Sr. Data Scientist, Customer Insights

| Chicago

Are you passionate about solving interesting and challenging big data problems using large-scale analytics and algorithms? If yes, you could be a great fit for this role with the Customer Insights team at Groupon.

We are looking for a creative and innovative data scientist to drive strategic initiatives that will propel the future growth of Groupon. As part of this team you will focus on various data science problems including but not limited to personalization, customer affinities, customer preference, recommender system, email campaign targeting and product selection. The primary responsibility will be to strategize, develop, and execute dynamic customer targeting across marketing channels, platforms, and features - based on real-time triggers.

 

Responsibilities

  • Lead long term CRM projects that aim to answer open ended questions. Show end to end ownership and leadership; ideation through productionalization. Flood the room with elegant data science solutions and best practices in machine learning.
  • Work closely with product and engineering teams to form good hypotheses on how to improve the customer experience. Design, execute and measure experiments to test these hypotheses. Productionalize solutions that show lift.
  • Interpret and communicate insights and findings from analyses and experiments to product, service, and business managers.
  • Collect, aggregate and analyze data from multiple internal and external sources to drive insights into customer behavior trends and interactions with various business verticals
  • Communicate findings and insight to stakeholders and provide business strategy recommendations for optimizing business performance

 

Requirements

  • Master’s degree or higher in Statistics or related field and 5-7+ years of relevant experience in data science and predictive modeling;
  • Predictive modeling, recommender system, data mining, machine learning, statistical analysis, and A/B testing;
  • R, Python, Spark, or similar data science modeling language;
  • Deployment of production data science models to drive business value;
  • SQL queries for data analysis on Teradata, Hive or similar parallel database;
  • Highly flexible, ability to handle changing directions/priorities and roles as business needs evolve
  • Proven problem solving skills; systematic, analytical thinker with strong communication skills
  • Ability to translate high level business problems into objective functions with concise and logical requirements

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AccessDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • JIRAManagement
    • SalesforceCRM

Location

Our headquarters is nestled alongside the Chicago River in the bustling River North neighborhood, close to both blue and brown line CTA trains.

An Insider's view of Groupon

How would you describe the company’s work-life balance?

Groupon provides an environment where I can strive for maximum work-life effectiveness, room for growth, and there is always something new to do. I enjoy spending lots of time at work because I love what I do; the hours are not burdensome, Groupon fits me. I define success in my own terms & Groupon provides us with the flexibility to be successful.

Milan

Senior Manager of Operations

What kinds of technical challenges do you and your team face?

We are working on arriving at the optimal attribution models across different areas of our business. For example, the attribution of a purchase to a specific experience — a home page feature, an email, a push notification — likely has a different window of time where we can reasonably say a specific purchase is a result of a specific experience.

Kristi

Data Scientist

How has your career grown since starting at the company?

Here at Groupon, what you do matters. I got my start at Groupon as an intern and have had the opportunity in the past (almost) 5 years to build out a global volunteer program that has engaged over 5,000 employees in over 63,000 hours of service supporting the work of close to 650 nonprofit organizations.

Alicia

Program Manager, Employee & Community Engagement

What projects are you most excited about?

Recently, we committed to having 100% of our job descriptions reviewed for gender balance by the end of 2018. Also for 2018, work will continue with our Employee Resource Groups, who play a pivotal part in the attraction and selection of diverse top talent, and themselves can be developed and promoted into company leaders.

Carlos

Head of Diversity Recruitment

What are Groupon Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Recreational Clubs

Additional Perks + Benefits

Fitness benefits. Free office shuttles. Paid parental and family leave. Comprehensive sales training program. Sense of joy. Onsite cafes. Unlimited Routine Time Off (RTO). Flexible spending accounts. Life & AD&D insurance. 401(k). Disability coverage.

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