionally, you’ll have managerial and mentorship responsibility for one Data Analyst.
Responsibilities
- Understand BenchPrep customer business needs to contribute to a thoughtful and prioritized BenchPrep data product roadmap
- Develop, and guide the development and verification of, customer-facing reports and visualizations
- Lead continuous enhancement of BenchPrep’s embedded, in-app analytics and Analyst Workspace solutions
- Collaborate with BenchPrep data team to ensure optimization of data flows and data product performance
- Contribute to BenchPrep’s data warehouse strategy and execution, focusing on the aggregation of data from multiple (first- and third-party) sources to inform BenchPrep customers’ 360-degree view of end users
- Ensure that data product enablement is optimized for end users, including overseeing the BenchPrep Data Dictionary and partnering with the internal Enablement team in the delivery of internal and customer-facing training and resources
- Collaborate with dedicated Engineering team(s) and Technical Product Owner(s), developing epics and stories that inform data project execution
- Inform BenchPrep’s pursuit of algorithm-driven product experiences, including automation, across all user personas
- Support data integrations with third party solutions, including implementing internal processes to optimize systems integrations and ensure data accuracy
- Provide internal leadership and mentorship in the development of data product knowledge
- Manage data vendor relationships and procurement, implementation, and ongoing management of data solutions
- Partner with BenchPrep Product Management teams to identify, track, analyze and regularly report key product metrics
- Develop and automate product reports, iteratively building dashboards that provide continuous internal insight into product utilization and performance
- Drive a thorough understanding of product usage across customers, personas, etc.
- Formulate and present targeted recommendations for product enhancements to key stakeholders
- Develop recommendations to increase product adoption at each stage in the user journey, for all key personas
**Skills and experiences we value:
- Bachelor's degree in a related field, such as Analytics, Data Science, Engineering, or Statistics
- 5+ years of relevant experience, potentially including Analytics, Modeling/Data Science, Product and Project Management
- Demonstrated mastery of SQL and Excel
- Experience in electronic data management and ELT/ETL tools
- Preference for experience with and knowledge of educational technology
- Strong familiarity with leading data solutions, including but not limited to Snowflake, Sisense, Fivetran, plus GSuite and Jira
- Demonstrated experience managing data professionals and collaborating with cross-functional teams
- Experience in an agile, B2B SaaS environment
**Note: We know that excellent candidates can have all sorts of backgrounds and experiences, so please don’t hesitate to apply even if you don’t meet 100% of the listed requirements!
About the team:
Here at BenchPrep, the product management team is responsible for the growth of our business. We are strong, dynamic, and wear many hats. True to startup culture, we aren’t afraid to roll up our sleeves to get the job done. We are inspired by a shared mission to help millions learn better and faster through our unique platform.
Life at BenchPrep:
We work at BenchPrep because we’re dedicated to the mission and each day have an opportunity to be challenged and learn. We work hard, eat well, and have lots of fun. Culture is our lifeline at BenchPrep. We celebrate our people, both professionally and personally. We focus on flexibility - both in work/life balance, but also everyday in operating with agility. We care about learning so much that we offer employees $1,200 annually to develop their skills. It’s no wonder we were selected in Inc’s Best Workplaces of 2020 and Crain’s 2020 Best Places to Work in Chicago lists.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are looking for high performing and motivated professionals who are excited about the chance to leverage technology to impact the lives of millions of learners. Join us.
COVID-19:
When the COVID-19 Pandemic hit in March of 2020, we were one of the first companies to send our people to work from home. And since then, we’re still (mostly) working remotely. Our first core value is “People First” and the pandemic has reinforced how true this value reigns to us. Our office is located in the Chicago loop, and those that want to may work in-office. For the rest of us, we have “figured out” how to work remotely and we will continue to do so until it’s safe. We know the world is shifting and we are too. What is the future of BenchPrep’s plans for working in-office or remote? We haven’t figured it out exactly - but what we do know is collaboration and connection are our top priorities. Let us know what your preferences or requirements are for being in-office, hybrid or remote only. Welcome to BenchPrep!